{"meta":{"exportedAt":"2026-10-11T09:14:47.745Z","formatVersion":2,"selection":{"q":"parents","system":"","harm":"","context":"","country":"","role":"","relation":"unknown","evidence":"","year":"","response":"minors","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":1,"languages":2,"unknownLocation":0,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":1,"regulatory":0,"minors":2,"coreRelations":0,"contextualRelations":0,"mixedRelations":0,"unknownRelations":2,"relationPending":2,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2024-moxie-embodied-shutdown-grief","metadataReview":{"version":1,"geography":{"basis":"Geographic fields reviewed using the cited source-body passages and, where identified, retained dossier passages. Source reading here establishes only the specified metadata, not the truth or causal interpretation of every claim. Affected-person countries refer to reported location or residence, not citizenship or a complete residence history.","evidence":[{"kind":"source_body","locator":"Paragraph on Adero Harrison identifies a Florida family managing its child’s Moxie shutdown.","location":"https://pirg.org/articles/moxie-robot-open-source/","supports":["event_countries","affected_person_countries"],"countries":["US"]}],"court_countries":[],"event_countries":["US"],"affected_person_countries":["US"]},"unresolved":["No court country established in this review. Regulatory authorities and police locations are not automatically courts."],"reviewed_on":"2026-09-15","source_reviews":[{"url":"https://pirg.org/articles/moxie-robot-open-source/","notes":"Body read. At least one affected family is located; the complete distribution of owners remains unknown.","access":"read","language":"en"}]},"name":"Moxie companion-robot shutdown: children's grief after Embodied's collapse","summary":"On 26 November 2024 Embodied Inc. told families that it was closing after a lead investor withdrew from a funding round, and that Moxie, its $799 cloud-dependent conversational robot marketed to children aged 5-10 and to families of autistic children, would stop working 'within days'. Parents posted videos of children crying as they were told their robot friend was going to 'die'; the company offered no refunds and a scripted letter from the fictional 'Global Robotics Lab' to help explain the shutdown. A peer-reviewed CHI 2026 case study of the company's communications and users' reactions found that, with no offboarding design, the emotional burden of ending the bond was shifted onto parents. The servers went dark at the end of January 2025; a volunteer-built local server, OpenMoxie, let some owners keep a reduced version running.","incidentDate":"2024-11-26","incidentKind":"bounded_series","incidentDatePrecision":"day","exposurePattern":"product_change","reportedDate":"2024-12-09","aiSystem":"Moxie (Embodied Inc.)","aiProduct":"Moxie","aiCompany":"Embodied Inc.","severity":"medium","verificationStatus":"credible","harmCategories":["dependency_creation"],"harmOutcomes":["psychological_distress","financial_loss"],"harmOutcomeSummary":"Children who had bonded with the robot showed acute distress when told it would stop working, documented in parents' videos and accounts reported by Popular Science, Aftermath, Gizmodo, Axios, PIRG and others and analysed in a CHI 2026 case study. Families lost the $799 purchase price with no refund. No clinical outcomes were documented.","frameworkFacets":["P2c","P4d"],"pathwayDirection":"inward","causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"partial","affectedCountEvidence":"The record identifies one child through a named parent's account. Additional children and affected families are documented but not enumerated reliably.","victimAgeRange":"minor","jurisdiction":"US","platformType":"companion","outcomeType":"product_shutdown","outcomeStatus":"resolved","primarySourceUrl":"https://www.popsci.com/technology/moxie-robot-offline/","primarySourceLabel":"Popular Science (Mack DeGeurin): 'I love you... goodbye:' What will happen when this companion robot suddenly dies?","firstPublishedAt":"2026-09-05T11:55:06.391991+00:00","updatedAt":"2026-09-30T01:16:52.617316+00:00","scopeVersion":"participant-v2","tags":["companion","robot","children","minor","autism","shutdown","grief","embodied","moxie","attachment","us"]},{"id":"2025-es-v-character-technologies","metadataReview":{"version":1,"geography":{"basis":"Carried forward from the 2026-09-15 metadata review and now supported by inspected source bodies. The complaint states that the plaintiffs reside in Weld County, Colorado, and that the minor lives in Colorado; the Denver Post places the second family in Weld County; the case is 1:25-cv-02906 in the U.S. District Court for the District of Colorado (CourtListener and PacerMonitor dockets). Affected-person country is reported residence, not citizenship. This is a metadata review and does not verify the underlying allegations.","evidence":[{"kind":"existing_record","locator":"a 12-year-old Weld County, Colorado girl (identified as **T.S.** in the complaint) created a Character.AI profile on the family's shared laptop","location":"detailed_description","supports":["event_countries","affected_person_countries"],"countries":["US"]},{"kind":"existing_record","locator":"U.S. District Court for the District of Colorado","location":"outcome_details","supports":["court_countries"],"countries":["US"]},{"kind":"source_body","locator":"'E.S., K.S., and T.S. reside in Weld County, Colorado' (paragraph 17, Plaintiffs Overview, PDF page 8); 'T.S. is a minor and lives in Colorado.' (paragraph 43, Plaintiff Specific Factual Allegations, PDF page 12)","location":"https://techjusticelaw.org/wp-content/uploads/2025/10/E.S.-v.-Character-Technologies.pdf","supports":["event_countries","affected_person_countries"],"countries":["US"]},{"kind":"source_body","locator":"'E.S. v. Character Technologies, Inc., 1:25-cv-02906, (D. Colo.)'","location":"https://www.courtlistener.com/docket/71354739/es-v-character-technologies-inc/","supports":["court_countries"],"countries":["US"]},{"kind":"source_body","locator":"'Another unnamed 13-year-old from Weld County also was repeatedly abused by the technology, the lawsuits allege.'; 'The Social Media Victims Law Center ... filed the federal lawsuits in the Denver Division of the U.S. District Court on Monday.'","location":"https://www.denverpost.com/2025/09/18/character-ai-bots-teens-suicide/","supports":["event_countries","affected_person_countries","court_countries"],"countries":["US"]}],"court_countries":["US"],"event_countries":["US"],"affected_person_countries":["US"]},"unresolved":["No later substantive development: the PacerMonitor docket shows the case stayed pending finalisation of the settlement, with a joint status report due by October 29, 2026.","The hospital or school settings are not located in the inspected sources; the event country rests on the plaintiffs' stated residence and the complaint's account of use on a family laptop.","Full case_facts review deferred; this pass records source languages and geography only."],"reviewed_on":"2026-09-21","source_reviews":[{"url":"https://techjusticelaw.org/wp-content/uploads/2025/10/E.S.-v.-Character-Technologies.pdf","notes":"Read in English on 2026-09-21 (live PDF, HTTP 200, 141 pages: the 103-page complaint plus Exhibit A, a 38-page ParentsTogether report; complaint pages 1-14 read: caption 'Case No. 1:25-cv-02906-NRN', 'Document 1 filed 09/15/25', 'UNITED STATES DISTRICT COURT DISTRICT OF COLORADO', Plaintiffs Overview stating residence in Weld County, Colorado, and that T.S. has not used C.AI since August 2024). English-language court filing.","access":"read","language":"en"},{"url":"https://www.courtlistener.com/docket/71354739/es-v-character-technologies-inc/","notes":"Read live in English on 2026-09-21 (html lang=en). Docket 1:25-cv-02906 (D. Colo.): complaint entered 09/15/2025 by E.S. and K.S. on behalf of minor T.S. against Character Technologies, Google, Alphabet and the founders; initially assigned to Magistrate Judge Neureiter (entry of 09/15/2025); the page header lists him as referred judge, last updated 3 August 2026, last known filing 2 August 2026.","access":"read","language":"en"},{"url":"https://www.pacermonitor.com/public/case/60160699/ES_et_al_v_CHARACTER_TECHNOLOGIES,_INC_et_al","notes":"Read live in English on 2026-09-21 (html lang=en; 'Docket last updated: 09/18/2026 11:59 PM MDT'). Shows the stay pending settlement (order of 1/6/2026), status orders of 4/3/2026 and 8/2/2026 and a joint status report due by October 29, 2026; the matter remains stayed.","access":"read","language":"en"},{"url":"https://www.denverpost.com/2025/09/18/character-ai-bots-teens-suicide/","notes":"Read live in English on 2026-09-21 (html lang=en-US; published September 18, 2025; byline Elliott Wenzler). Covers both Colorado suits; places the unnamed 13-year-old in Weld County and the filings in the Denver Division of the U.S. District Court.","access":"read","language":"en-US"}]},"name":"Parents allege Character.AI sexually exploited their daughter in E.S. lawsuit","summary":"Parents in the E.S. lawsuit allege that Character.AI chatbots subjected their daughter to sustained sexualised conversations and grooming while she was a minor. The filing and procedural record describe those allegations. The case was stayed pending settlement discussions; the alleged conduct is not presented as a judicial finding.","incidentDate":"2024-08-01","incidentKind":"single_event","incidentDatePrecision":"range","exposurePattern":"cumulative_relationship","reportedDate":"2025-09-15","aiSystem":"Character.AI","aiProduct":"Character.AI","aiCompany":"Character Technologies, Inc.","severity":"high","verificationStatus":"verified","harmCategories":["minor_exploitation","romantic_escalation","psychological_manipulation"],"harmOutcomes":["psychological_distress","exploitation_or_abuse"],"harmOutcomeSummary":"A girl was allegedly subjected to sustained sexually explicit conversations and grooming by multiple Character.AI bots beginning at age twelve.","frameworkFacets":["P1d","P2b","P2c","P5a","P5d"],"pathwayDirection":"inward","causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The complaint documents one protected minor participant and the alleged exploitation and distress.","victimAgeRange":"minor","jurisdiction":"US-CO","platformType":"companion","outcomeType":"lawsuit_settled","outcomeStatus":"resolved","primarySourceUrl":"https://techjusticelaw.org/wp-content/uploads/2025/10/E.S.-v.-Character-Technologies.pdf","primarySourceLabel":"E.S. v. Character Technologies Complaint (D. Colo.)","firstPublishedAt":"2026-08-03T06:22:00.136927+00:00","updatedAt":"2026-10-05T11:08:20.759294+00:00","scopeVersion":"participant-v2","tags":["lawsuit","minor","character-ai","sexual_content","settled","us"]}]}