{"meta":{"exportedAt":"2026-10-25T11:39:22.188Z","formatVersion":2,"selection":{"q":"ontario","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":1,"languages":1,"unknownLocation":0,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":1,"minors":0,"coreRelations":0,"contextualRelations":2,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2024-ontario-hospital-otter-ai-bot-recorded-physicians-rounds-meeting-and-emailed-patient-health-information","caseFacts":{"claims":[{"id":"c1","status":"documented","evidence":[{"locator":"Letter: 'October 27, 2025'; 'Reported Breach HR24-00691'; 'On December 17, 2024, you reported a privacy breach under the Personal Health Information Protection Act'.","relation":"supports","source_id":"s1"}],"assertion":"The Information and Privacy Commissioner of Ontario wrote to the hospital on 27 October 2025 about a privacy breach the hospital had reported on 17 December 2024 under the Personal Health Information Protection Act (file HR24-00691).","causal_attribution":"The letter itself establishes its date, file and the reported breach it addresses."},{"id":"c2","status":"reported","evidence":[{"locator":"Letter: 'a virtual hepatology rounds meeting attended by hospital physicians was inadvertently recorded by an artificial intelligence-powered transcription tool'; 'The physician left his employment with the hospital in June 2023. He installed Otter.ai on his personal device in September 2024.'; 'the Tool was able to join the September 23, 2024 hepatology rounds meeting via accessing the link to it in the physician'; 'and record the meeting without' (page break) 'notice. This was discovered'.","relation":"supports","source_id":"s1"},{"locator":"'an Otter.ai bot attended the meeting in his place'","relation":"supports","source_id":"s2"}],"assertion":"According to the hospital's report as recorded by the IPC, on 23 September 2024 the Otter.ai AI transcription tool joined a virtual hepatology rounds meeting of hospital physicians through the meeting link in a former physician's personal calendar and recorded the meeting without notice; the physician had left the hospital in June 2023 and installed Otter.ai on his personal device in September 2024.","causal_attribution":"The hospital's own breach report, relayed by the regulator; the Globe relays the same letter."},{"id":"c3","status":"reported","evidence":[{"locator":"Letter: 'the personal health information of seven patients was discussed amongst the meeting participants and captured in the transcript'; 'diagnoses, medical notes, and treatment information'.","relation":"supports","source_id":"s1"}],"assertion":"The personal health information of seven patients admitted to the hospital, including names, sex, diagnoses, medical notes and treatment information, was discussed in the meeting and captured in the transcript.","causal_attribution":"Hospital's report as recorded by the IPC."},{"id":"c4","status":"reported","evidence":[{"locator":"Letter: 'This was discovered when a meeting summary and access to a transcript of the recording was automatically emailed to participants after the meeting'; 'of the 65 users on the recipient list, 53 responded confirming they either deleted the email or never received it'; 'the remaining 12 individuals appear to have departed from the hospital'.","relation":"supports","source_id":"s1"},{"locator":"'sent a summary and a link to a transcript of the meeting to 65 people on the invite list, 12 of whom were no longer employed by the hospital'","relation":"supports","source_id":"s2"}],"assertion":"The breach was discovered when the tool automatically emailed a meeting summary and access to the transcript to participants; 65 users were on the recipient list, 53 confirmed deleting the email or never receiving it, and the remaining 12 appeared to have left the hospital.","causal_attribution":"Hospital's report as recorded by the IPC; the Globe relays the same figures."},{"id":"c5","status":"reported","evidence":[{"locator":"Letter: 'the physician did not respond to this request'; 'Submit a formal request to Otter.ai to delete any personal health information'.","relation":"supports","source_id":"s1"}],"assertion":"The hospital asked the former physician to have Otter.ai delete the recording, but he did not respond; the IPC recommended that the hospital itself formally ask Otter.ai to delete any patient information retained from the meeting.","causal_attribution":"Mixed origin: the recommendation is the IPC's own and documented by the letter; the physician's non-response is the hospital's report recorded in the letter, so the whole claim is reported."},{"id":"c6","status":"reported","evidence":[{"locator":"Letter: 'five of seven affected individuals were notified of the breach by letter on December 17, 2024'; 'the other two affected individuals are deceased'; 'For one of these individuals, the hospital provided a copy of the notice letter to their estate trustee'; 'uploaded a copy of the notice letter to the patient’s electronic health record'.","relation":"supports","source_id":"s1"}],"assertion":"Five of the seven patients were notified by letter on 17 December 2024; the other two had died, and the hospital sent a notice to one estate trustee and placed a copy in the other patient's health record.","causal_attribution":"Hospital's report as recorded by the IPC; the deaths are not connected to the breach in any source."}],"effects":[{"label":"patients' health information was recorded by an unapproved AI transcription bot and emailed to a recipient list that included former staff","claim_id":"c3","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.ipc.on.ca/en/media/5995/download","kind":"official_record","access":"read","language":"en","translation_note":"Letter of the Information and Privacy Commissioner of Ontario to the hospital, Reported Breach HR24-00691, dated 27 October 2025, released without the hospital's name; the ipc.on.ca download returned HTTP 403 to this fetcher and the full letter was read from an Internet Archive capture on 2026-10-21.","independence_group":"ipc-letter-hr24-00691"},{"id":"s2","url":"https://www.theglobeandmail.com/canada/article-ai-bot-doctors-meeting-patient-info-hospital-privacy-watchdog/","kind":"news","access":"read","language":"en","translation_note":"The Globe and Mail, 19 November 2025; read in full on 2026-10-21. Its account of the breach comes from the IPC letter, so it shares that letter's group.","independence_group":"ipc-letter-hr24-00691"},{"id":"s3","url":"https://www.hrreporter.com/focus-areas/automation-ai/ai-bot-sends-confidential-info-to-ontario-hospital-patients-after-recording-doctors-meeting-ipc/393766","kind":"news","access":"read","language":"en","translation_note":"Canadian HR Reporter, 21 November 2025; read in full on 2026-10-21. Its account comes from the IPC letter; its headline says information went to patients, which its own text and the letter do not support.","independence_group":"ipc-letter-hr24-00691"}],"version":1,"ai_roles":["others_use"],"contexts":["privacy","health","work"],"unknowns":["Whether Otter.ai deleted the recording and transcript; the hospital had no confirmation when the letter was written.","Whether the 12 departed recipients deleted the email.","Whether the former physician knew the tool had joined the meeting.","What the hospital reported to the IPC by the 27 January 2026 update deadline."],"geography":{"basis":"The letter is from Ontario's privacy commissioner to a hospital custodian under Ontario's health privacy law, and the patients had been admitted to that hospital; the Globe describes it as an Ontario hospital. No court is involved.","court_countries":[],"event_countries":["CA"],"affected_person_countries":["CA"]},"publication":{"basis":"Published under the 2026-10-06 privacy clarification: a regulator's letter records the hospital's report that an AI transcription tool joined a clinical meeting without notice, captured seven patients' health information and emailed it to a list including former staff. The relation is received_personal_information.","reviewed_on":"2026-10-21"},"ai_involvement":{"basis":"The hospital's report recorded in the regulator's letter says the Otter.ai tool itself joined the rounds meeting from a former physician's calendar, recorded it without notice, captured seven patients' health information in its transcript and automatically emailed a summary and transcript access to 65 recipients. That capture and distribution by the AI service is the privacy harm.","status":"supported"},"person_relations":["received_personal_information"]},"name":"Ontario hospital reports that an Otter.ai bot joined physicians' rounds through a former doctor's invite, recorded them and emailed patient information","summary":"An Ontario hospital reported to the provincial privacy commissioner that on 23 September 2024 the Otter.ai transcription tool, installed on a personal device by a physician who had left the hospital in June 2023 and was still on the meeting invite, joined a virtual hepatology rounds meeting, recorded it without notice and then emailed a summary and transcript access to the invite list. The personal health information of seven patients, including diagnoses and treatment, was captured; 12 of the 65 recipients appeared to have left the hospital. The commissioner's letter of 27 October 2025 recommended that the hospital itself ask Otter.ai to delete the retained patient data.","incidentDate":"2024-09-23","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"single_interaction","reportedDate":"2025-11-19","aiSystem":"Otter.ai, an AI transcription tool that a former hospital physician installed on a personal device and that joined meetings from his calendar (per the hospital's report to the IPC)","aiProduct":"Otter.ai (reported)","aiCompany":"Otter.ai","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"Seven patients' health information was recorded by an unapproved AI transcription bot, which then emailed a summary and transcript access to 65 people, 12 of whom appeared to have left the hospital, according to the hospital's report to Ontario's privacy commissioner.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":7,"affectedCountStatus":"exact","affectedCountEvidence":"The IPC letter records that the personal health information of seven patients was discussed in the meeting and captured in the transcript. Meeting participants and email recipients are not counted as harmed.","victimAgeRange":"unknown","jurisdiction":"CA-ON","platformType":"assistant","outcomeType":"regulatory_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.ipc.on.ca/en/media/5995/download","primarySourceLabel":"Information and Privacy Commissioner of Ontario, letter on Reported Breach HR24-00691, 27 October 2025","firstPublishedAt":"2026-10-21T03:12:57.400852+00:00","updatedAt":"2026-10-21T03:12:57.400852+00:00","scopeVersion":"facts-v3","tags":["otter-ai","ai-notetaker","meeting-transcription","health-information","privacy-breach","regulator","ontario"]},{"id":"2025-nova-scotia-google-ai-overview-musician-sex-offender-summary-concert-cancelled","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"They had read online, Mr. MacIsaac was told, that he had convictions related to internet luring and sexual assault.","relation":"supports","source_id":"s1"},{"locator":"That information is not true","relation":"supports","source_id":"s1"},{"locator":"the summary falsely asserted he had been convicted of a series of offences including sexual assault","relation":"supports","source_id":"s2"},{"locator":"returned a result that said he had been “convicted of sexual assault.”","relation":"supports","source_id":"s1"}],"assertion":"MacIsaac says a Google AI-generated search summary described him as having convictions for sexual offences including internet luring and sexual assault, and that this was untrue.","causal_attribution":"MacIsaac's account relayed by two outlets. The Globe adds that the only public record of a run-in with the law it found is a cannabis discharge. The summary was not inspected. The Globe reporter saw a Google result stating 'convicted of sexual assault' on a query that included the other man's town; that result was seen after the first amendments and may differ from what the First Nation read."},{"id":"c2","status":"reported","evidence":[{"locator":"its leadership had changed their mind","relation":"supports","source_id":"s1"},{"locator":"this situation was the result of mistaken identity caused by an AI error","relation":"supports","source_id":"s1"},{"locator":"had cancelled one of his concerts planned for Dec. 19","relation":"supports","source_id":"s2"},{"locator":"the cancellation was based on incorrect information","relation":"supports","source_id":"s2"},{"locator":"We deeply regret the harm this error caused to your reputation, your livelihood, and your sense of personal safety","relation":"supports","source_id":"s1"}],"assertion":"The Sipekne'katik First Nation cancelled MacIsaac's concert planned for 19 December 2025 after learning of the summary, then apologised in writing and said the cancellation was based on incorrect information.","causal_attribution":"The apology letter (seen by the Globe) and an online post (cited by Global News) are the First Nation's own statements. The First Nation did not respond to the Globe's requests for comment."},{"id":"c3","status":"reported","evidence":[{"locator":"blending MacIsaac’s biography with that of another man","relation":"supports","source_id":"s1"},{"locator":"the inaccurate claims were taken from online articles regarding a man in Atlantic Canada with the same last name","relation":"supports","source_id":"s2"}],"assertion":"The false information was the result of the AI summary blending MacIsaac's biography with that of another man in Atlantic Canada with the same last name.","causal_attribution":"The Globe states the blending in its own voice. Global News attributes the origin to MacIsaac."},{"id":"c4","status":"reported","evidence":[{"locator":"The fiddler says the ordeal left him worried for his safety","relation":"supports","source_id":"s1"},{"locator":"He’s also concerned about work he may have lost without realizing it","relation":"supports","source_id":"s1"},{"locator":"I feared for my own safety going on stage because of what I was labelled as.","relation":"supports","source_id":"s3"}],"assertion":"MacIsaac says the episode left him worried for his safety and concerned that other venues may have declined to book him without telling him.","causal_attribution":"MacIsaac's own account. Lost work beyond the one concert is his speculation."},{"id":"c5","status":"reported","evidence":[{"locator":"Google has amended search results for the musician","relation":"supports","source_id":"s1"},{"locator":"we use those examples to improve our systems, and may take action under our policies","relation":"supports","source_id":"s1"}],"assertion":"Google amended the search results for MacIsaac. A Google spokesperson said AI Overviews change frequently and that Google uses examples of misinterpreted content to improve its systems.","causal_attribution":"Globe reporting and a Google statement. The exact edits were not inspected."},{"id":"c6","status":"reported","evidence":[{"locator":"In a statement of claim filed in February with the Ontario Superior Court of Justice","relation":"supports","source_id":"s3"},{"locator":"None of the claims in the document has been tested in court.","relation":"supports","source_id":"s3"},{"locator":"claiming the online giant defamed him by falsely identifying him as a sex offender in an AI-generated summary","relation":"supports","source_id":"s3"},{"locator":"Google is also liable for injuries and losses arising from the AI overview's defective design","relation":"supports","source_id":"s3"},{"locator":"MacIsaac is seeking $1.5 million in damages from Google LLC.","relation":"supports","source_id":"s3"}],"assertion":"In February 2026 MacIsaac filed a statement of claim in the Ontario Superior Court of Justice alleging defamation and defective design and seeking damages of 1.5 million from Google LLC (US dollars in the Globe and Mail copy of the Canadian Press story, no currency stated in the CBC copy). Its claims have not been tested in court.","causal_attribution":"News paraphrase of the statement of claim (Canadian Press, relayed by CBC, the Globe and Billboard Canada). The claim itself was not inspected. The Globe copy of the wire story gives US dollars and the CBC copy gives no currency."}],"effects":[{"label":"Concert cancelled and reputational harm after a false AI-generated summary","claim_id":"c2","direction":"negative"},{"label":"Reported fear for personal safety and possible unnoticed lost work","claim_id":"c4","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.theglobeandmail.com/culture/article-ashley-macisaac-show-cancelled-google-ai-misinformation-music-fiddler/","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"globe-and-mail-dec-2025"},{"id":"s2","url":"https://globalnews.ca/news/11589560/ashley-macissac-ai-content-accusation/amp","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2025-12"},{"id":"s3","url":"https://www.cbc.ca/news/canada/nova-scotia/cape-breton-fiddler-ashley-macisaac-lawsuit-against-google-9.7187490","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2026-05-lawsuit"},{"id":"s4","url":"https://www.theglobeandmail.com/culture/music/article-ashley-macisaac-lawsuit-google-ai-error-sex-offender/","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2026-05-lawsuit"},{"id":"s5","url":"https://ca.billboard.com/business/legal/ashley-macisaac-google-lawsuit","kind":"trade_press","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2026-05-lawsuit"}],"version":1,"ai_roles":["institutional_use","others_use"],"contexts":["work","everyday_life"],"unknowns":["The AI Overview text the First Nation read was not preserved in the inspected sources (the Globe reporter saw a later result with a similar statement), and its content changed over time.","Exact date of the cancellation (the concert was planned for 19 December 2025).","Whether any other booking was lost (MacIsaac speculates, including about a concert in Mexico earlier in 2025).","Currency of the claimed damages (US dollars in one copy of the wire story, unstated in another).","The statement of claim was not read. Google's defence and the lawsuit outcome are unknown."],"geography":{"basis":"The concert was planned with the Sipekne'katik First Nation, described as north of Halifax (Nova Scotia is named by Billboard Canada). The statement of claim was filed in the Ontario Superior Court of Justice. The country of residence of the affected person is not stated, so it is left unknown.","court_countries":["CA"],"event_countries":["CA"],"affected_person_countries":[]},"publication":{"basis":"Named public figure who is the subject. Two December 2025 outlets and May 2026 lawsuit coverage report a concrete cancelled concert and reputational harm traced to a Google AI-generated summary. The First Nation's written apology and Google's response are reported. Lawsuit claims remain allegations.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"The Globe and Mail states the false description was the result of Google's AI-generated search summary blending MacIsaac's biography with that of another man. Google's spokesperson statement refers to AI Overviews generally and does not address this summary. The summary itself was not inspected and its content changed over time.","status":"reported"},"person_relations":["made_claim_about"]},"name":"Google AI Overview reportedly described fiddler Ashley MacIsaac as a convicted sex offender, and a concert was cancelled","summary":"In December 2025 Cape Breton fiddler Ashley MacIsaac said a First Nation north of Halifax cancelled his concert planned for 19 December after reading a Google AI-generated search summary that said he had convictions for sexual offences. He says the statements were false and came from online articles about another man in Atlantic Canada with the same last name. The First Nation apologised in writing and Google amended the search results. MacIsaac says he feared for his safety and worries about other lost work. In a statement of claim filed in February 2026 in the Ontario Superior Court of Justice he seeks damages of 1.5 million from Google (US dollars in the Globe and Mail copy of the Canadian Press story, no currency stated in the CBC copy). None of its claims has been tested in court, and the claim says Google did not admit responsibility.","incidentDate":"2025-12-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2025-12-23","aiSystem":"Google Search AI Overviews","aiProduct":"Google AI Overviews","aiCompany":"Google","severity":"medium","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["reputational_harm","professional_harm","psychological_distress"],"harmOutcomeSummary":"MacIsaac reports a cancelled concert, damage to his reputation and livelihood, fear for his safety and possible unnoticed lost bookings after the AI summary said he had convictions for sexual offences (his account, plus the First Nation's apology letter).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the musician, is reported harmed. The other man with the same last name is reported as the source of the mixed-up information and no harm to him is reported. The First Nation is not counted.","victimAgeRange":"adult","platformType":"other","primarySourceUrl":"https://www.theglobeandmail.com/culture/article-ashley-macisaac-show-cancelled-google-ai-misinformation-music-fiddler/","primarySourceLabel":"The Globe and Mail, 23 December 2025","firstPublishedAt":"2026-09-29T13:29:04.774728+00:00","updatedAt":"2026-09-30T01:17:12.421073+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]}]}