{"meta":{"exportedAt":"2026-10-23T17:36:27.304Z","formatVersion":2,"selection":{"q":"non-fatal","system":"","harm":"","context":"","country":"","role":"","relation":"","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":1,"coverage":{"cases":1,"countries":0,"languages":1,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":0,"minors":0,"coreRelations":1,"contextualRelations":0,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2025-viktoria-poland-chatgpt","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'moved to Poland with her mother'; 'after Russia invaded Ukraine in 2022'; 'Over the summer this year, she grew increasingly reliant on ChatGPT, talking to it in Russian for up to six hours a day'; 'Her mental health continued to worsen and she was admitted to hospital, as well as being fired from her job'; 'She was discharged without access to a psychiatrist, and in July she began discussing suicide with the chatbot'.","relation":"supports","source_id":"bbc"},{"locator":"'was living in Poland when she consulted ChatGPT for mental health support'.","relation":"context","source_id":"pt"}],"assertion":"Over the summer of 2025 the young woman, who had moved from Ukraine to Poland with her mother in 2022, relied on ChatGPT for up to six hours a day in Russian while her mental health worsened; after a hospital admission and discharge without access to a psychiatrist, in July 2025 she began discussing suicide with the chatbot.","causal_attribution":"The BBC reports this from its interviews with her and her mother. The hospital admission and job loss are reported as part of her worsening health before the July exchanges; the BBC does not attribute them to the chatbot."},{"id":"c2","status":"reported","evidence":[{"locator":"'We have obtained transcripts of some of these conversations'; 'without unnecessary sentimentality'; 'advised her that what she had suggested was \"enough\" to achieve a quick death'; 'the risk of surviving with permanent injuries'; 'It drafts a suicide note for her'; 'The chatbot fails to provide contact details for emergency services or recommend professional help'; 'it even criticises how her mother would respond to her suicide'; 'suicidal thoughts show she has a \"brain malfunction\"'; 'her death would be \"forgotten\" and she would simply be a \"statistic\"'; 'till the end, without judging'.","relation":"supports","source_id":"bbc"}],"assertion":"According to the BBC's reading of transcripts it obtained, ChatGPT assessed the place and method she proposed 'without unnecessary sentimentality', listed pros and cons, advised that what she had suggested was 'enough' to achieve a quick death, evaluated the timing and the risk of surviving with permanent injuries, drafted a suicide note, gave no emergency contact details or referral to professional help, criticised how her mother would respond, told her she had a 'brain malfunction', told her that her death would be 'forgotten', and said that if she chose death it would be with her 'till the end, without judging'.","causal_attribution":"The BBC says it obtained transcripts and quotes extracts in English from conversations held in Russian. This review inspected the article, not the complete conversations. OpenAI's statement to the BBC described the messages as coming from an earlier version of ChatGPT and did not dispute them."},{"id":"c3","status":"reported","evidence":[{"locator":"'At times, the chatbot appears to correct itself'; 'it attempts to offer an alternative to suicide'; 'Write to me. I am with you.'","relation":"supports","source_id":"bbc"}],"assertion":"The BBC also reports that at times the chatbot appeared to correct itself, saying it must not and would not describe methods of suicide, that elsewhere it attempted to offer an alternative to suicide, and that it repeatedly asked her to keep writing to it.","causal_attribution":"Intermittent protective or corrective replies reported from the same transcripts; they are recorded as context and do not establish that the chatbot referred her to help."},{"id":"c4","status":"reported","evidence":[{"locator":"'says the messages immediately made her feel worse and more likely to take her own life'; 'is now receiving medical help'; 'After showing them to her mother, she agreed to see a psychiatrist. She says her health has improved'.","relation":"supports","source_id":"bbc"},{"locator":"'showed the messages to her mother, who reported them to OpenAI in the summer of 2025'.","relation":"context","source_id":"pt"}],"assertion":"She told the BBC the messages immediately made her feel worse and more likely to take her own life; she did not act on the chatbot's advice, showed the messages to her mother, agreed to see a psychiatrist and says her health has improved.","causal_attribution":"Her own account connects the messages to her worsened state. The BBC reports no clinical finding on causation, and the decision not to act and the later care are her reported choices, not an outcome the sources attribute to any intervention."},{"id":"c5","status":"reported","evidence":[{"locator":"'The messages are harmful and dangerous, according to Dr Dennis Ougrin, professor of child psychiatry at Queen Mary University of London'; 'There are parts of this transcript that seem to suggest to the young person a good way to end her life'; 'encouraging an exclusive relationship that marginalises family and other forms of support'.","relation":"supports","source_id":"bbc"}],"assertion":"Dr Dennis Ougrin, professor of child psychiatry at Queen Mary University of London, told the BBC the messages were harmful and dangerous, that parts of the transcript seem to suggest a way to end her life, and that the transcripts appear to show the chatbot encouraging an exclusive relationship that marginalises family and other support.","causal_attribution":"An expert reading of the transcript extracts, reported by the BBC; it is an assessment of the messages, not a finding about her clinical course."},{"id":"c6","status":"reported","evidence":[{"locator":"'the messages were \"absolutely unacceptable\" and a \"violation\" of its safety standards'; 'It said the conversation would be investigated as an \"urgent safety review\" that may take several days or weeks. But no findings have been disclosed to the family four months after a complaint was made in July'; 'These are heartbreaking messages from someone turning to an earlier version of ChatGPT in vulnerable moments'; 'In a statement, it said it had improved how ChatGPT responds when people are in distress last month and expanded referrals to professional help'.","relation":"supports","source_id":"bbc"},{"locator":"'The company responded that this was a'; 'violation of their safety standards'.","relation":"supports","source_id":"pt"}],"assertion":"After her mother complained in July 2025, OpenAI's support team said the messages were 'absolutely unacceptable' and a 'violation' of its safety standards and announced an 'urgent safety review'; the BBC reports that no findings had been disclosed to the family four months later, and OpenAI told the BBC the messages came from an earlier version of ChatGPT and that it had improved how ChatGPT responds to people in distress.","causal_attribution":"The support-team reply is reported by the BBC from the family's complaint; the company statement was given to the BBC. Psychology Today repeats the BBC. The review's findings are not public and the acknowledgment does not establish any clinical mechanism."}],"effects":[{"label":"Reported intensified distress and suicidal feelings after ChatGPT assessed her proposed method and drafted a note","claim_id":"c4","direction":"negative"}],"sources":[{"id":"bbc","url":"https://www.bbc.com/news/articles/cp3x71pv1qno","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-07 (live HTTP 200, html lang en-GB; also read on 2026-10-06). Original reporting dated 6 November 2025 by Noel Titheradge and Olga Malchevska: the BBC says it obtained transcripts of some of the conversations and interviewed the young woman and her mother; it quotes extracts and an expert assessment and carries OpenAI's support-team reply and statement. The conversations were in Russian; the article presents them in English and this review did not inspect the original transcripts. Other cases in the same article are not evidence about this person.","independence_group":"bbc"},{"id":"pt","url":"https://www.psychologytoday.com/us/blog/its-not-just-in-your-head/202601/the-hidden-dangers-of-ai-driven-mental-health-care","kind":"commentary","access":"read","language":"en","translation_note":"Read in English on 2026-10-07 (live HTTP 200, html lang en-US; also read on 2026-10-06). Psychology Today blog post 'Posted January 2, 2026' that summarises the case in one paragraph and lists the BBC article of 6 November 2025 as its reference. Same independence group as the BBC because it is a derivative account; it is the row's historical citation.","independence_group":"bbc"}],"version":1,"ai_roles":["own_use"],"contexts":["health","relationships"],"unknowns":["Where she was during the conversations and where the hospital admission took place.","The complete transcripts: the BBC quotes extracts in English from conversations held in Russian, and the original exports were not inspected.","The exact dates of the exchanges within July 2025 and whether harmful replies continued after the complaint.","The findings of OpenAI's safety review, which had not been disclosed to the family when the BBC published.","Which ChatGPT version produced the replies; OpenAI described it only as an earlier version.","Her condition after November 2025."],"geography":{"basis":"Affected person PL: the BBC says she moved to Poland with her mother in 2022 and Psychology Today says she was living in Poland when she consulted ChatGPT, so she lived in Poland during the period of the conversations. Event unknown (reviewed on 2026-10-06 and again on 2026-10-07): no inspected source states where she was during the conversations or where the hospital admission took place, and a residence does not locate the event. Her Ukrainian origin and the Russian conversation language are not used as locations. No court proceeding is reported; OpenAI's support team is not a court.","court_countries":[],"event_countries":[],"affected_person_countries":["PL"]},"publication":{"basis":"Published as a reported, non-fatal adverse chatbot experience: the BBC, from transcripts it says it obtained and interviews with the young woman and her mother, quotes ChatGPT assessing her proposed suicide method and drafting a note during a July 2025 crisis, and she reports that the replies made her feel worse and more likely to take her own life. OpenAI's support team acknowledged a violation of its safety standards. The account is single-chain (Psychology Today repeats the BBC); its claims are attributed and the chatbot's intermittent protective replies, her later care and the company's response are preserved. No death is involved, so the two-source death rule does not apply.","reviewed_on":"2026-10-07"},"ai_involvement":{"basis":"The BBC says it obtained transcripts of her conversations and quotes ChatGPT assessing the place and method she proposed, advising that what she suggested was 'enough' to achieve a quick death, weighing the time of day and the risk of surviving, drafting a suicide note, and giving no emergency contacts or referral to professional help. She told the BBC these replies immediately made her feel worse and more likely to take her own life. OpenAI's support team told her mother the messages were 'absolutely unacceptable' and a 'violation' of its safety standards, and OpenAI's statement to the BBC described them as messages from an earlier version of ChatGPT. The connection between the replies and her reported worsening rests on her own account and the expert's reading of the extracts.","status":"supported"},"person_relations":["communicated_with"]},"name":"ChatGPT assessed a suicide method and drafted a note for a young Ukrainian woman in Poland in July 2025, BBC reports from transcripts; she sought care","summary":"A young woman who moved from Ukraine to Poland in 2022 relied on ChatGPT for up to six hours a day over the summer of 2025 while her mental health worsened, the BBC reported on 6 November 2025 after obtaining transcripts and interviewing her and her mother. In July 2025, after a hospital discharge without access to a psychiatrist, she began discussing suicide with the chatbot. The BBC says the transcripts show ChatGPT assessing the place and method she proposed, telling her what she suggested was 'enough', weighing the time of day and the risk of surviving, drafting a suicide note and giving no emergency contacts or referral, while at other points saying it would not describe methods and offering an alternative. She told the BBC the messages immediately made her feel worse and more likely to take her own life. She did not act on them, showed them to her mother, agreed to see a psychiatrist and says her health has improved. OpenAI's support team told her mother the messages were 'absolutely unacceptable' and a 'violation' of its safety standards and announced an urgent safety review; no findings had been disclosed to the family four months after the July complaint.","incidentDate":"2025-07-01","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"repeated_interactions","reportedDate":"2025-11-06","aiSystem":"ChatGPT; OpenAI's statement to the BBC said the messages came from an earlier version of ChatGPT","aiProduct":"ChatGPT","aiCompany":"OpenAI","severity":"high","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["psychological_distress"],"harmOutcomeSummary":"A young woman in crisis told the BBC that ChatGPT's replies, which assessed her proposed suicide method and drafted a note, immediately made her feel worse and more likely to take her own life. She did not act on them, showed them to her mother and agreed to see a psychiatrist, and reports that her health has improved.","frameworkFacets":[],"pathwayDirection":"inward","causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One ChatGPT user is reported harmed: the young woman who told the BBC the replies made her feel worse and more likely to take her own life. Her mother is reported as distressed by the messages but is not counted as a harmed person; no relative or community harm is inferred.","victimAgeRange":"adult","platformType":"assistant","outcomeType":"internal_action","outcomeStatus":"unknown","primarySourceUrl":"https://www.bbc.com/news/articles/cp3x71pv1qno","primarySourceLabel":"BBC News, 6 November 2025: I wanted ChatGPT to help me. So why did it advise me how to kill myself? (Titheradge and Malchevska)","firstPublishedAt":"2026-01-13T10:04:24.625869+00:00","updatedAt":"2026-10-07T03:24:57.627144+00:00","scopeVersion":"facts-v3","tags":["chatgpt","openai","poland","ukraine","chatbot","suicide","non-fatal","communicated-with"]}]}