{"meta":{"exportedAt":"2026-09-30T07:27:37.576Z","formatVersion":2,"selection":{"q":"meeting-transcription","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"","response":"lawsuit","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":1,"coverage":{"cases":1,"countries":1,"languages":1,"unknownLocation":0,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":1,"regulatory":0,"minors":0,"coreRelations":0,"contextualRelations":1,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2024-us-otter-notetaker-recorded-non-users-meetings-privacy-suit","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'participated in a Zoom meeting in California on February'; '24, 2025, where the Otter Notetaker was used by a meeting participant to transcribe the'; 'participated in a Zoom meeting in California in March 2025'; 'used Zoom to communicate with a medical professional, and'; 'Illinois on January 10, 2025 and May 19, 2025 where the Otter Notetaker was used to'; 'participated in a Zoom meeting in Washington state in March'","relation":"supports","source_id":"s1"},{"locator":"'Plaintiffs are seven individuals from California, Illinois, and Washington state who'; 'participated in virtual meetings where the Otter Notetaker was allegedly used without their'; 'consent to record, transcribe, and store the contents of their communications.'","relation":"supports","source_id":"s2"},{"locator":"'Otter lacks knowledge or information sufficient to form a belief as to the truth of the'; 'allegations concerning the named Plaintiff’s personal knowledge, experiences, expectations, or'","relation":"contradicts","source_id":"s3"},{"locator":"'who alleges his privacy was \"severely invaded\" upon realizing Otter was secretly recording a confidential conversation.'","relation":"supports","source_id":"s5"}],"assertion":"Seven people who were not Otter account holders allege that, on Zoom or Microsoft Teams calls (six give dates between March 2024 and May 2025), another participant used Otter Notetaker and Otter recorded, transcribed and stored their conversations without their consent; the calls include one with a medical professional and meetings with a financial professional.","causal_attribution":"The plaintiffs attribute the recording to Otter's product design, which they say lets the notetaker record without every participant's consent; Otter denies the allegations."},{"id":"c2","status":"reported","evidence":[{"locator":"'other personal information for its own commercial use, including to train its automatic speech'; 'The Illinois Plaintiffs allege that, during their virtual meetings, Otter'","relation":"supports","source_id":"s2"},{"locator":"'Otter claims that before the audio of meetings is fed into its machine learning systems to help improve an AI speech recognition feature, it is \"de-identified,\"'","relation":"context","source_id":"s5"}],"assertion":"The plaintiffs allege that Otter keeps their conversational data on its servers and uses it to train its speech-recognition and machine-learning models, and that it captured the Illinois plaintiffs' voiceprints; Otter's policy, as reported by NPR, says it trains on transcripts with users' permission and de-identifies audio.","causal_attribution":"Alleged by the plaintiffs; Otter denies the allegations."},{"id":"c3","status":"reported","evidence":[{"locator":"'felt frustrated, embarrassed, and stressed to learn that his'; 'conversation was recorded without his consent, and his information, voice, and'","relation":"supports","source_id":"s1"}],"assertion":"One California plaintiff alleges that he felt frustrated, embarrassed and stressed to learn that his conversation had been recorded without his consent.","causal_attribution":"Alleged by the plaintiffs as a consequence of Otter's recording."},{"id":"c4","status":"documented","evidence":[{"locator":"'Accordingly, the motion to dismiss Plaintiffs’ claims for lack of standing is denied.'; 'Accordingly, the motion to dismiss Plaintiffs’ ECPA claim is denied.'; 'Accordingly, the motion to dismiss Plaintiffs’ BIPA claims for lack of standing is denied.'; 'The motion to dismiss is GRANTED with leave to amend as to Count 2'; 'The motion is DENIED in all other respects.'","relation":"supports","source_id":"s2"}],"assertion":"On 13 August 2026 the court denied Otter's motion to dismiss for lack of standing, holding that the alleged interception and retention of private conversations was a concrete injury, let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, and dismissed some other claims.","causal_attribution":"Procedural ruling on the pleadings; no finding that Otter recorded anyone unlawfully."}],"effects":[{"label":"the plaintiffs say Otter's notetaker recorded, transcribed and stored their conversations on calls they joined, without their consent, including a medical call and calls with a financial professional","claim_id":"c1","direction":"negative"},{"label":"the plaintiffs say their conversations stay on Otter's servers for training its models and that it captured voiceprints of the Illinois plaintiffs","claim_id":"c2","direction":"negative"},{"label":"one plaintiff says he felt frustrated, embarrassed and stressed to learn he had been recorded","claim_id":"c3","direction":"negative"}],"sources":[{"id":"s1","url":"https://storage.courtlistener.com/recap/gov.uscourts.cand.454675/gov.uscourts.cand.454675.35.0.pdf","kind":"court_filing","access":"read","language":"en","translation_note":"Consolidated Class Action Complaint, ECF 35, filed 5 December 2025; RECAP PDF (68 pages) read on 2026-09-29 (HTTP 200), plaintiffs' experience sections read in full. Plaintiffs' allegations, not findings.","independence_group":"plaintiffs-account"},{"id":"s2","url":"https://storage.courtlistener.com/recap/gov.uscourts.cand.454675/gov.uscourts.cand.454675.68.0.pdf","kind":"court_filing","access":"read","language":"en","translation_note":"Order Granting Motion to Dismiss in Part, ECF 68, 13 August 2026 (Judge Eumi K. Lee); RECAP PDF read in full on 2026-09-29. Rules on the pleadings and accepts the allegations as true for that purpose; it makes no finding of fact.","independence_group":"ndcal-court-record"},{"id":"s3","url":"https://storage.courtlistener.com/recap/gov.uscourts.cand.454675/gov.uscourts.cand.454675.80.0.pdf","kind":"court_filing","access":"read","language":"en","translation_note":"Otter.ai's Answer and Affirmative Defenses to Plaintiffs' Consolidated Class Action Complaint, ECF 80, 17 September 2026; RECAP PDF read on 2026-09-29, plaintiff-experience paragraphs and responses read.","independence_group":"otter-answer"},{"id":"s4","url":"https://storage.courtlistener.com/recap/gov.uscourts.cand.454675/gov.uscourts.cand.454675.1.0.pdf","kind":"court_filing","access":"read","language":"en","translation_note":"Brewer v. Otter.ai, Inc., original Class Action Complaint, ECF 1, filed 15 August 2025; RECAP PDF read on 2026-09-29.","independence_group":"plaintiffs-account"},{"id":"s5","url":"https://www.npr.org/2025/08/15/g-s1-83087/otter-ai-transcription-class-action-lawsuit","kind":"news_report","access":"read","language":"en","translation_note":"NPR, 15 August 2025, read live on 2026-09-29 (HTTP 200). Reports the original complaint and summarises Otter's privacy policy; says neither side responded to requests for comment.","independence_group":"plaintiffs-account"},{"id":"s6","url":"https://storage.courtlistener.com/recap/gov.uscourts.cand.454675/gov.uscourts.cand.454675.79.0.pdf","kind":"court_filing","access":"read","language":"en","translation_note":"Amended Case Management and Scheduling Order, ECF 79, 16 September 2026; read on 2026-09-29. Procedural facts only.","independence_group":"ndcal-court-record"}],"version":1,"ai_roles":["others_use"],"contexts":["privacy","work","health","finance"],"unknowns":["Whether Otter's product notified the plaintiffs on their calls that the notetaker was present, and what the other participants' Otter settings were.","Whether the plaintiffs' conversations were in fact used to train Otter's models, and in what form.","The exact date of one Illinois plaintiff's meetings, which the complaint places only within the limitations period."],"geography":{"basis":"The consolidated complaint places the plaintiffs' calls in California, in Chicago and elsewhere in Illinois, and in Washington state; the order describes the plaintiffs as individuals from California, Illinois and Washington state. The case is in the U.S. District Court for the Northern District of California.","court_countries":["US"],"event_countries":["US"],"affected_person_countries":["US"]},"publication":{"basis":"Published as a bounded series of concrete privacy harms reported by identified people in a pending federal suit: each named plaintiff describes a call on which another participant's AI notetaker recorded and transcribed them without consent. The account rests on the plaintiffs' pleadings and the court's ruling on them; Otter denies the allegations. Plaintiff names are omitted.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"Each plaintiff alleges that the Otter Notetaker, an AI transcription assistant, was used on their call and recorded and transcribed it; the relation recorded is that the AI produced speaker-attributed transcripts and, the complaint alleges, voiceprints identifying each speaker, a record of who said what (ECF 35 paras 10-11). Otter admits it offers an AI meeting assistant called Otter Notetaker but says it lacks knowledge of the plaintiffs' calls and denies the allegations.","status":"reported"},"person_relations":["made_claim_about"]},"name":"United States: seven people who say they did not hold Otter accounts say Otter's AI Notetaker recorded and transcribed their Zoom and Teams meetings without their consent, including a medical call and calls with a financial professional, and kept the data to train its models; a federal court let their core privacy claims proceed","summary":"Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.","incidentDate":"2024-03-01","incidentEndDate":"2025-05-19","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"single_interaction","reportedDate":"2025-08-15","aiSystem":"Otter Notetaker, Otter.ai's AI meeting assistant, joined to Zoom and Microsoft Teams calls by another participant's Otter account","aiProduct":"Otter Notetaker","aiCompany":"Otter.ai, Inc.","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm","psychological_distress"],"harmOutcomeSummary":"The plaintiffs allege that Otter recorded, transcribed and kept their private conversations on calls they joined without their consent, including medical and financial discussions, used them to train its models and took voiceprints, and one plaintiff says learning this left him frustrated, embarrassed and stressed (plaintiffs' allegations in a pending suit; Otter denies them).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":7,"affectedCountStatus":"documented_minimum","affectedCountEvidence":"The court order says 'Plaintiffs are seven individuals from California, Illinois, and Washington state' who participated in meetings where the Otter Notetaker was allegedly used without their consent; each describes their own call in the consolidated complaint. They were not Otter account holders (one says only that to her knowledge she did not create an account), so they are counted as other people. The proposed class members are not counted. Documented minimum 7.","victimAgeRange":"adult","jurisdiction":"US","platformType":"assistant","outcomeType":"lawsuit_ongoing","outcomeStatus":"ongoing","primarySourceUrl":"https://storage.courtlistener.com/recap/gov.uscourts.cand.454675/gov.uscourts.cand.454675.68.0.pdf","primarySourceLabel":"Order granting motion to dismiss in part, In re Otter.AI Privacy Litigation, No. 5:25-cv-06911-EKL (N.D. Cal.), 13 August 2026","firstPublishedAt":"2026-09-29T09:04:08.493618+00:00","updatedAt":"2026-09-30T01:16:54.438217+00:00","scopeVersion":"facts-v3","tags":["otter-ai","ai-notetaker","meeting-transcription","privacy","wiretap","bipa","voiceprint","training-data","class-action","non-user"]}]}