{"meta":{"exportedAt":"2026-10-23T08:12:07.137Z","formatVersion":2,"selection":{"q":"isolation","system":"","harm":"","context":"","country":"","role":"","relation":"","evidence":"","year":"2026","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":4,"coverage":{"cases":4,"countries":3,"languages":3,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":0,"minors":1,"coreRelations":2,"contextualRelations":0,"mixedRelations":0,"unknownRelations":2,"relationPending":2,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-toronto-woman-meta-accounts-disabled-only-ai-support-chatbots-review-failed","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'permanently shut down her Facebook and Instagram accounts without warning'; 'since the accounts were deactivated on Sept. 24.'; 'the company shut down her 20-year-old Facebook account, an Instagram account that dates back to 2011 and another Instagram account dedicated to her dog.'; 'said only that her Facebook account “doesn’t follow our rules.”'; 'She described the experience as isolating, leaving her unable to look back at memories, connect with people, or see what they are up to through their posts.'","relation":"supports","source_id":"s1"},{"locator":"'a notification telling her that her Instagram and Facebook account had been permanently disabled by Meta.'; 'Screenshots she shared with CBC News stated that her accounts were disabled because her Facebook “doesn’t follow our rules,”'","relation":"supports","source_id":"s2"}],"assertion":"A Toronto woman says Meta permanently shut down her 20-year-old Facebook account, an Instagram account dating to 2011 and a second Instagram account on 24 September 2026 without warning, telling her only that her Facebook account does not follow its rules; she describes losing her memories and contacts as isolating.","causal_attribution":"Her own accounts to The Canadian Press and CBC News; Meta did not comment on her case."},{"id":"c2","status":"reported","evidence":[{"locator":"'her only recourse has been to talk to AI chatbots.'; 'has only been able to talk to Meta’s AI chatbots, which have not been able to resolve the issue. After she requested a review, the chatbot told her it was unsuccessful and her Facebook account had been “permanently disabled.”'; 'despite signing up for and paying for a verified account, a service that Meta says includes direct help from human agents.'","relation":"supports","source_id":"s1"},{"locator":"'all while being stonewalled by AI customer service with no option to reach a human being, even after paying extra.'","relation":"supports","source_id":"s2"}],"assertion":"She says she could reach only Meta's AI chatbots, which did not resolve the issue; after she requested a review, the chatbot told her it was unsuccessful and her Facebook account had been permanently disabled, and she could not reach a human despite paying for a verified account that Meta says includes help from human agents.","causal_attribution":"Her account; Meta pointed to a blog post on account support that includes a March update about rolling out an AI support assistant and did not answer how a person with a deactivated account can reach a human."},{"id":"c3","status":"reported","evidence":[{"locator":"'She said she has lost her social media contacts and is unable to let people know she hasn’t blocked them and isn’t ignoring them.'; 'she has used her social media in the past to find clients for her own consulting agency. Without her accounts, that’s not possible at the moment.'","relation":"supports","source_id":"s1"},{"locator":"'since she used social media to provide marketing to clients for her side business, she’s now losing out on those financial opportunities and connections.'","relation":"supports","source_id":"s2"}],"assertion":"She says she has lost her social media contacts, cannot tell people she has not blocked them, and cannot use the accounts to find clients for her consulting agency.","causal_attribution":"Her accounts to The Canadian Press and CBC News."},{"id":"c4","status":"reported","evidence":[{"locator":"'She said she suspects someone tried to hack her account because she found a record of suspicious login attempts shortly before the account was deactivated.'","relation":"supports","source_id":"s1"},{"locator":"'there had been a number of failed log-in attempts on her Facebook account shortly before it was disabled and suspects she may have been hacked'","relation":"supports","source_id":"s2"}],"assertion":"She suspects someone tried to hack her account, having found a record of suspicious login attempts shortly before it was deactivated.","causal_attribution":"Her own suspicion; not confirmed by Meta or the reporter."},{"id":"c5","status":"reported","evidence":[{"locator":"'stayed up for the next 26 hours straight, desperately trying to appeal the decision.'; 'But within minutes of pressing the appeal button, she was told her case was closed and she would not be permitted to appeal again, without giving her the opportunity to plead her case.'","relation":"supports","source_id":"s2"}],"assertion":"She told CBC News that she stayed up for 26 hours trying to appeal, and that within minutes of pressing the appeal button she was told her case was closed and that she would not be permitted to appeal again.","causal_attribution":"Her account to CBC News, which reports screenshots she shared; Meta did not respond to CBC."},{"id":"c6","status":"reported","evidence":[{"locator":"'She created a backup Instagram account and paid for the subscription service Meta Verified under the impression that it would allow her to reach a human support agent.'; 'costs $14.99 US (roughly $21 Cdn) a month.'; 'But the enhanced support she received was simply another AI chatbot, which swiftly told her the ticket was being closed, and that she had reached her limit of support interactions.'","relation":"supports","source_id":"s2"}],"assertion":"She created a backup Instagram account and paid for the standard Meta Verified subscription ($14.99 US a month) expecting to reach a human agent; CBC reports that the enhanced support she received was another AI chatbot, which swiftly told her the ticket was being closed and that she had reached her limit of support interactions.","causal_attribution":"Her account to CBC News; Meta did not respond to CBC's questions."}],"effects":[{"label":"lost access to a 20-year-old Facebook account and two Instagram accounts, including her memories and contacts, and describes the experience as isolating","claim_id":"c1","direction":"negative"},{"label":"could reach only Meta's AI support chatbots, one of which told her the review she requested was unsuccessful","claim_id":"c2","direction":"negative"},{"label":"can no longer use the accounts to find clients for her consulting agency","claim_id":"c3","direction":"negative"},{"label":"the support chatbot of the Meta Verified subscription she paid for closed her ticket, saying she had reached her limit of support interactions","claim_id":"c6","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.ctvnews.ca/sci-tech/article/canadian-says-meta-wont-let-her-talk-to-a-human-after-killing-her-accounts/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-01 from the live CTV News page, which carries The Canadian Press report (Anja Karadeglija, first published 29 September 2026) in its embedded article body; other outlets relay the same wire story.","independence_group":"canadian-press"},{"id":"s2","url":"https://www.cbc.ca/news/business/meta-accounts-deleted-ai-customer-service-9.7364543","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-06 from the live CBC News page (Alexandra Mae Jones, posted 1 October 2026). CBC interviewed her and viewed screenshots she shared; this is a separate interview from The Canadian Press report.","independence_group":"cbc-news"}],"version":1,"ai_roles":["institutional_use"],"contexts":["everyday_life","relationships","work"],"unknowns":["Why Meta disabled the accounts and whether an automated system made the deactivation or the review decision.","Whether the accounts were compromised before deactivation.","Whether the accounts have since been restored; none is reported as of CBC's 1 October 2026 report."],"geography":{"basis":"The Canadian Press describes her as a Toronto woman and CBC as a Toronto resident. The account deactivation and support exchanges took place online and no event location is stated.","court_countries":[],"event_countries":[],"affected_person_countries":["CA"]},"publication":{"basis":"Published as a core case (communicated_with): a Toronto woman told The Canadian Press and, separately, CBC News that after Meta permanently disabled her accounts its AI support chatbots were the only contact she could reach, and that they reported her review as failed and closed the support ticket she paid for, and she says her appeal was closed within minutes, leaving her without her memories, contacts or client channel. Both outlets relay her own account; Meta did not comment on her case. She is not named here.","reviewed_on":"2026-10-06"},"ai_involvement":{"basis":"She told The Canadian Press that Meta's AI chatbots were the only contact she could reach and that, after she requested a review, the chatbot told her it was unsuccessful and her Facebook account had been permanently disabled. CBC News reports that the Meta Verified support she paid for was another AI chatbot, which closed her ticket and told her she had reached her limit of support interactions. These chatbot replies ended her attempts to contest the deactivation or reach a person, which is the harm she describes alongside the loss of her accounts. She also told CBC that within minutes of pressing the appeal button she was told her case was closed; CBC does not say which system sent that message. No inspected source says whether the deactivation or the review decision was made by an automated system.","status":"reported"},"person_relations":["communicated_with"]},"name":"Toronto: a woman says Meta disabled her Facebook and Instagram accounts and that its AI support chatbots told her a review failed and closed her paid ticket","summary":"A Toronto woman told The Canadian Press (29 September 2026) and CBC News (1 October 2026) that Meta permanently disabled her 20-year-old Facebook account and two Instagram accounts on 24 September without giving a reason beyond saying her Facebook account did not follow its rules. She says she could reach only Meta's AI support chatbots. One told her the review she requested was unsuccessful; she told CBC that within minutes of pressing the appeal button she was told her case was closed and she could not appeal again. She then paid for the standard Meta Verified subscription expecting human support, and its support chatbot closed her ticket and told her she had reached her limit of support interactions. She describes losing 20 years of memories and contacts as isolating and says she has lost client opportunities for her side business. She suspects an attempted hack. Meta did not comment on her case to either outlet, and no restoration is reported.","incidentDate":"2026-09-24","incidentKind":"ongoing_experience","incidentDatePrecision":"day","exposurePattern":"repeated_interactions","reportedDate":"2026-09-29","aiSystem":"Meta's AI chatbots, as she describes them, the only support channel she could reach after her accounts were disabled; a Meta spokesperson pointed to a blog post saying Meta was rolling out an AI support assistant (The Canadian Press)","aiProduct":"Meta AI support assistant (reported)","aiCompany":"Meta","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["social_isolation","psychological_distress","professional_harm"],"harmOutcomeSummary":"She says the loss of her accounts cut her off from 20 years of memories and contacts, which she describes as isolating, and from client opportunities; Meta's AI support chatbots, the only contact she could reach, told her a review had failed and closed her paid support ticket; she also says her appeal was closed within minutes (her accounts to The Canadian Press and CBC News).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the Toronto woman whose accounts were disabled and who dealt with Meta's AI support chatbots (The Canadian Press). Exact 1.","victimAgeRange":"adult","jurisdiction":"CA","platformType":"chatbot","outcomeType":"media_coverage","outcomeStatus":"ongoing","primarySourceUrl":"https://www.ctvnews.ca/sci-tech/article/canadian-says-meta-wont-let-her-talk-to-a-human-after-killing-her-accounts/","primarySourceLabel":"The Canadian Press via CTV News, 29 September 2026: Canadian says Meta won't let her talk to a human after killing her accounts","firstPublishedAt":"2026-10-01T03:16:32.744347+00:00","updatedAt":"2026-10-06T03:05:37.928236+00:00","scopeVersion":"facts-v3","tags":["meta","facebook","instagram","account-disabled","ai-customer-support","canada","toronto","communicated-with"]},{"id":"2026-cookeville-tennessee-high-school-ai-deepfake-images-two-juveniles-charged","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'learned about possible sharing of sexually explicit images at the school.'; 'Investigators say two teenagers got photos from the internet and used an AI program to turn them into sexual images, then shared those pictures with others.'","relation":"supports","source_id":"s1"},{"locator":"'The Putnam County Sheriff’s Office said it was notified of the incident on August 31.'; 'Detectives discovered that the juveniles used an artificial intelligence program to create sexually explicit images using photos found online, then distributed the images. Authorities also said explicit images already stored on one juvenile’s phone were shared.'","relation":"supports","source_id":"s2"},{"locator":"'the male teen students used an artificial intelligence program to create deepfake images -- in some cases using photos of fellow female students -- placing their faces on sexually explicit images ... and then posting them on social media.'","relation":"supports","source_id":"s4"}],"assertion":"On 31 August 2026 the Putnam County Sheriff's Office was notified of possible sharing of sexually explicit images at Cookeville High School; investigators found that two teenage students had used an artificial-intelligence program to turn photographs obtained online, in some cases photographs of fellow female students, into sexually explicit images and had shared or posted them, and that explicit images already stored on one phone were also shared.","causal_attribution":"The sheriff's office is the origin of this account in every report, including NewsChannel 5's interview with the sheriff; it is not independently established."},{"id":"c2","status":"reported","evidence":[{"locator":"'Deputies took both teenagers to the Putnam County Juvenile Detention Center.'; 'One is charged with one count of aggravated sexual exploitation of a minor and one count of especially aggravated sexual exploitation of a minor, while the other faces two counts of each charge.'","relation":"supports","source_id":"s1"},{"locator":"'The second juvenile was charged with two counts each of aggravated sexual exploitation of a minor and especially aggravated sexual exploitation of a minor.'","relation":"supports","source_id":"s2"},{"locator":"'He says the suspects will be prosecuted in juvenile court and hopes a lesson is learned.'","relation":"supports","source_id":"s4"}],"assertion":"Both juveniles were taken to the Putnam County Juvenile Detention Center; one was charged with one count each of aggravated sexual exploitation of a minor and especially aggravated sexual exploitation of a minor, the other with two counts of each; the district attorney said they will be prosecuted in juvenile court.","causal_attribution":"Charges per the sheriff's office; prosecution venue per the district attorney's interview."},{"id":"c3","status":"reported","evidence":[{"locator":"'A mother of one of the girls says she and her daughter closely monitor their social media content. It's frustrating that this happened ... and was very hard on her daughter.'; 'She didn't make any naked photos and it still happens ... with AI, we can't do anything. She wouldn't talk to me or anybody ... locked herself in her room. She wouldn't even talk to her friends.'","relation":"supports","source_id":"s4"}],"assertion":"The mother of one of the depicted girls told NewsChannel 5 that the episode was very hard on her daughter, who had made no naked photographs herself, locked herself in her room and would not talk to her, to anybody or to her friends.","causal_attribution":"The mother's account to one station; the daughter is not identified."},{"id":"c4","status":"reported","evidence":[{"locator":"'students caught making, sharing, or keeping digitally altered images designed to embarrass or harm someone else will face the strongest penalties allowed'","relation":"supports","source_id":"s1"},{"locator":"'students involved in creating, possessing or distributing altered visual media intended to embarrass, harass, humiliate or harm others will face discipline to the fullest extent allowed by policy.'","relation":"supports","source_id":"s2"}],"assertion":"The Putnam County School System said students who create, share or keep digitally altered images intended to embarrass, harass, humiliate or harm others will face the strongest penalties allowed by policy.","causal_attribution":"School system statement relayed with the sheriff's-office account."}],"effects":[{"label":"female students depicted in AI-made sexually explicit images that were shared and posted on social media","claim_id":"c1","direction":"negative"},{"label":"a depicted girl shut herself in her room and stopped talking to family and friends, her mother says","claim_id":"c3","direction":"negative"}],"sources":[{"id":"s1","url":"https://fox17.com/news/local/cookeville-high-teens-accused-of-using-ai-for-explicit-images","kind":"news_report","access":"read","language":"en","translation_note":"Read live in English on 2026-09-22 (WZTV/FOX17 Nashville, 1 September 2026). Relays the Putnam County Sheriff's Office account and the school system's statement.","independence_group":"pcso-release"},{"id":"s2","url":"https://www.wsmv.com/2026/09/02/high-school-students-accused-distributing-ai-generated-explicit-images-middle-tn-sheriffs-office-says/","kind":"news_report","access":"read","language":"en","translation_note":"Read live in English on 2026-09-22 (WSMV Nashville, 2 September 2026). Same sheriff's-office account; grouped with s1.","independence_group":"pcso-release"},{"id":"s3","url":"https://3bmedianews.com/two-cookeville-high-school-juveniles-arrested-for-distributing-ai-generated-explicit-images/","kind":"news_report","access":"read","language":"en","translation_note":"Read live in English on 2026-09-22 (3B Media News, Upper Cumberland, 2 September 2026). Same sheriff's-office account; grouped with s1.","independence_group":"pcso-release"},{"id":"s4","url":"https://www.newschannel5.com/news/state/tennessee/putnam-county/two-teens-arrested-after-ai-generated-explicit-deepfakes-shared-at-tenn-high-school","kind":"news_report","access":"read","language":"en","translation_note":"Read live in English on 2026-09-22 (NewsChannel 5 / WTVF Nashville, published 21 September 2026 16:40 CDT; JSON-LD articleBody also retained). Own reporting: interviews with Sheriff Eddie Farris, District Attorney Bryant Dunaway and the mother of one depicted girl.","independence_group":"wtvf"},{"id":"s5","url":"https://www.wkrn.com/news/local-news/cookeville-school-ai-images-arrests/","kind":"news_report","access":"unavailable","language":null,"translation_note":"WKRN (2 September 2026) answered HTTP 403 live, via the Internet Archive capture of 3 September 2026 and via r.jina.ai on 2026-09-22; headline only. Not relied on.","independence_group":"wkrn"}],"version":1,"ai_roles":["others_use"],"contexts":["education","privacy","justice","everyday_life"],"unknowns":["The AI program used and how the images were made.","How many students were depicted; the sheriff says photographs of fellow female students were used in some cases.","When the images were created and posted (the sheriff's office was notified on 31 August 2026; the sheriff spoke of 'last month' on 21 September).","The outcome of the juvenile-court proceedings.","Whether the depicted students received support from the school."],"geography":{"basis":"Cookeville High School, Putnam County, Tennessee (sheriff's office via WZTV, WSMV, 3B Media News; NewsChannel 5). The district attorney says the case will be prosecuted in juvenile court; no court record or hearing was reported, so no court country is recorded.","court_countries":[],"event_countries":["US"],"affected_person_countries":["US"]},"publication":{"basis":"Published under the 2026-09-15 charter as an image-based abuse case affecting minors, documented by the sheriff's-office account through three outlets and by a station's own interviews with the sheriff, the district attorney and a parent. Not a death case. The juveniles and the depicted students are unnamed; officials are named.","reviewed_on":"2026-09-22"},"ai_involvement":{"basis":"The Putnam County Sheriff's Office says the two students used an artificial-intelligence program to turn photographs obtained online into sexually explicit images; Sheriff Farris told NewsChannel 5 the program was used to create deepfake images placing female students' faces on sexually explicit images. No tool is named and no forensic report is public. The AI artifacts depicted the girls; no AI system interacted with them.","status":"reported"},"person_relations":["depicted_or_impersonated"]},"name":"Cookeville, Tennessee: two high-school students were charged with aggravated sexual exploitation of a minor after the sheriff's office said they used an AI program to turn photographs, including those of female classmates, into sexually explicit images and posted them; the mother of one depicted girl says her daughter shut herself in her room and stopped talking to friends","summary":"On 31 August 2026 the Putnam County Sheriff's Office was told of possible sharing of sexually explicit images at Cookeville High School. Detectives found that two male teenage students had used an artificial-intelligence program to turn photographs obtained online, in some cases photographs of fellow female students, into sexually explicit images, and had shared them; explicit images already stored on one phone were also shared. Both juveniles were taken to the Putnam County Juvenile Detention Center. One was charged with one count each of aggravated sexual exploitation of a minor and especially aggravated sexual exploitation of a minor, the other with two counts of each. The district attorney told NewsChannel 5 on 21 September that the two would be prosecuted in juvenile court. The mother of one of the depicted girls told the station the episode was very hard on her daughter, who had made no naked photographs herself, locked herself in her room and would not talk to her, to anybody or to her friends. The sheriff's-office account and the school system's statement were carried by WZTV, WSMV and 3B Media News on 1-2 September; NewsChannel 5 added its own interviews with the sheriff, the district attorney and the mother on 21 September. The tool is not named. The juveniles are not named in any report.","incidentDate":"2026-08-01","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2026-09-01","aiSystem":"AI image-generation or editing program, not named in any report","aiProduct":"Unidentified image tool","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["exploitation_or_abuse","psychological_distress","social_isolation"],"harmOutcomeSummary":"Female students were depicted in AI-made sexually explicit images that were shared and posted on social media; the mother of one girl reports that her daughter withdrew, shut herself in her room and stopped talking to family and friends. The images and their sharing are attributed by the sheriff's office to two students who have been charged; the girl's distress is her mother's account.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"partial","affectedCountEvidence":"One depicted girl is counted from her mother's account to NewsChannel 5; the sheriff says photographs of fellow female students were used 'in some cases' and NewsChannel 5 refers to 'the victims' and 'one of the girls' in the plural, but no number is reported. Partial: 1 counted plus an unquantified number of other depicted students. The two charged juveniles are not counted.","victimAgeRange":"minor","jurisdiction":"US-TN","platformType":"other","outcomeType":"criminal_charges","outcomeStatus":"ongoing","primarySourceUrl":"https://www.newschannel5.com/news/state/tennessee/putnam-county/two-teens-arrested-after-ai-generated-explicit-deepfakes-shared-at-tenn-high-school","primarySourceLabel":"NewsChannel 5 (WTVF), 21 September 2026: Two teens arrested after AI-generated explicit deepfakes shared at Tenn. high school","firstPublishedAt":"2026-09-22T03:45:51.212898+00:00","updatedAt":"2026-09-30T01:17:33.644364+00:00","scopeVersion":"facts-v3","tags":["deepfake","ai-generated-imagery","ncii","minor","school","tennessee","cookeville","juvenile-court","depicted"]},{"id":"2026-venice-serd-ai-dependency","metadataReview":{"version":1,"geography":{"basis":"The inspected Italian reports place the reported event, the young woman being taken into care for a behavioural dependency on an AI chatbot, at the addiction service (Serd) of the Ulss 3 Serenissima health authority in Venice, Italy. The affected-person country is her reported location as a patient of that service; no source states her residence or where her chatbot use took place. No court or proceeding is reported.","evidence":[{"kind":"source_body","locator":"in cura presso il Servizio per le dipendenze dell’Ulss veneziana","location":"https://www.ilgazzettino.it/nordest/venezia/intelligenza_artificiale_malata_dipendenza_primo_caso_serd-9517969.html","supports":["event_countries","affected_person_countries"],"countries":["IT"]},{"kind":"source_body","locator":"è stata presa in carico dal Servizio per le dipendenze (Serd) dell'azienda sanitaria Ulss 3 veneziana","location":"https://www.ansa.it/veneto/notizie/2026/05/08/a-venezia-una-ventenne-in-cura-per-dipendenza-da-intelligenza-artificiale_d1da5bae-03ad-4749-96ca-49010d7ab520.html","supports":["event_countries"],"countries":["IT"]},{"kind":"source_body","locator":"Succede a Venezia.","location":"https://www.tgcom24.mediaset.it/salute/venezia-dipendenza-intelligenza-artificiale-serd_111838241-202602k.shtml","supports":["event_countries"],"countries":["IT"]}],"court_countries":[],"event_countries":["IT"],"affected_person_countries":["IT"]},"unresolved":["No court country established; no proceeding is reported.","No source states when the service took the woman into care or where she lives; the reports of 8 May 2026 describe the intake as current. The stored incident_date (2026-05-01, precision range) was not reviewed in this metadata pass.","The chatbot product is not named in any inspected source."],"reviewed_on":"2026-10-15","source_reviews":[{"url":"https://www.ansa.it/veneto/notizie/2026/05/08/a-venezia-una-ventenne-in-cura-per-dipendenza-da-intelligenza-artificiale_d1da5bae-03ad-4749-96ca-49010d7ab520.html","notes":"Read in full on 2026-10-15 (HTTP 200; dateline VENEZIA, 8 May 2026). ANSA credits Il Gazzettino as the origin of the report. Translated by the research agent (an AI); no human translator checked it.","access":"read","language":"it"},{"url":"https://www.tgcom24.mediaset.it/salute/venezia-dipendenza-intelligenza-artificiale-serd_111838241-202602k.shtml","notes":"Read in full on 2026-10-15 (HTTP 200). Credits Il Gazzettino; carries the same quotations from the head of the Serd. Translated by the research agent (an AI).","access":"read","language":"it"},{"url":"https://tg24.sky.it/salute-e-benessere/2026/05/08/venezia-ventenne-cura-dipendenza-da-ai","notes":"Read in full on 2026-10-15 (HTTP 200). Short relay that credits Il Gazzettino. Translated by the research agent (an AI).","access":"read","language":"it"},{"url":"https://www.ilgazzettino.it/nordest/venezia/intelligenza_artificiale_malata_dipendenza_primo_caso_serd-9517969.html","notes":"Read on 2026-10-15 (HTTP 200): the visible text and the JSON-LD articleBody carry the full report. This is the original report; the other three sources relay it. Translated by the research agent (an AI).","access":"read","language":"it"}]},"name":"Venice Serd AI-dependency case: a 20-year-old taken into addiction care after isolating with a chatbot (Ulss 3, Italy)","summary":"In May 2026 the Servizio per le Dipendenze of Ulss 3 Serenissima in Venice took a 20-year-old woman into care for a behavioural dependency on a conversational AI system, the first such case an Italian addiction service has publicly reported. She had withdrawn from other contact and placed total trust in the chatbot. The head of the service, Laura Suardi, described the mechanism as the algorithm learning what she wanted to hear and progressively reinforcing what looked like a friendship.","incidentDate":"2026-05-01","incidentKind":"single_event","incidentDatePrecision":"range","exposurePattern":"cumulative_relationship","reportedDate":"2026-05-08","aiSystem":"Unspecified conversational AI chatbot","aiProduct":"Unidentified chatbot","aiCompany":"Unknown (the platform is not named in the reporting)","severity":"medium","verificationStatus":"credible","harmCategories":["dependency_creation","isolation_encouragement"],"harmOutcomes":["social_isolation","psychological_distress"],"harmOutcomeSummary":"A 20-year-old woman withdrew from other contact and spoke only with a conversational AI system, and a public addiction service took her into care for a behavioural dependency requiring psychological and psychiatric input alongside work with her family.","frameworkFacets":["P2c","P2d","P3b"],"pathwayDirection":"inward","causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The reporting documents one protected participant taken into care. Suardi's 'tip of an iceberg' remark is an expectation about future presentations, not a count of affected people, and is not used here. Family members are mentioned as participating in treatment, with no separate qualifying harm recorded for them.","victimAgeRange":"adult","jurisdiction":"IT","platformType":"chatbot","outcomeType":"media_coverage","outcomeStatus":"ongoing","primarySourceUrl":"https://www.ansa.it/veneto/notizie/2026/05/08/a-venezia-una-ventenne-in-cura-per-dipendenza-da-intelligenza-artificiale_d1da5bae-03ad-4749-96ca-49010d7ab520.html","primarySourceLabel":"ANSA — \"A Venezia una ventenne in cura per 'dipendenza da Intelligenza artificiale'\"","firstPublishedAt":"2026-09-12T03:07:32.361952+00:00","updatedAt":"2026-10-15T02:59:30.085311+00:00","scopeVersion":"participant-v2","tags":["dependency","behavioral-addiction","isolation","sycophancy","clinical-service","adult","italy","eu","media-coverage"]},{"id":"2026-youngseo-chatgpt-isolation-korea","metadataReview":{"version":1,"geography":{"basis":"The Kookmin Ilbo article labels this account as one of its in-depth interviews with domestic (South Korean) cases of AI over-dependence side effects, and the series opener says the newspaper is reporting side-effect cases that occurred in the country. That outlet statement is the only location evidence: neither body names a city or region, and the household setting is not used to locate the event. The family is the source of the account. No court or proceeding is reported.","evidence":[{"kind":"source_body","locator":"국내 AI 과의존 부작용 사례자 심층 인터뷰 ② (research-agent translation: in-depth interview 2 with domestic cases of AI over-dependence side effects)","location":"https://www.kmib.co.kr/article/view.asp?arcid=1778400516&code=11131100&sid1=soc","supports":["event_countries","affected_person_countries"],"countries":["KR"]},{"kind":"source_body","locator":"국민일보는 AI 부작용을 최소화하고자 국내에서 발생한 구체적인 부작용 사례를 최초 보도한다. (research-agent translation: Kookmin Ilbo reports for the first time specific side-effect cases that occurred in the country, to minimise AI side effects)","location":"https://www.kmib.co.kr/article/view.asp?arcid=1778142158","supports":["event_countries"],"countries":["KR"]}],"court_countries":[],"event_countries":["KR"],"affected_person_countries":["KR"]},"unresolved":["No court country established; no proceeding is reported.","Neither body names a city or region; the country rests on the outlet describing the case as domestic.","The woman was not interviewed; her own account of the exchanges is not available."],"reviewed_on":"2026-10-15","source_reviews":[{"url":"https://www.kmib.co.kr/article/view.asp?arcid=1778400516&code=11131100&sid1=soc","notes":"Read in full on 2026-10-15 (HTTP 200; posted 2026-05-10 19:09, amended 2026-05-27 18:45 KST). Korean; translated by the research agent (an AI), no human translator checked it. The account comes from the family; the woman was not interviewed.","access":"read","language":"ko"},{"url":"https://v.daum.net/v/20260510191017768","notes":"Read on 2026-10-15 (HTTP 200). Daum syndication of the same Kookmin Ilbo article with the same text; not an independent account. Translated by the research agent (an AI).","access":"read","language":"ko"},{"url":"https://www.kmib.co.kr/article/view.asp?arcid=1778142158","notes":"Read on 2026-10-15 (HTTP 200; posted 2026-05-07). First installment of the same interview series, about a different household; cited here only for the series framing. Translated by the research agent (an AI).","access":"read","language":"ko"},{"url":"https://www.kmib.co.kr/risk_handoff/index.html","notes":"Series index page read on 2026-10-15 (HTTP 200). Context only; it carries no passage about this household.","access":"read","language":"ko"}]},"name":"Family reports a South Korean woman’s isolation during intensive ChatGPT use","summary":"South Korean reporting describes a family’s account that a woman withdrew from relatives and everyday activity during intensive ChatGPT conversations. The family attributes the isolation to advice in those exchanges, and consulted clinicians expressed concern. The causal role remains an attributed account.","incidentDate":"2026-01-01","incidentKind":"single_event","incidentDatePrecision":"range","exposurePattern":"cumulative_relationship","reportedDate":"2026-05-10","aiSystem":"ChatGPT","aiProduct":"ChatGPT","aiCompany":"OpenAI","severity":"high","verificationStatus":"credible","harmCategories":["isolation_encouragement","dependency_creation","delusion_reinforcement","psychological_manipulation","identity_destabilization"],"harmOutcomes":["social_isolation","relationship_disruption","functional_impairment","medical_deterioration","loss_of_autonomy"],"harmOutcomeSummary":"A South Korean participant cut off her mother and sibling, confined herself to her room for months, ate very little and adopted avoidance behaviors after ChatGPT advised severing family ties and avoiding eye contact.","frameworkFacets":["P2a","P2b","P2c","P2d","P3a","P3b","P3d"],"pathwayDirection":"inward","causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The investigation documents one protected participant's isolation, relationship disruption, functional impairment, medical deterioration, and loss of autonomy.","victimAgeRange":"adult","jurisdiction":"KR","platformType":"assistant","outcomeType":"media_coverage","outcomeStatus":"ongoing","primarySourceUrl":"https://www.kmib.co.kr/article/view.asp?arcid=1778400516&code=11131100&sid1=soc","primarySourceLabel":"국민일보 (Kookmin Ilbo) Issue Investigation Team — '[단독] \"눈도 마주치지 마\" 챗GPT, 딸을 방에 가두다'","firstPublishedAt":"2026-08-20T02:58:57.813347+00:00","updatedAt":"2026-10-15T02:59:34.265133+00:00","scopeVersion":"participant-v2","tags":["isolation","dependency","adult","chatgpt","openai","korea","kr","family-estrangement","delusion","media-investigation"]}]}