{"meta":{"exportedAt":"2026-10-23T07:22:42.587Z","formatVersion":2,"selection":{"q":"google","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"2025","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":5,"coverage":{"cases":5,"countries":2,"languages":2,"unknownLocation":3,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":1,"regulatory":0,"minors":0,"coreRelations":0,"contextualRelations":5,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2025-negrar-italy-google-ai-overview-reported-false-death-notice-orthopedics-chief","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"Interrogando il motore di ricerca il sistema ha infatti generato l’output secondo cui Zorzi sarebbe deceduto.","relation":"supports","source_id":"s1"},{"locator":"tramite la funzionalità dell’intelligenza artificiale di Google denominata “AI Overwiew”","relation":"supports","source_id":"s1"},{"locator":"Il professor Zorzi sta bene, continua a dirigere il reparto di Ortopedia","relation":"supports","source_id":"s1"},{"locator":"Interrogando il motore di ricerca il sistema ha generato l'output sbagliato.","relation":"supports","source_id":"s3"},{"locator":"Un luminare del ginocchio che però secondo l’intelligenza artificiale è passato a miglior vita.","relation":"supports","source_id":"s2"}],"assertion":"The hospital states that, when the search engine was queried, Google's AI Overview feature generated an output saying that surgeon Claudio Zorzi had died, and that Zorzi is alive and still directs the department and operates.","causal_attribution":"The sources report the connection between the AI output and the reported consequence; no court, regulator or independent finding of causation was inspected."},{"id":"c2","status":"reported","evidence":[{"locator":"scambiato per l’omonimo medico di famiglia","relation":"supports","source_id":"s1"},{"locator":"verosimilmente originato da un caso di omonimia","relation":"supports","source_id":"s1"},{"locator":"effettivamente deceduto era un medico di medicina generale","relation":"supports","source_id":"s2"}],"assertion":"The hospital and the press attribute the error to confusion with a homonymous general practitioner who died; Il Mattino states that a general practitioner of the same name did die.","causal_attribution":"The hospital says the error was 'verosimilmente' (probably) caused by a homonym. No source shows how the AI system produced the output."},{"id":"c3","status":"reported","evidence":[{"locator":"La notizia si era diffusa ad aprile scorso","relation":"supports","source_id":"s3"},{"locator":"risale allo scorso aprile","relation":"supports","source_id":"s2"},{"locator":"puntualmente viene riproposta in rete. È successo lo scorso settembre, succede anche adesso.","relation":"supports","source_id":"s2"}],"assertion":"Il Mattino and Adnkronos report that the false news of the surgeon's death first spread in April (2025, by their October 2025 publication dates) and, according to Il Mattino, kept reappearing online despite a denial, including in September.","causal_attribution":"Adnkronos ties the April false news to Google's AI Overview in its own text. The hospital note relayed by Sanità Informazione says only that the false news spread 'di recente', and Il Mattino dates the 'death' to April without saying which service showed it. No source dates an AI Overview output."},{"id":"c4","status":"reported","evidence":[{"locator":"Se la gente pensa che io sia morto, non mi cerca.","relation":"supports","source_id":"s2"},{"locator":"si era pure rivolto alla Polizia postale per far togliere l’annuncio che lo dava per morto","relation":"supports","source_id":"s2"},{"locator":"manifestamente erronea e gravemente lesiva dell’immagine e della reputazione dell’ospedale e del suo primario Claudio Zorzi","relation":"supports","source_id":"s1"}],"assertion":"Il Mattino quotes Zorzi as saying he is alive and uncomfortable because people who think he is dead do not look for him, and reports that he turned to the postal police to have the notice removed. The hospital describes the false content as seriously damaging to its image and to the reputation of the department head.","causal_attribution":"The statements are attributed to Zorzi and the hospital by Il Mattino, and the place and date of the quotes are not stated. No loss of patients is reported."},{"id":"c5","status":"reported","evidence":[{"locator":"ha dunque notificato, attraverso i suoi legali, un atto di diffida e messa in mora formale nei confronti di Google","relation":"supports","source_id":"s1"},{"locator":"L’ospedale si riserva inoltre ogni possibilità di agire in separata sede per ottenere risarcimento","relation":"supports","source_id":"s1"},{"locator":"a provvedere all’immediata e definitiva rettifica e cancellazione della falsa notizia del decesso del professor Zorzi da ogni servizio Google","relation":"supports","source_id":"s1"},{"locator":"formalmente intimato e diffidato Google a provvedere all'immediata e definitiva rettifica e cancellazione","relation":"supports","source_id":"s3"}],"assertion":"On or before 15 October 2025 the hospital, through its lawyers, served Google with a formal cease-and-desist and default notice demanding correction and deletion of the false death notice from all Google services including AI Overview, search results and cached pages, and reserved court action and a damages claim.","causal_attribution":"The hospital's own announcement of its own action, relayed by three outlets that share one chain; the notice itself was not inspected."},{"id":"c6","status":"reported","evidence":[{"locator":"in provincia di Verona","relation":"supports","source_id":"s4"},{"locator":"IRCCS Sacro Cuore-Don Calabria di Negrar (Verona)","relation":"supports","source_id":"s1"}],"assertion":"The hospital is located in Negrar, in the province of Verona.","causal_attribution":"Location statement only."}],"effects":[{"label":"Named surgeon reported as dead by a search-engine AI summary while alive and practising","claim_id":"c1","direction":"negative"},{"label":"Reported reputational harm and discomfort that people who think the surgeon is dead do not look for him","claim_id":"c4","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.sanitainformazione.it/lirccs-di-negrar-diffida-google-per-la-falsa-notizia-sulla-morte-del-primario-claudio-zorzi/","kind":"news_report","access":"read","language":"it","translation_note":"Italian original read directly by the reviewer (machine-assisted reading, no human translator).","independence_group":"irccs-negrar-note"},{"id":"s2","url":"https://www.ilmattino.it/primopiano/cronaca/claudio_zorzi_morto_ortopedia_falso_ospedale_diffida_google-9130583.html","kind":"news_report","access":"read","language":"it","translation_note":"Italian original read directly (machine-assisted reading, no human translator). The page is marked for premium subscribers; its saved text runs to the closing copyright line.","independence_group":"il-mattino-own-reporting-and-irccs-note"},{"id":"s3","url":"https://comunicazioneitaliana.it/news/53df45ea0d4a52772c315ac4521d4da6","kind":"news_report","access":"read","language":"it","translation_note":"Adnkronos wire text republished by a communications site. Italian original read directly (machine-assisted reading, no human translator).","independence_group":"irccs-negrar-note"},{"id":"s4","url":"https://www.salutextutti.it/fake-news-sulla-morte-del-primario-di-ortopedia-allirccs-di-negrar-scatta-la-diffida-a-google/","kind":"news_report","access":"read","language":"it","translation_note":"Italian original read directly (machine-assisted reading, no human translator). This rewrite adds statements that conflict with the other sources on dates and is used only for the location of the hospital.","independence_group":"irccs-negrar-note"}],"version":1,"ai_roles":["others_use"],"contexts":["health","work"],"unknowns":["The AI Overview output was not inspected and no screenshot is described in the sources. No source dates an AI Overview output: the sources date the false news to April (year not printed, read as 2025 from the October 2025 article dates), and Adnkronos alone ties the April news to AI Overview.","Whether the hospital's April-to-October timeline concerns the AI Overview or other web pages is not settled. Salutextutti says the news 'emerged on 15 October 2025' and 'in April 2025', which is inconsistent, so that outlet is used only for the hospital location.","No Google response, correction or removal is reported in the inspected sources.","Il Mattino says the hospital explained 'un mese fa' (about a month before 16 October 2025) that its surgeon was in good health, and that the hospital also published a post saying he was not dead. The date of the post is not stated.","Where and when Zorzi's quoted statements were made is not stated. The Il Mattino quote about patients may come from an earlier interview.","No loss of patients, income or other concrete consequence beyond the reported reputational damage and the police report is described.","Il Mattino is marked for premium subscribers. The saved text runs to the closing '© RIPRODUZIONE RISERVATA' line with no mid-word break and is treated as the whole article, although a paywall could hide text the page did not show."],"geography":{"basis":"Sanità Informazione and Salutextutti place the surgeon's hospital in Negrar, in the province of Verona. Where searchers entered the queries is not stated, so no event country is recorded and no country is inferred from the language or the outlets.","court_countries":[],"event_countries":[],"affected_person_countries":["IT"]},"publication":{"basis":"Four Italian reports read (Il Mattino is marked for premium subscribers; its saved text is complete to the closing copyright line). Three (Sanità Informazione, Adnkronos, Salutextutti) relay the hospital's note of 15 October 2025 and are one reporting chain. Il Mattino adds its own reporting with quotes from the surgeon and background on the homonym. The surgeon is named because his hospital named him in its own public note and post and because Il Mattino quotes him by name (for example: 'Sono vivo, sano e vegeto, perfettamente efficiente'). The AI Overview output was not inspected, so the account is reported, and the date is the month in which the press says the false news spread.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"The hospital's note, relayed by Sanità Informazione, Adnkronos and others, says the system generated the output that the surgeon had died. Il Mattino writes that 'according to the artificial intelligence' the surgeon had died. The AI Overview output was not inspected.","status":"reported"},"person_relations":["made_claim_about"]},"name":"Google AI Overview reportedly states that an orthopedic surgeon in Negrar is dead after a homonym's death","summary":"Italian outlets report that Google's AI Overview feature told searchers that Claudio Zorzi, head of orthopedics and traumatology at the IRCCS Sacro Cuore Don Calabria hospital in Negrar (Verona), had died. According to the hospital, the surgeon is alive and operating, and the error probably came from confusion with a general practitioner of the same name who died. The false news is reported to have circulated since April 2025 and to have recurred. Zorzi said he felt uncomfortable because people who think he is dead do not look for him, and he reported the notice to the postal police. On 15 October 2025 the hospital served Google, through its lawyers, with a formal cease-and-desist and default notice and reserved a damages claim. No Google response was found. The AI Overview output itself was not inspected.","incidentDate":"2025-04-01","incidentKind":"ongoing_experience","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2025-10-15","aiSystem":"AI Overviews (Google Search)","aiProduct":"Google AI Overviews","aiCompany":"Google","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["reputational_harm"],"harmOutcomeSummary":"The hospital describes the false death notice as seriously damaging to the image and reputation of the hospital and its department head. Zorzi says he is uncomfortable because people who think he is dead do not look for him, and he asked the postal police to have the notice removed (his statements as quoted by Il Mattino). No loss of patients or income is reported.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the surgeon named as dead. The hospital is an organisation and is not counted. The doctor who actually died and that doctor's family are not reported as harmed by the AI output and are not counted.","victimAgeRange":"adult","platformType":"other","primarySourceUrl":"https://www.sanitainformazione.it/lirccs-di-negrar-diffida-google-per-la-falsa-notizia-sulla-morte-del-primario-claudio-zorzi/","primarySourceLabel":"Sanità Informazione: L'IRCCS di Negrar diffida Google per la falsa notizia sulla morte del primario Claudio Zorzi","firstPublishedAt":"2026-09-29T14:02:31.994209+00:00","updatedAt":"2026-09-30T01:17:11.195309+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]},{"id":"2025-birmingham-maccabi-tel-aviv-away-fan-ban-police-report-false-match-attributed-to-copilot","caseFacts":{"claims":[{"id":"c1","status":"corroborated","evidence":[{"locator":"However, I am concerned about the accuracy of the written report that WMP gave the Chair of the SAG for the meeting on 24 October 2025.","relation":"supports","source_id":"s1"},{"locator":"It contained several inaccuracies","relation":"supports","source_id":"s1"},{"locator":"“The most recent match Maccabi Tel Aviv played in the UK was against West Ham United in the UEFA Europa Conference League group stage on 9th November 2023”","relation":"supports","source_id":"s1"},{"locator":"As has been widely reported, there was no such fixture.","relation":"supports","source_id":"s1"},{"locator":"the inclusion of a fictitious match between Maccabi Tel Aviv and West Ham in police intelligence","relation":"supports","source_id":"s2"},{"locator":"which had never taken place","relation":"supports","source_id":"s2"}],"assertion":"A written West Midlands Police report given to Birmingham City Council's Safety Advisory Group for its 24 October 2025 meeting stated that Maccabi Tel Aviv's most recent UK match was against West Ham United on 9 November 2023, and no such fixture existed. The Chief Constable later acknowledged that a fictitious match between the two clubs had been included in police intelligence.","causal_attribution":"The inspectorate review of the report and the Chief Constable's admission of the error (as relayed by the Guardian) are separate chains. The Guardian describes the fictitious match as included in police intelligence and does not name the 24 October report. The link to the report rests on the inspectorate letter. The letter is preliminary, and the inspectorate says its views may develop or change."},{"id":"c2","status":"reported","evidence":[{"locator":"This interviewee told us in clear terms that the erroneous statement was the result of a search the force carried out using Microsoft Copilot.","relation":"supports","source_id":"s1"},{"locator":"the force didn’t use artificial intelligence (AI) tools in the preparation of the SAG report","relation":"supports","source_id":"s1"},{"locator":"arose as a result of a use of Microsoft Copilot","relation":"supports","source_id":"s2"},{"locator":"had previously told MPs that the force did not use AI","relation":"supports","source_id":"s2"}],"assertion":"The erroneous West Ham statement is attributed by a West Midlands Police interviewee and by the Chief Constable to a Microsoft Copilot search. The Chief Constable had earlier told the inspectorate and MPs that the force did not use AI.","causal_attribution":"Both attributions come from West Midlands Police personnel, so they are one chain. The inspectorate did not inspect the Copilot query or output. The interviewee described the error as an AI hallucination."},{"id":"c3","status":"reported","evidence":[{"locator":"one individual doing one Google search","relation":"supports","source_id":"s2"},{"locator":"In an email to the home affairs select committee published on Wednesday","relation":"supports","source_id":"s2"},{"locator":"“profound apology” for the error","relation":"supports","source_id":"s2"}],"assertion":"The Chief Constable had told MPs the mistake was made by one individual doing one Google search, and in an email to the Home Affairs Committee published on 14 January 2026 apologised for giving incorrect evidence.","causal_attribution":"The Chief Constable's own account of the evidence given, relayed by the Guardian."},{"id":"c4","status":"corroborated","evidence":[{"locator":"the Chair of the SAG wrote to the Chief Operating Officer of Aston Villa FC, advising that the club should reduce to zero the ticket allocation to Maccabi Tel Aviv fans.","relation":"supports","source_id":"s1"},{"locator":"no away fans may attend the UEFA Europa League match with Maccabi Tel Aviv","relation":"supports","source_id":"s3"}],"assertion":"On 16 October 2025 the Safety Advisory Group advised Aston Villa to reduce to zero the ticket allocation for Maccabi Tel Aviv supporters, and the club confirmed that no away fans could attend the 6 November 2025 match.","causal_attribution":"The restriction is the Safety Advisory Group's advice. The inspectorate letter and the Aston Villa statement (relayed by Al Jazeera) are separate chains."},{"id":"c5","status":"reported","evidence":[{"locator":"The original decision to restrict to zero the ticket allocation for away fans was made during those oral briefings.","relation":"supports","source_id":"s1"},{"locator":"The force’s 16 October 2025 oral briefing didn’t repeat the inaccuracies of the 10 October 2025 letter","relation":"supports","source_id":"s1"},{"locator":"I am satisfied that the silver commander’s initial oral briefing to the SAG wasn’t materially inaccurate.","relation":"supports","source_id":"s1"},{"locator":"But those inaccuracies would of course have been in the gold and silver commanders’ minds when they decided to recommend the force’s preferred tactical option.","relation":"supports","source_id":"s1"},{"locator":"The Chair stated that the SAG would rely on that report as “a wholly fresh consideration of the issue”.","relation":"supports","source_id":"s1"}],"assertion":"The inspectorate states that the original decision to restrict away-fan tickets was made during the 7 and 16 October oral briefings. It says the 16 October briefing did not repeat the inaccuracies of the 10 October letter or introduce those of the 24 October report, and that the 7 October briefing was not materially inaccurate apart from one discrepancy. It adds that those inaccuracies \"would of course have been in the gold and silver commanders’ minds when they decided to recommend the force’s preferred tactical option\". The Chair of the Safety Advisory Group said the group would rely on the 24 October report as a wholly fresh consideration of the issue.","causal_attribution":"The inspectorate places the ban advice before the 24 October report. The sources inspected do not establish which inaccuracies reached the commanders before the 16 October advice, whether the Safety Advisory Group changed its advice on 24 October, or that the Copilot output caused the ban."},{"id":"c6","status":"reported","evidence":[{"locator":"confirmation bias, in relation to the anticipated behaviour of Maccabi Tel Aviv fans and the potential disorder their presence might cause, influenced both the content and strength of assessments WMP gave to the SAG.","relation":"supports","source_id":"s1"},{"locator":"I have found no evidence to support a view that antisemitism played any part in WMP stating that its preferred tactical option was to reduce to zero the ticket allocation to Maccabi Tel Aviv fans.","relation":"supports","source_id":"s1"}],"assertion":"The inspectorate concluded that confirmation bias about the behaviour of Maccabi Tel Aviv fans influenced the content and strength of the force's assessments to the group and found no evidence that antisemitism played a part in the force's preferred option.","causal_attribution":"The inspectorate's preliminary view. It says confirmation bias influenced the content and strength of the force's assessments and played a part in how the force reached its preferred option. Its finding on the Copilot attribution is limited to recording the interviewee's account."},{"id":"c7","status":"reported","evidence":[{"locator":"Maccabi Tel Aviv will decline any tickets offered to their fans for a Europa League away match at Aston Villa","relation":"supports","source_id":"s4"},{"locator":"we have taken the decision to decline any allocation offered on behalf of away fans","relation":"supports","source_id":"s4"}],"assertion":"Maccabi Tel Aviv announced it would decline any away ticket allocation for the match.","causal_attribution":"The club's own statement. It gave safety concerns as its reason."},{"id":"c8","status":"documented","evidence":[{"locator":"the inspection you commissioned on 31 October 2025","relation":"supports","source_id":"s1"},{"locator":"It does not constitute my final inspection report.","relation":"supports","source_id":"s1"}],"assertion":"The Home Secretary commissioned an inspection on 31 October 2025 of police contributions to safety advisory groups, and the inspectorate reported its preliminary views on the Aston Villa v Maccabi Tel Aviv fixture on 14 January 2026.","causal_attribution":"The letter documents its own date and status."}],"effects":[{"label":"Away supporters barred from a match after safety advisory group advice; the police report later given to the group contained a false fixture attributed to Microsoft Copilot","claim_id":"c4","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.gov.uk/government/publications/inspection-of-police-forces-contributions-to-safety-advisory-groups-west-midlands-police/inspection-of-police-forces-contributions-to-safety-advisory-groups-west-midlands-police-accessible","kind":"official_record","access":"read","language":"en","translation_note":"","independence_group":"hmicfrs-letter"},{"id":"s2","url":"https://www.theguardian.com/uk-news/2026/jan/14/west-midlands-police-chief-apologises-ai-error-maccabi-tel-aviv-ban","kind":"news","access":"read","language":"en","translation_note":"","independence_group":"wmp-chief-constable-account"},{"id":"s3","url":"https://www.aljazeera.com/amp/sports/2025/10/17/israeli-maccabi-tel-aviv-football-fans-barred-from-europa-league-game-in-uk","kind":"news","access":"read","language":"en","translation_note":"","independence_group":"aston-villa-statement"},{"id":"s4","url":"https://malaymail.com/news/sports/2025/10/21/israeli-football-club-refuses-europa-league-away-seats-after-uk-police-deem-match-high-risk/195351","kind":"news","access":"read","language":"en","translation_note":"","independence_group":"maccabi-club-statement"}],"version":1,"ai_roles":["institutional_use"],"contexts":["public_services","justice"],"unknowns":["The inspectorate letter says some inaccuracies in the 24 October report had appeared earlier in the 10 October 2025 letter from the gold commander and does not state whether the West Ham statement was one of them. It does not state when the Copilot search was done or what the report said happened at the claimed fixture. The incident date is the report date, not the search date. The West Ham item concerns the club's fixture history, and the report as a whole is described as imbalanced about the previous behaviour of Maccabi Tel Aviv fans.","Whether the Safety Advisory Group changed or confirmed its advice at the 24 October 2025 meeting is not stated in the inspected sources.","The Copilot query, its output and how the false fixture entered the report were not inspected. The inspectorate heard contradictory evidence from the Chief Constable and another interviewee.","How many supporters intended to attend, held tickets or were otherwise affected is not stated.","The inspectorate letter is preliminary and a final report was still to come. The final findings were not inspected.","Later events such as any resignation or watchdog referral appear only as related-article headlines on the Guardian page and are not cited."],"geography":{"basis":"The inspectorate publication applies to England and Wales and concerns Birmingham City Council's Safety Advisory Group and West Midlands Police. The supporters' countries of residence are not stated.","court_countries":[],"event_countries":["GB"],"affected_person_countries":[]},"publication":{"basis":"The inspectorate letter and the Guardian article were read in full, and the Aston Villa and club statements were read via Al Jazeera and Malay Mail. The AI attribution rests on West Midlands Police accounts. The letter dates the ban advice before the report and does not attribute the ban to the AI output, and the record says so.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"A West Midlands Police interviewee told the inspectorate the false fixture came from a Microsoft Copilot search, and the Chief Constable later said the same. Both accounts come from the force, and the Copilot query and output were not inspected.","status":"reported"},"person_relations":["made_claim_about"]},"name":"Birmingham: police report to a safety advisory group contained a fixture that never happened, attributed to Microsoft Copilot, during the Maccabi Tel Aviv away-fan restriction","summary":"On 24 October 2025 West Midlands Police gave Birmingham City Council's Safety Advisory Group a written report that cited a Maccabi Tel Aviv v West Ham match on 9 November 2023 that never took place. The group had advised on 16 October that Aston Villa give no tickets to Maccabi Tel Aviv supporters for the 6 November 2025 match. In January 2026 the Chief Constable said the error arose from use of Microsoft Copilot, after earlier telling MPs it came from a Google search. The inspectorate found the ban advice predated the report and said confirmation bias influenced the force's assessments to the group. The sources do not show the Copilot output caused the ban.","incidentDate":"2025-10-24","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"unknown","reportedDate":"2026-01-14","aiSystem":"Microsoft Copilot (reported by West Midlands Police personnel; query and output not inspected)","aiProduct":"Microsoft Copilot (reported)","aiCompany":"Microsoft","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"The inspectorate letter and Aston Villa's statement report that Maccabi Tel Aviv supporters were barred from attending the 6 November 2025 match. The sources read do not establish that the AI output caused the restriction.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":0,"affectedCountStatus":"unquantified","affectedCountEvidence":"The number of Maccabi Tel Aviv supporters who intended to travel or held ticket entitlements is not stated in the inspected sources, so numeric zero placeholders are used.","victimAgeRange":"unknown","platformType":"assistant","primarySourceUrl":"https://www.gov.uk/government/publications/inspection-of-police-forces-contributions-to-safety-advisory-groups-west-midlands-police/inspection-of-police-forces-contributions-to-safety-advisory-groups-west-midlands-police-accessible","primarySourceLabel":"HMICFRS letter to the Home Secretary (14 Jan 2026)","firstPublishedAt":"2026-09-29T13:29:14.45878+00:00","updatedAt":"2026-09-30T01:16:57.124795+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]},{"id":"2025-nova-scotia-google-ai-overview-musician-sex-offender-summary-concert-cancelled","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"They had read online, Mr. MacIsaac was told, that he had convictions related to internet luring and sexual assault.","relation":"supports","source_id":"s1"},{"locator":"That information is not true","relation":"supports","source_id":"s1"},{"locator":"the summary falsely asserted he had been convicted of a series of offences including sexual assault","relation":"supports","source_id":"s2"},{"locator":"returned a result that said he had been “convicted of sexual assault.”","relation":"supports","source_id":"s1"}],"assertion":"MacIsaac says a Google AI-generated search summary described him as having convictions for sexual offences including internet luring and sexual assault, and that this was untrue.","causal_attribution":"MacIsaac's account relayed by two outlets. The Globe adds that the only public record of a run-in with the law it found is a cannabis discharge. The summary was not inspected. The Globe reporter saw a Google result stating 'convicted of sexual assault' on a query that included the other man's town; that result was seen after the first amendments and may differ from what the First Nation read."},{"id":"c2","status":"reported","evidence":[{"locator":"its leadership had changed their mind","relation":"supports","source_id":"s1"},{"locator":"this situation was the result of mistaken identity caused by an AI error","relation":"supports","source_id":"s1"},{"locator":"had cancelled one of his concerts planned for Dec. 19","relation":"supports","source_id":"s2"},{"locator":"the cancellation was based on incorrect information","relation":"supports","source_id":"s2"},{"locator":"We deeply regret the harm this error caused to your reputation, your livelihood, and your sense of personal safety","relation":"supports","source_id":"s1"}],"assertion":"The Sipekne'katik First Nation cancelled MacIsaac's concert planned for 19 December 2025 after learning of the summary, then apologised in writing and said the cancellation was based on incorrect information.","causal_attribution":"The apology letter (seen by the Globe) and an online post (cited by Global News) are the First Nation's own statements. The First Nation did not respond to the Globe's requests for comment."},{"id":"c3","status":"reported","evidence":[{"locator":"blending MacIsaac’s biography with that of another man","relation":"supports","source_id":"s1"},{"locator":"the inaccurate claims were taken from online articles regarding a man in Atlantic Canada with the same last name","relation":"supports","source_id":"s2"}],"assertion":"The false information was the result of the AI summary blending MacIsaac's biography with that of another man in Atlantic Canada with the same last name.","causal_attribution":"The Globe states the blending in its own voice. Global News attributes the origin to MacIsaac."},{"id":"c4","status":"reported","evidence":[{"locator":"The fiddler says the ordeal left him worried for his safety","relation":"supports","source_id":"s1"},{"locator":"He’s also concerned about work he may have lost without realizing it","relation":"supports","source_id":"s1"},{"locator":"I feared for my own safety going on stage because of what I was labelled as.","relation":"supports","source_id":"s3"}],"assertion":"MacIsaac says the episode left him worried for his safety and concerned that other venues may have declined to book him without telling him.","causal_attribution":"MacIsaac's own account. Lost work beyond the one concert is his speculation."},{"id":"c5","status":"reported","evidence":[{"locator":"Google has amended search results for the musician","relation":"supports","source_id":"s1"},{"locator":"we use those examples to improve our systems, and may take action under our policies","relation":"supports","source_id":"s1"}],"assertion":"Google amended the search results for MacIsaac. A Google spokesperson said AI Overviews change frequently and that Google uses examples of misinterpreted content to improve its systems.","causal_attribution":"Globe reporting and a Google statement. The exact edits were not inspected."},{"id":"c6","status":"reported","evidence":[{"locator":"In a statement of claim filed in February with the Ontario Superior Court of Justice","relation":"supports","source_id":"s3"},{"locator":"None of the claims in the document has been tested in court.","relation":"supports","source_id":"s3"},{"locator":"claiming the online giant defamed him by falsely identifying him as a sex offender in an AI-generated summary","relation":"supports","source_id":"s3"},{"locator":"Google is also liable for injuries and losses arising from the AI overview's defective design","relation":"supports","source_id":"s3"},{"locator":"MacIsaac is seeking $1.5 million in damages from Google LLC.","relation":"supports","source_id":"s3"}],"assertion":"In February 2026 MacIsaac filed a statement of claim in the Ontario Superior Court of Justice alleging defamation and defective design and seeking damages of 1.5 million from Google LLC (US dollars in the Globe and Mail copy of the Canadian Press story, no currency stated in the CBC copy). Its claims have not been tested in court.","causal_attribution":"News paraphrase of the statement of claim (Canadian Press, relayed by CBC, the Globe and Billboard Canada). The claim itself was not inspected. The Globe copy of the wire story gives US dollars and the CBC copy gives no currency."}],"effects":[{"label":"Concert cancelled and reputational harm after a false AI-generated summary","claim_id":"c2","direction":"negative"},{"label":"Reported fear for personal safety and possible unnoticed lost work","claim_id":"c4","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.theglobeandmail.com/culture/article-ashley-macisaac-show-cancelled-google-ai-misinformation-music-fiddler/","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"globe-and-mail-dec-2025"},{"id":"s2","url":"https://globalnews.ca/news/11589560/ashley-macissac-ai-content-accusation/amp","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2025-12"},{"id":"s3","url":"https://www.cbc.ca/news/canada/nova-scotia/cape-breton-fiddler-ashley-macisaac-lawsuit-against-google-9.7187490","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2026-05-lawsuit"},{"id":"s4","url":"https://www.theglobeandmail.com/culture/music/article-ashley-macisaac-lawsuit-google-ai-error-sex-offender/","kind":"national_news","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2026-05-lawsuit"},{"id":"s5","url":"https://ca.billboard.com/business/legal/ashley-macisaac-google-lawsuit","kind":"trade_press","access":"read","language":"en","translation_note":"","independence_group":"canadian-press-2026-05-lawsuit"}],"version":1,"ai_roles":["institutional_use","others_use"],"contexts":["work","everyday_life"],"unknowns":["The AI Overview text the First Nation read was not preserved in the inspected sources (the Globe reporter saw a later result with a similar statement), and its content changed over time.","Exact date of the cancellation (the concert was planned for 19 December 2025).","Whether any other booking was lost (MacIsaac speculates, including about a concert in Mexico earlier in 2025).","Currency of the claimed damages (US dollars in one copy of the wire story, unstated in another).","The statement of claim was not read. Google's defence and the lawsuit outcome are unknown."],"geography":{"basis":"The concert was planned with the Sipekne'katik First Nation, described as north of Halifax (Nova Scotia is named by Billboard Canada). The statement of claim was filed in the Ontario Superior Court of Justice. The country of residence of the affected person is not stated, so it is left unknown.","court_countries":["CA"],"event_countries":["CA"],"affected_person_countries":[]},"publication":{"basis":"Named public figure who is the subject. Two December 2025 outlets and May 2026 lawsuit coverage report a concrete cancelled concert and reputational harm traced to a Google AI-generated summary. The First Nation's written apology and Google's response are reported. Lawsuit claims remain allegations.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"The Globe and Mail states the false description was the result of Google's AI-generated search summary blending MacIsaac's biography with that of another man. Google's spokesperson statement refers to AI Overviews generally and does not address this summary. The summary itself was not inspected and its content changed over time.","status":"reported"},"person_relations":["made_claim_about"]},"name":"Google AI Overview reportedly described fiddler Ashley MacIsaac as a convicted sex offender, and a concert was cancelled","summary":"In December 2025 Cape Breton fiddler Ashley MacIsaac said a First Nation north of Halifax cancelled his concert planned for 19 December after reading a Google AI-generated search summary that said he had convictions for sexual offences. He says the statements were false and came from online articles about another man in Atlantic Canada with the same last name. The First Nation apologised in writing and Google amended the search results. MacIsaac says he feared for his safety and worries about other lost work. In a statement of claim filed in February 2026 in the Ontario Superior Court of Justice he seeks damages of 1.5 million from Google (US dollars in the Globe and Mail copy of the Canadian Press story, no currency stated in the CBC copy). None of its claims has been tested in court, and the claim says Google did not admit responsibility.","incidentDate":"2025-12-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2025-12-23","aiSystem":"Google Search AI Overviews","aiProduct":"Google AI Overviews","aiCompany":"Google","severity":"medium","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["reputational_harm","professional_harm","psychological_distress"],"harmOutcomeSummary":"MacIsaac reports a cancelled concert, damage to his reputation and livelihood, fear for his safety and possible unnoticed lost bookings after the AI summary said he had convictions for sexual offences (his account, plus the First Nation's apology letter).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the musician, is reported harmed. The other man with the same last name is reported as the source of the mixed-up information and no harm to him is reported. The First Nation is not counted.","victimAgeRange":"adult","platformType":"other","primarySourceUrl":"https://www.theglobeandmail.com/culture/article-ashley-macisaac-show-cancelled-google-ai-misinformation-music-fiddler/","primarySourceLabel":"The Globe and Mail, 23 December 2025","firstPublishedAt":"2026-09-29T13:29:04.774728+00:00","updatedAt":"2026-09-30T01:17:12.421073+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]},{"id":"2025-lacey-insurance-discovery-relief-denied-ai-citations","caseFacts":{"claims":[{"id":"c1","status":"documented","evidence":[{"locator":"ECF 119 p. 8 para 20: 'I have struck, and decline to'; 'consider, any of the supplemental briefs'; 'I decline to award any of the discovery relief'; p. 7 para 17: 'The initial, undisclosed use of AI products to'; 'generate the first draft of the brief was flat-out wrong.'","relation":"supports","source_id":"s1"}],"assertion":"The special master struck the claimant's supplemental briefs and denied the discovery relief she sought because her lawyers filed briefs built on unverified AI-generated legal research.","causal_attribution":"The order itself connects the struck briefs and denial of relief to counsel's undisclosed AI use, failure to cite-check and re-submission of the defective brief (paras 17-20)."},{"id":"c2","status":"documented","evidence":[{"locator":"ECF 119 p. 2 para 5: 'approximately nine of the 27 legal'; 'citations in the ten-page brief were incorrect in some way. At least two of the'; 'authorities cited do not exist at all.'","relation":"supports","source_id":"s1"}],"assertion":"The order records that about nine of the 27 citations in the ten-page brief were incorrect and that at least two cited authorities do not exist.","causal_attribution":"The special master's own after-the-fact review, as recorded in the order."},{"id":"c3","status":"documented","evidence":[{"locator":"ECF 119 p. 10 para 24: 'clearly not at fault for the AI debacle'; 'She will not, however, be financially'; para 25: 'I decline to order any sanction'; conclusion: 'aggregate amount of $31,100.'","relation":"supports","source_id":"s1"}],"assertion":"The order makes the two firms jointly and severally pay $31,100 in aggregate, states the client was not at fault and will not be financially responsible for the awards, and declines any sanction against individual lawyers.","causal_attribution":"Allocation of financial responsibility is directly recorded in the order."},{"id":"c4","status":"reported","evidence":[{"locator":"ECF 119 appendix, declaration p. 46 para 3: 'generative AI capabilities found in CoCounsel and Westlaw Precision and'; p. 47 para 4: 'It is unclear to me whether'; 'research tools I utilized returned some erroneous information.'","relation":"supports","source_id":"s1"}],"assertion":"One lawyer's sworn declaration says the outline he circulated relied in part on generative AI features in CoCounsel, Westlaw Precision and Google Gemini, and that he cannot tell whether particular errors arose from his transcription or from a tool.","causal_attribution":"The declarant's own statement; the order does not determine which tool produced each error."},{"id":"c5","status":"reported","evidence":[{"locator":"ECF 119 appendix, joint response section II p. 76: 'None of the K&L Gates attorneys who worked on the subject brief used any'; order p. 3 para 7: 'the attorneys at K&L Gates didn’t'","relation":"supports","source_id":"s1"}],"assertion":"The second firm states that none of its lawyers who worked on the brief used or had access to AI tools or knew that AI had been used until the special master's inquiries.","causal_attribution":"The firm's own submission; the order records that the special master had no reason to doubt the sworn statements."}],"effects":[{"label":"Loss of requested discovery relief after the claimant's briefs were struck","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.lawnext.com/wp-content/uploads/2025/05/C.D.-Cal.-24-cv-05205-dckt-000119_000-filed-2025-05-06.pdf","kind":"court_order","access":"read","language":"en","translation_note":"English; read on 2026-10-09 from the retained PDF text of the 77-page filing: order pp. 2-10, appendix inventory p. 11, originating lawyer's declaration pp. 46-47 and the firms' joint response section II p. 76. PDF page 1 yielded no text. Not every appended exhibit was read.","independence_group":"lacey-ecf119"}],"version":1,"ai_roles":["others_use"],"contexts":["justice"],"unknowns":["Which tool, if any, produced each erroneous citation or quotation; the declarant says he cannot distinguish his transcription errors from tool output.","Whether the requested discovery relief would have been granted had the briefs been accurate.","The later course of the insurance action and where the AI-assisted drafting took place.","Paragraph 1 of the order (PDF page 1) was not inspected because the page yielded no extractable text."],"geography":{"basis":"The order was issued by a special master in the US District Court for the Central District of California. The record does not state where the AI-assisted drafting took place or where the claimant lives, so event and affected-person countries are left unknown.","court_countries":["US"],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"A filed court order directly establishes that the claimant's briefs were struck and her discovery relief denied because of AI-generated false citations in her lawyers' filings, with the monetary award placed on the firms. The tool identities are attributed to the declarant and kept as reported.","reviewed_on":"2026-10-09"},"ai_involvement":{"basis":"The filed order records that a lawyer used AI tools to generate the research outline for the claimant's brief and that the resulting brief contained false citations and quotations (about nine of 27 wrong, at least two non-existent). The special master read those authorities, found they did not exist, and on that basis struck the briefs and denied the discovery relief, writing that the use of AI affirmatively misled him. The declarant names CoCounsel, Westlaw Precision and Google Gemini but cannot say which tool produced each error, so the per-tool contribution is unestablished.","status":"supported"},"person_relations":["informed_decision_about"]},"name":"Insurance claimant loses discovery relief after her lawyers file AI-generated false citations; special master's order sanctions the two firms $31,100","summary":"In an order dated 5 May 2025 and filed on 6 May in Lacey v. State Farm (C.D. Cal.), a special master struck the claimant's supplemental briefs and denied the discovery relief she sought after her lawyers filed briefs built on unverified AI-generated legal research: about nine of 27 citations were wrong and at least two cited authorities did not exist. One lawyer's sworn declaration says the outline he circulated relied on generative AI features in CoCounsel, Westlaw Precision and Google Gemini, and that he could not tell whether particular errors came from his transcription or from a tool; co-counsel at the second firm say they used no AI tools and did not know AI had been used. The order makes the two firms jointly pay $31,100, states the client was not at fault and will not bear the awards, and imposes no penalty on individual lawyers.","incidentDate":"2025-04-01","incidentEndDate":"2025-05-05","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2025-05-06","aiSystem":"CoCounsel, Westlaw Precision and Google Gemini, named in one lawyer's sworn declaration as the generative AI tools used for the research outline; the order itself refers to 'various AI tools' and does not establish which tool produced each error","aiProduct":"CoCounsel, Westlaw Precision and Gemini (reported)","severity":"medium","verificationStatus":"verified","harmCategories":[],"harmOutcomes":["legal_harm"],"harmOutcomeSummary":"The special master struck the claimant's supplemental briefs and denied the discovery relief she sought after her lawyers filed briefs built on unverified AI-generated citations; the $31,100 award falls on the firms, not on her.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"documented_minimum","affectedCountEvidence":"One claimant whose briefs were struck and whose discovery relief was denied (order paras 20 and 24). She did not use the AI tools herself, so participant users is 0. The lawyers and firms bear the monetary award but are not counted as harmed persons.","victimAgeRange":"unknown","jurisdiction":"US","platformType":"assistant","primarySourceUrl":"https://www.lawnext.com/wp-content/uploads/2025/05/C.D.-Cal.-24-cv-05205-dckt-000119_000-filed-2025-05-06.pdf","primarySourceLabel":"Lacey v. State Farm General Insurance Co., C.D. Cal. 2:24-cv-05205, ECF 119: special master's sanctions order dated 5 May 2025, filed 6 May 2025 (with appendix)","firstPublishedAt":"2026-09-29T10:29:01.113121+00:00","updatedAt":"2026-10-09T03:12:38.363121+00:00","scopeVersion":"facts-v3","tags":["historical-2025","ai-citations","court-sanction","legal-research","consequential-response"]},{"id":"2025-keene-v-google-ai-overview-defamation","caseFacts":{"claims":[{"id":"c1","status":"documented","evidence":[{"locator":"Opinion page 2 lists Overviews 1–4 separately: 1, 2 and 4 concern life without parole; 2 mentions murders of three women; 3 says he was convicted of drug trafficking. The analysis of Overview 3 and conclusion explain its substantial-truth dismissal.","relation":"supports","source_id":"s1"},{"locator":"Complaint excerpt: statements that he 'is serving a life sentence without parole for multiple convictions' and 'for the murders of 3 women'.","relation":"context","source_id":"s4"}],"assertion":"The court’s opinion recounts four challenged Google AI Overviews between approximately 24 May and 27 June 2025. The complaint alleges that Overviews 1, 2 and 4 falsely said Keene was serving life without parole, with Overview 2 adding murders of three women. Overview 3 instead said he had been convicted of drug trafficking; the court considered that statement substantially true.","causal_attribution":"Allegations of the complaint as recited by the court; accepted as true only for the motion to dismiss."},{"id":"c2","status":"documented","evidence":[{"locator":"Page 2: 'Keene complained to Google about the false statements on three occasions ... Google allegedly apologized ... and deemed the statements errors made by its Artificial Intelligence.' and 'AI Overviews 1 and 2 were seen by various family members, friends, and acquaintances.'","relation":"supports","source_id":"s1"},{"locator":"Complaint excerpt: 27 May 2025 complaint; Google 'privately apologized', attributing the statements to 'an unknown error made by their Artificial Intelligence Platform'.","relation":"context","source_id":"s4"}],"assertion":"The complaint alleges he notified Google on 27 May, 31 May and after 27 June 2025, that Google apologised each time and attributed the statements to errors by its AI, and that Overviews 1 and 2 were seen by family members, friends and acquaintances.","causal_attribution":"Allegations as recited by the court."},{"id":"c3","status":"documented","evidence":[{"locator":"Pages 1 and 12: 'that motion is granted in part and denied in part' ... 'the Court denies Google's motion to dismiss AI Overviews 1 and 2, and grants Google's motion to dismiss AI Overviews 3 and 4 without prejudice. Keene may file an amended complaint by October 13, 2026.'","relation":"supports","source_id":"s1"},{"locator":"Docket entry 29, 14 September 2026: 'Memorandum Opinion and Order AND Order on Motion to Dismiss'.","relation":"context","source_id":"s2"},{"locator":"Post quoting the opinion's actual-malice and disclaimer holdings.","relation":"supports","source_id":"s3"}],"assertion":"On 14 September 2026 Judge Thomas M. Durkin denied Google's motion to dismiss the defamation per se claim as to Overviews 1 and 2, holding that the plaintiff, a public figure, had plausibly pleaded actual malice through his three notifications, and dismissed the claims on Overviews 3 (substantially true) and 4 (publication not alleged) without prejudice, with leave to amend by 13 October 2026.","causal_attribution":"Court ruling on the pleadings; no finding of liability."},{"id":"c4","status":"documented","evidence":[{"locator":"Page 2: 'Keene filed his complaint ... on July 30, 2025, in the Circuit Court of Cook County. Google removed the suit to federal court on September 22, 2025.'","relation":"supports","source_id":"s1"},{"locator":"Docket header: filed 22 September 2025, No. 1:25-cv-11431.","relation":"supports","source_id":"s2"}],"assertion":"The suit was filed in the Circuit Court of Cook County on 30 July 2025 and removed by Google to federal court on 22 September 2025.","causal_attribution":"Procedural history from the court record."}],"effects":[{"label":"reputational_harm_from_false_ai_statements","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://storage.courtlistener.com/recap/gov.uscourts.ilnd.486629/gov.uscourts.ilnd.486629.29.0.pdf","kind":"court_opinion","access":"read","language":"en","translation_note":"Memorandum Opinion and Order, ECF No. 29, filed 14 September 2026; PDF read in full via CourtListener RECAP on 2026-09-15.","independence_group":"court-record"},{"id":"s2","url":"https://www.courtlistener.com/docket/71417738/keene-v-google-llc/","kind":"court_docket","access":"read","language":"en","translation_note":"Public docket page read on 2026-09-15.","independence_group":"court-record"},{"id":"s3","url":"https://reason.com/volokh/2026/09/14/federal-court-allows-libel-by-ai-claim-brought-by-protagonist-of-apple-tvs-black-bird-series-to-go-forward/","kind":"legal_commentary","access":"read","language":"en","translation_note":"Read on 2026-09-15; quotes the opinion.","independence_group":"court-record"},{"id":"s4","url":"https://reason.com/volokh/2025/09/23/from-prison-to-helping-the-fbi-to-an-apple-tv-miniseries-to-google-hallucinated-libel/","kind":"legal_commentary","access":"read","language":"en","translation_note":"Read on 2026-09-15; quotes the complaint at removal.","independence_group":"court-record"}],"version":1,"ai_roles":["institutional_use"],"contexts":["everyday_life","privacy","justice"],"unknowns":["The plaintiff's residence and the locations where the Overviews were generated or viewed are not stated in the inspected records.","No damages figure appears in the inspected records.","The complaint exhibits (screenshots of the Overviews) were not inspected.","The case continues; an amended complaint was due by 13 October 2026."],"geography":{"basis":"The AI Overviews were generated online in response to searches; where they were generated or viewed is not stated. The plaintiff's residence is not stated in the inspected records, and the charter does not infer a country from the court. Court: United States District Court for the Northern District of Illinois, after removal from the Circuit Court of Cook County.","court_countries":["US"],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published on the strength of the court's own opinion and docket, read in full, with legal commentary as context. The plaintiff is a public figure who sued under his own name; allegations are attributed to the complaint and the ruling is limited to the pleadings.","reviewed_on":"2026-09-15"},"ai_involvement":{"basis":"The statements at issue appeared in Google's AI Overviews, and the court's opinion recites the allegation that Google attributed them to errors by its artificial intelligence. The screenshots are exhibits to the complaint and were not inspected here; the court accepted the allegations as true for the motion to dismiss only.","status":"supported"},"person_relations":["made_claim_about"]},"name":"Keene v. Google: defamation claim over AI Overviews calling an author a convicted murderer survives dismissal","summary":"An author and television producer, the subject of the Apple TV series 'Black Bird', sued Google, alleging that AI Overviews shown for searches about him in May and June 2025 falsely said he was serving a life sentence without parole, in one version for the murders of three women. He says he notified Google three times and received apologies attributing the statements to its AI, yet similar statements kept appearing. On 14 September 2026 the Northern District of Illinois denied Google's motion to dismiss as to two of the four challenged Overviews and dismissed the other two without prejudice. This was a ruling on the pleadings, not a finding that the allegations were proven.","incidentDate":"2025-05-24","incidentEndDate":"2025-06-27","incidentKind":"bounded_series","incidentDatePrecision":"range","exposurePattern":"unknown","reportedDate":"2025-09-23","aiSystem":"Google AI Overviews","aiProduct":"Google AI Overviews","aiCompany":"Google LLC","severity":"medium","verificationStatus":"verified","harmCategories":[],"harmOutcomes":["reputational_harm"],"harmOutcomeSummary":"The plaintiff alleges that false AI-generated statements that he was a convicted murderer serving life without parole were shown to searchers, including family, friends and acquaintances, and continued after he notified Google.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One person is the subject of the alleged defamatory statements and the plaintiff (court opinion). Family and acquaintances who saw the statements are not counted as harmed.","victimAgeRange":"adult","outcomeType":"lawsuit_ongoing","outcomeStatus":"ongoing","primarySourceUrl":"https://storage.courtlistener.com/recap/gov.uscourts.ilnd.486629/gov.uscourts.ilnd.486629.29.0.pdf","primarySourceLabel":"Memorandum Opinion and Order, Keene v. Google LLC, No. 25 C 11431 (N.D. Ill. 14 September 2026), ECF No. 29, via CourtListener RECAP","firstPublishedAt":"2026-09-15T03:23:44.732123+00:00","updatedAt":"2026-09-30T01:17:07.683768+00:00","scopeVersion":"facts-v3","tags":["defamation","ai-overviews","google","hallucination","lawsuit","reputational-harm"]}]}