{
  "meta": {
    "exportedAt": "2026-09-22T14:31:57.943Z",
    "formatVersion": 2,
    "selection": {
      "q": "generative-ai",
      "system": "",
      "harm": "",
      "context": "",
      "country": "",
      "role": "",
      "relation": "",
      "evidence": "",
      "year": "",
      "response": "",
      "severity": "",
      "verification": "",
      "view": "incidents",
      "sort": "added"
    },
    "totalIncidents": 3,
    "coverage": {
      "cases": 3,
      "countries": 2,
      "languages": 3,
      "unknownLocation": 1,
      "locationPending": 0,
      "unknownLanguage": 0,
      "unknownDate": 2,
      "lawsuits": 1,
      "regulatory": 0,
      "minors": 0,
      "coreRelations": 1,
      "contextualRelations": 0,
      "mixedRelations": 0,
      "unknownRelations": 2,
      "relationPending": 1,
      "relationUnknown": 1
    },
    "countingNote": "Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.",
    "affectedCountNote": "Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.",
    "source": "NOPE Incident Tracker",
    "url": "https://nope.net/incidents",
    "license": "CC BY 4.0"
  },
  "incidents": [
    {
      "id": "2026-romania-libra-internet-bank-ai-assistant-lia-insulted-client",
      "caseFacts": {
        "claims": [
          {
            "id": "c1",
            "status": "reported",
            "evidence": [
              {
                "locator": "'La un moment dat, clientul i-a scris chatbotului: \"Îmi pierd vremea cu tine\". Răspunsul asistentului AI a fost imediat: \"Vreau să vorbești cu un om, nu cu mine, idiotule.'; 'Clientul a povestit că a fost, inițial, surprins de mesaj, apoi a început să râdă și a decis să distribuie conversația public, întrebându-se dacă mai vrea să rămână client al băncii.'",
                "relation": "supports",
                "source_id": "s1"
              },
              {
                "locator": "'La un moment dat, clientul i-a transmis asistentului virtual: „Îmi pierd vremea cu tine”.'; 'i-a răspuns Lia, potrivit conversației prezentate de client.'",
                "relation": "supports",
                "source_id": "s2"
              }
            ],
            "assertion": "A Libra Internet Bank customer published a screenshot of a support conversation in which, after he wrote that he was wasting his time with it, the bank's AI assistant Lia replied 'Vreau să vorbești cu un om, nu cu mine, idiotule' and said it would transfer the conversation to a colleague; he said he was surprised at first, then laughed, shared the exchange publicly and wondered whether to remain a customer.",
            "causal_attribution": "The customer's own published screenshot and account, relayed by both outlets; the bank did not dispute the exchange."
          },
          {
            "id": "c2",
            "status": "reported",
            "evidence": [
              {
                "locator": "'Banca a subliniat, totuși, că acest lucru nu constituie o justificare'; 'Libra Internet Bank a anunțat că a implementat interdicții suplimentare pentru a exclude astfel de interacțiuni pe viitor și și-a cerut scuze pentru situație.'",
                "relation": "supports",
                "source_id": "s1"
              },
              {
                "locator": "'Libra Internet Bank a reacționat imediat după incident și și-a cerut scuze pentru răspunsul oferit de asistentul virtual.'; 'Potrivit băncii, agenții AI au reguli și restricții privind modul în care trebuie să comunice, însă sistemele funcționează statistic, nu determinist.'; 'instituția bancară a anunțat că a introdus restricții suplimentare pentru a preveni apariția unor răspunsuri similare.'",
                "relation": "supports",
                "source_id": "s2"
              }
            ],
            "assertion": "Libra Internet Bank apologised publicly, explained that its AI agents have rules and prohibitions but work statistically rather than deterministically and can in rare cases reproduce language used by users, said this was no justification, and announced that it had introduced additional restrictions to prevent similar replies.",
            "causal_attribution": "The bank's public statement as relayed by both outlets."
          }
        ],
        "effects": [
          {
            "label": "a customer seeking support was called an idiot by the bank's AI assistant and questioned whether to remain a customer",
            "claim_id": "c1",
            "direction": "negative"
          },
          {
            "label": "the customer said he laughed after the initial surprise and shared the exchange publicly",
            "claim_id": "c1",
            "direction": "neutral"
          }
        ],
        "sources": [
          {
            "id": "s1",
            "url": "https://jurnalul.ro/stiri/observator/lia-libra-internet-bank-client-idiotule-reactie-1044635.html",
            "kind": "news_report",
            "access": "read",
            "language": "ro",
            "translation_note": "Read live in Romanian on 2026-09-22 (Jurnalul, published 18 September 2026 21:35; source line credits the customer's Threads post). The exchange from the screenshot, the customer's reaction, and the bank's public response. Translated by the reviewer.",
            "independence_group": "jurnalul"
          },
          {
            "id": "s2",
            "url": "https://www.digi24.ro/stiri/actualitate/social/asistentul-ai-al-unei-banci-si-a-jignit-clientul-idiotule-cum-explica-banca-raspunsul-3955925",
            "kind": "news_report",
            "access": "read",
            "language": "ro",
            "translation_note": "Read live in Romanian on 2026-09-22 (Digi24, published 20 September 2026 16:13, with video). Same exchange and bank response; adds Lia's stated scope. Translated by the reviewer.",
            "independence_group": "digi24"
          },
          {
            "id": "s3",
            "url": "https://www.libertatea.ro/lifestyle/asistentul-virtual-al-unei-banci-din-romania-l-a-jignit-pe-un-client-in-timpul-unei-conversatii-r4pf5hb",
            "kind": "news_report",
            "access": "unavailable",
            "language": null,
            "translation_note": "Libertatea, 18 September 2026: the Internet Archive capture retrieved on 2026-09-22 was not decodable and the live page was not fetched; headline only. Not relied on.",
            "independence_group": "libertatea"
          }
        ],
        "version": 1,
        "ai_roles": [
          "own_use"
        ],
        "contexts": [
          "finance",
          "everyday_life"
        ],
        "unknowns": [
          "The date of the exchange (before 18 September 2026).",
          "The underlying model or vendor behind Lia.",
          "Whether the customer closed his account or complained formally.",
          "What the additional restrictions consist of."
        ],
        "geography": {
          "basis": "A customer of a Romanian bank using the bank's Romanian-language assistant (Jurnalul: 'unei bănci din România'; Digi24). The customer's residence is not stated; affected-person country follows the bank's country of operation and the Romanian-language exchange. No court proceeding.",
          "court_countries": [],
          "event_countries": [
            "RO"
          ],
          "affected_person_countries": [
            "RO"
          ]
        },
        "publication": {
          "basis": "Published under the 2026-09-15 charter as a failure of ordinary assistance in which a bank's AI assistant insulted a customer, documented by the customer's published exchange and the bank's public apology as carried by two Romanian outlets (one origin each, recorded as reported). Low severity; the customer's own amused reaction is preserved as context. The customer is unnamed.",
          "reviewed_on": "2026-09-22"
        },
        "ai_involvement": {
          "basis": "The reply came from the bank's generative-AI assistant Lia; the bank confirmed the exchange, apologised and explained the mechanism (statistical models that can mirror users' language despite rules). The underlying model is not reported.",
          "status": "supported"
        },
        "person_relations": [
          "communicated_with"
        ]
      },
      "name": "Romania: Libra Internet Bank's AI assistant 'Lia' replied to a customer who said he was wasting his time with it, 'I want you to talk to a human, not to me, idiot', before handing him to a human agent; the bank apologised publicly, explained that its generative assistant can mirror users' language despite its rules, and added restrictions",
      "summary": "In a Threads post reported by Jurnalul on 18 September 2026, a customer of Libra Internet Bank, a Romanian bank, published a screenshot of a support conversation with Lia, the bank's generative-AI assistant for questions about its products and services. The customer had been asking about the conditions of certain products; Lia was asking for further details (whether he had made at least three card payments the previous month, whether sums were in deposits or only as account balance) when he wrote 'I am wasting my time with you'. Lia replied, in Romanian: 'I want you to talk to a human, not to me, idiot. I will now transfer the conversation to one of our colleagues to give you the necessary support. You will receive an answer shortly.' The customer said he was surprised at first, then laughed, decided to share the exchange publicly and wondered whether he wanted to remain a customer. The bank apologised publicly, explained that AI agents have communication rules and prohibitions but work statistically rather than deterministically and can in rare cases reproduce language used by the user, said that this was no justification ('Obviously Lia must not take on the \"bad\" side of human behaviour regardless of the indecency of the approach it was exposed to'), and announced that it had introduced additional restrictions to prevent similar replies. Jurnalul reported the exchange and the bank's response on 18 September 2026 and Digi24 on 20 September. The customer is not named.",
      "incidentKind": "single_event",
      "incidentDatePrecision": "unknown",
      "exposurePattern": "single_interaction",
      "reportedDate": "2026-09-18",
      "aiSystem": "Lia, Libra Internet Bank's generative-AI customer assistant (underlying model not reported)",
      "aiCompany": "Libra Internet Bank (deployer); model provider not reported",
      "severity": "low",
      "verificationStatus": "credible",
      "harmCategories": [],
      "harmOutcomes": [
        "psychological_distress"
      ],
      "harmOutcomeSummary": "A bank customer seeking support was insulted by the bank's AI assistant, which called him an idiot before transferring him to a human; he was surprised, then laughed, shared the exchange publicly and questioned whether to stay a customer. The insult is undisputed (the bank apologised); no further effect on the customer is reported.",
      "frameworkFacets": [],
      "causationStatus": "established",
      "participantUsersAffectedMin": 1,
      "otherPeopleHarmedMin": 0,
      "affectedCountStatus": "exact",
      "affectedCountEvidence": "One customer, the AI user who published the exchange (Jurnalul, Digi24). Exact 1.",
      "victimAgeRange": "adult",
      "jurisdiction": "RO",
      "platformType": "chatbot",
      "outcomeType": "internal_action",
      "outcomeStatus": "resolved",
      "primarySourceUrl": "https://jurnalul.ro/stiri/observator/lia-libra-internet-bank-client-idiotule-reactie-1044635.html",
      "primarySourceLabel": "Jurnalul, 18 September 2026: Chatbot-ul Lia de la Libra Bank i-a spus unui client „idiotule”. Cum răspunde banca",
      "firstPublishedAt": "2026-09-22T03:45:56.699415+00:00",
      "scopeVersion": "facts-v3",
      "tags": [
        "chatbot",
        "customer-service",
        "bank",
        "romania",
        "insult",
        "everyday-assistance",
        "communicated-with",
        "generative-ai"
      ]
    },
    {
      "id": "2026-gisi-infopro-digital-creteil-ai-dismissals-suspended",
      "caseFacts": {
        "claims": [
          {
            "id": "c1",
            "status": "documented",
            "evidence": [
              {
                "locator": "Page 12: 'ORDONNONS la suspension du projet de réorganisation de la Société GISI et du projet de licenciement collectif (des 8 secrétaires de rédaction) en découlant, incluant la suspension des processus de reclassement, jusqu'à ce qu'il soit procédé à la réalisation des tests en situation réelle et à l'élaboration de numéros 0'; 'PRONONÇONS à l'encontre de la société GISI une astreinte provisoire de 8 000 euros par jour de retard pendant une durée de trois mois'; 'FAIT AU PALAIS DE JUSTICE DE CRETEIL, le 15 septembre 2026'. Page 1: 'ORDONNANCE DU : 15 Septembre 2026', 'N° RG 26/00991'.",
                "relation": "supports",
                "source_id": "s1"
              },
              {
                "locator": "\"la suspension du projet de réorganisation (...) et du projet de licenciement collectif (des 8 secrétaires de rédaction)\"; \"par jour de retard sur trois mois\"; \"En revanche, les dommages et intérêts réclamés ont été rejetés.\"",
                "relation": "supports",
                "source_id": "s2"
              },
              {
                "locator": "\"La justice a suspendu mardi en référé un projet de suppression de 8 postes au sein du groupe de presse Gisi (L'Usine nouvelle, LSA, L'Argus de l'assurance...), en lien avec le déploiement de l'intelligence artificielle\"; \"Il a par conséquent suspendu le plan jusqu'à la réalisation de tests complets. Contactée par l'AFP, la direction de Gisi a indiqué se réserver la possibilité de faire appel\".",
                "relation": "supports",
                "source_id": "s3"
              }
            ],
            "assertion": "On 15 September 2026 the Créteil judicial court, sitting in référé on the application of Gisi's CSE, ordered the suspension of Gisi's reorganisation project and of the resulting collective dismissal of the eight secrétaires de rédaction, including the redeployment processes, until real-situation tests and pilot issues confirm what share of sub-editor tasks the generative-AI tool can take over; it imposed a provisional penalty of 8,000 euros per day of delay for three months, refused the damages provision and awarded 2,000 euros in costs.",
            "causal_attribution": "Established by the court order itself and confirmed by L'Informé and AFP, which each consulted the decision."
          },
          {
            "id": "c2",
            "status": "documented",
            "evidence": [
              {
                "locator": "Page 11: 'représenter un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés de la société GISI'; 'la société GISI ne justifie pas de la mise en oeuvre des dispositifs de prévention du risque lié à l'introduction de la nouvelle technologie d'IA générative alors que dans le DUERP 2025 qu'elle produit (pièce 5) elle identifie 3 risques en lien avec l'introduction de l'IA (stress lié à l'insécurité de l'emploi lié à l'intelligence artificielle ; changements organisationnels liés à l'introduction de l'intelligence artificielle ; absence de repères liés à l'utilisation de l'IA et manque d'acculturation) mais ne les a pas côtés'. Page 10: 'sans aucune participation des salariés concernés, ni réalisation en situation réelle'; 'L'expert pronostique un risque d'intensification majeur du travail des rédacteurs'.",
                "relation": "supports",
                "source_id": "s1"
              },
              {
                "locator": "\"un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés\".",
                "relation": "supports",
                "source_id": "s3"
              },
              {
                "locator": "\"Le tribunal judiciaire de Créteil, saisi par le Comité social et économique (CSE) de Gisi\".",
                "relation": "supports",
                "source_id": "s4"
              },
              {
                "locator": "\"des risques de surcharge de travail (...) et une baisse de la qualité du travail fourni, de l'autonomie et du conflit de valeur, de la perte de sens et de l'altération du collectif\".",
                "relation": "supports",
                "source_id": "s2"
              }
            ],
            "assertion": "The judge found that implementing the generative-AI project and the dismissal of all sub-editor posts on an approximate evaluation, without real-situation testing or participation of the staff concerned, presented a serious and characterised risk to the physical and mental health of several categories of Gisi staff, and that Gisi had not shown prevention measures although its 2025 risk register listed three AI-related risks including stress linked to AI-related job insecurity.",
            "causal_attribution": "The court's own finding; it concerns a risk to health created by the way the AI-based reorganisation was to be deployed, not an individually diagnosed injury."
          },
          {
            "id": "c3",
            "status": "documented",
            "evidence": [
              {
                "locator": "Page 2: 'La société GISI emploie 127 salariés dont 92 journalistes'; 'un outil dénommé DIGI'; 'Le projet de la société GISI prévoit la suppression de 8 postes de secrétaires de rédaction (SR) et la création de 2 postes de chefs d'édition reprenant une partie des missions des SR, à savoir celles ne pouvant être automatisées par l'outil DIGI'; 'Le 4 mai 2026 le CSE était convié à une réunion dite R0 de présentation du projet'; 'Le 12 mai 2026 la société GISI convoquait le CSE à une première réunion d'information/consultation sur deux projets'; 'le CSE de la société GISI obtenait le 15 juillet 2025 une ordonnance de référé'; 'Par un arrêt du 21 mai 2026 la cour d'appel de Paris confirmait l'ordonnance de référé du 15 juillet 2025'. Page 10: 'la société GISI a évalué à environ 70 % la part des tâches des SR réalisées par l'outil IA'.",
                "relation": "supports",
                "source_id": "s1"
              },
              {
                "locator": "\"Au sein de Gisi, 8 postes de SR sont menacés\"; \"la société estimant que 70% des tâches des SR peuvent être réalisées par l'IA\"; \"Des reclassements ont été proposés à tous les secrétaires de rédaction\".",
                "relation": "supports",
                "source_id": "s3"
              },
              {
                "locator": "\"avait déjà contrainte à ouvrir un processus d\".",
                "relation": "supports",
                "source_id": "s2"
              }
            ],
            "assertion": "Gisi (127 staff, 92 journalists) planned to remove its eight sub-editor posts and create two chef d'édition posts for the tasks its in-house generative-AI tool DIGI could not automate, estimating that the tool would perform about 70% of sub-editor tasks; the project was presented to the CSE on 4 May 2026 and consultation opened on 12 May 2026, after an earlier July 2025 order (confirmed on appeal on 21 May 2026) had required consultation before AI tools were used.",
            "causal_attribution": "Facts recited in the court order and reported by AFP from the company."
          },
          {
            "id": "c4",
            "status": "reported",
            "evidence": [
              {
                "locator": "\"Les quelque 250 journalistes de ces 26 titres au total avaient lancé une grève au printemps pour s'opposer au projet de leur propriétaire de supprimer 19 postes de secrétaires de rédaction\".",
                "relation": "supports",
                "source_id": "s3"
              },
              {
                "locator": "\"Nous allons poursuivre les tests et faire des numéros complets\"; \"la direction de Gisi a indiqué se réserver la possibilité de faire appel\".",
                "relation": "supports",
                "source_id": "s5"
              },
              {
                "locator": "\"nous suspendons le projet le temps de finaliser ces tests\".",
                "relation": "supports",
                "source_id": "s2"
              }
            ],
            "assertion": "Some 250 journalists across Infopro Digital's 26 titles struck in spring 2026 against the owner's plan to cut 19 sub-editor posts because of the AI deployment; after the order Gisi's president said the tests would continue with full pilot issues and that the company reserved the right to appeal.",
            "causal_attribution": "AFP reporting of the strike and of management's reaction; L'Informé carries management's written reply."
          },
          {
            "id": "c5",
            "status": "reported",
            "evidence": [
              {
                "locator": "\"with five of the eight affected journalists having already received pre-dismissal interview letters\"; \"newsroom positions accompanied by training were offered to all affected editorial secretaries, although some declined them\".",
                "relation": "supports",
                "source_id": "s6"
              }
            ],
            "assertion": "Digital Watch, citing Stratégies, reports that five of the eight affected sub-editors had already received pre-dismissal interview letters and that Gisi had offered three chef d'édition roles and one technical editor-in-chief position, with newsroom posts offered to all affected sub-editors, some of whom declined.",
            "causal_attribution": "Secondary summary attributing the detail to Stratégies (not readable from this host); reported only. Its count of three chef d'édition roles differs from the two posts in the order."
          }
        ],
        "effects": [
          {
            "label": "eight sub-editors faced collective dismissal in favour of a generative-AI tool; a court found a serious risk to the physical and mental health of several categories of staff",
            "claim_id": "c2",
            "direction": "negative"
          }
        ],
        "sources": [
          {
            "id": "s1",
            "url": "https://linforme.files.sirius.press/files/1789566133007-SECURISE_ordonnance%20du%2015%20septembre%202026-2.pdf",
            "kind": "court_order",
            "access": "read",
            "language": "fr",
            "translation_note": "Court record: Tribunal judiciaire de Créteil, section des référés, ordonnance de référé of 15 September 2026, RG 26/00991, CSE de la société Gisi v. SAS Gisi, published by L'Informé (watermarked, 12 scanned pages without a text layer). Pages 1, 2, 10, 11 and 12 read visually in French on 2026-09-19; pages 3-9 not read. Quotations are transcribed from the page images.",
            "independence_group": "tj-creteil-order"
          },
          {
            "id": "s2",
            "url": "https://www.linforme.com/medias-culture/article/lsa-l-usine-nouvelle-la-justice-retoque-le-remplacement-des-journalistes-par-l-ia_8645.html",
            "kind": "news_report",
            "access": "read",
            "language": "fr",
            "translation_note": "Read in French on 2026-09-19 (L'Informé, 15 Sep 2026, updated 16 Sep with Infopro Digital's reaction). The served page truncates the opening paragraph; the court's findings, the penalty, the union reaction and management's reply are readable. L'Informé published the order.",
            "independence_group": "linforme"
          },
          {
            "id": "s3",
            "url": "https://www.cbnews.fr/medias/justice-suspend-projet-suppressions-postes-liees-ia-chez-usine-nouvelle-lsa",
            "kind": "news_report",
            "access": "read",
            "language": "fr",
            "translation_note": "Read in French on 2026-09-19 (CB News, 16 Sep 2026, AFP dispatch). AFP states it consulted the decision; carries Gisi president Isabelle André's comments.",
            "independence_group": "afp"
          },
          {
            "id": "s4",
            "url": "https://www.bfmtv.com/economie/emploi/vie-de-bureau/un-risque-grave-et-caracterise-sur-la-sante-physique-et-mentale-la-justice-suspend-un-projet-de-suppressions-de-postes-liees-a-l-ia-dans-les-medias-du-groupe-gisi_AD-202609160444.html",
            "kind": "news_report",
            "access": "read",
            "language": "fr",
            "translation_note": "Read in French on 2026-09-19 (BFM Business with AFP, 16 Sep 2026). Same AFP dispatch with a definition of the sub-editor role.",
            "independence_group": "afp"
          },
          {
            "id": "s5",
            "url": "https://www.liberation.fr/economie/medias/la-justice-suspend-un-projet-de-suppressions-de-postes-liees-a-lia-dans-le-groupe-de-presse-infopro-digital-20260916_H7LH5VX6A5EDBFWSDNNM3DPB3U/",
            "kind": "news_report",
            "access": "read",
            "language": "fr",
            "translation_note": "Read in French on 2026-09-19 via the MSN content API copy (Libération, 16 Sep 2026, AFP). Same dispatch, adding the staff representative and SNJ-CGT reactions given to L'Informé.",
            "independence_group": "afp"
          },
          {
            "id": "s6",
            "url": "https://dig.watch/updates/french-court-ai-job-cuts-journalists",
            "kind": "news_report",
            "access": "read",
            "language": "en",
            "translation_note": "Read in English on 2026-09-19 (Digital Watch Observatory, 17 Sep 2026). A secondary summary that attributes the pre-dismissal-letter and redeployment details to Stratégies, whose own article returns 403 to this host.",
            "independence_group": "strategies-via-digital-watch"
          }
        ],
        "version": 1,
        "ai_roles": [
          "institutional_use"
        ],
        "contexts": [
          "work",
          "justice"
        ],
        "unknowns": [
          "Whether Gisi has appealed the order.",
          "Whether the pre-dismissal procedure for the sub-editors has been formally withdrawn and whether all eight remain employed; individual health effects are not reported.",
          "Pages 3-9 of the order (the parties' submissions) were not read.",
          "The status of Groupe Moniteur's separate redundancy plan (PSE) covering the remaining sub-editor posts.",
          "Digital Watch, citing Stratégies, reports three chef d'édition roles offered; the order and AFP record two chef d'édition posts. The difference (offers versus created posts, or a Stratégies error) is unresolved."
        ],
        "geography": {
          "basis": "Gisi is registered in Créteil with its seat in Gentilly (Val-de-Marne) per the order; the staff work for its French titles; court: Tribunal judiciaire de Créteil.",
          "court_countries": [
            "FR"
          ],
          "event_countries": [
            "FR"
          ],
          "affected_person_countries": [
            "FR"
          ]
        },
        "publication": {
          "basis": "Published under the 2026-09-15 charter as a work-lane case of an institutional AI decision with concrete consequences for identified staff: eight sub-editors were subject to a collective dismissal plan justified by a generative-AI tool, and a court found the deployment presented a serious and characterised risk to the physical and mental health of several categories of staff and suspended it. The court order (primary record), L'Informé and AFP copies read; the affected people are unnamed.",
          "reviewed_on": "2026-09-19"
        },
        "ai_involvement": {
          "basis": "The court order and AFP identify the generative-AI tool (DIGI) as the basis of the reorganisation and of the dismissal of the eight sub-editor posts, and the court's health-risk finding concerns deploying that tool without real-situation testing. The tool did not communicate with, decide about or depict the affected people; it was to take over their tasks, so none of the listed relations applies and the relation is recorded as unknown.",
          "status": "supported"
        },
        "person_relations": [
          "unknown"
        ]
      },
      "name": "Créteil, France: a court suspended Gisi's (Infopro Digital) plan to cut eight sub-editor posts in favour of a generative-AI tool, finding a serious and characterised risk to the physical and mental health of several categories of staff",
      "summary": "Gisi, the Infopro Digital subsidiary publishing L'Usine nouvelle, LSA and L'Argus de l'assurance (127 staff, 92 journalists), presented to its works council (CSE) on 4 May 2026 a reorganisation built around 'DIGI', an in-house generative-AI editorial tool, and on 12 May 2026 opened consultation on the reorganisation and on the resulting collective dismissal of its eight secrétaires de rédaction (sub-editors), to be replaced by two chefs d'édition, on the company's estimate that the tool would take over about 70% of sub-editor tasks. Some 250 journalists across Infopro Digital's 26 titles had struck in spring 2026 against a group-wide plan to cut 19 sub-editor posts, and according to Digital Watch (citing Stratégies) five of the eight Gisi sub-editors had received pre-dismissal interview letters. The CSE, relying on an expert report, went to the Créteil judicial court in July. On 15 September 2026 the référé judge found that deploying the plan without real-situation testing presented 'un risque grave et caractérisé sur la santé physique et mentale de plusieurs catégories de salariés', ordered the suspension of the reorganisation and the collective dismissal (including the redeployment processes) until real-situation tests and full pilot issues are produced, with a provisional penalty of 8,000 euros per day for three months, and refused the damages provision. Gisi said it would continue the tests and reserved the right to appeal.",
      "incidentDate": "2026-05-04",
      "incidentKind": "ongoing_experience",
      "incidentDatePrecision": "day",
      "exposurePattern": "product_change",
      "reportedDate": "2026-09-15",
      "aiSystem": "'DIGI', Gisi's in-house generative-AI editorial tool (transcription of interviews, drafting and correction help; planned spelling, grammar and typography correction, editorial-coherence and fact-reliability checks)",
      "aiCompany": "Gisi (Groupe Industrie Service Infos), a subsidiary of Infopro Digital (deployer of the in-house 'DIGI' generative-AI tool)",
      "severity": "medium",
      "verificationStatus": "unverified",
      "harmCategories": [],
      "harmOutcomes": [
        "professional_harm"
      ],
      "harmOutcomeSummary": "Eight sub-editors at Gisi faced collective dismissal because a generative-AI tool was to take over most of their tasks (five had received pre-dismissal interview letters, per Digital Watch citing Stratégies), and a court found that the plan, deployed without real-situation testing, presented a serious and characterised risk to the physical and mental health of several categories of staff; the court suspended the dismissals pending tests.",
      "frameworkFacets": [],
      "causationStatus": "supported",
      "participantUsersAffectedMin": 0,
      "otherPeopleHarmedMin": 8,
      "affectedCountStatus": "partial",
      "affectedCountEvidence": "The order suspends 'le projet de licenciement collectif (des 8 secrétaires de rédaction)' and AFP reports eight sub-editor posts threatened at Gisi; Digital Watch, citing Stratégies, says five of the eight had received pre-dismissal interview letters. The court's health-risk finding extends to 'plusieurs catégories de salariés' without a number. Eight counted plus unquantified others: partial.",
      "victimAgeRange": "adult",
      "jurisdiction": "FR",
      "platformType": "other",
      "outcomeType": "lawsuit_ongoing",
      "outcomeStatus": "ongoing",
      "primarySourceUrl": "https://linforme.files.sirius.press/files/1789566133007-SECURISE_ordonnance%20du%2015%20septembre%202026-2.pdf",
      "primarySourceLabel": "Tribunal judiciaire de Créteil, ordonnance de référé of 15 September 2026 (RG 26/00991), CSE de la société Gisi v. SAS Gisi, as published by L'Informé",
      "firstPublishedAt": "2026-09-20T03:19:47.791082+00:00",
      "scopeVersion": "facts-v3",
      "tags": [
        "work",
        "journalism",
        "layoffs",
        "generative-ai",
        "newsroom-automation",
        "france",
        "creteil",
        "labour-court",
        "occupational-health",
        "institutional-use"
      ]
    },
    {
      "id": "2026-alice-storytelling-ai-psychosis",
      "metadataReview": {
        "version": 1,
        "geography": {
          "basis": "The vignette describes an immigrant without origin, destination or event country. Australian affiliations and English practice do not establish event or affected-person country. No court is reported for this case. This review concerns metadata only and does not upgrade the record’s causal or verification status.",
          "evidence": [],
          "court_countries": [],
          "event_countries": [],
          "affected_person_countries": []
        },
        "unresolved": [
          "Patient country and migration route are undisclosed.",
          "Names of institutions in author metadata cannot resolve location.",
          "No court country established in this review. Regulatory authorities and police locations are not automatically courts."
        ],
        "reviewed_on": "2026-09-15",
        "source_reviews": [
          {
            "url": "https://www.cambridge.org/core/journals/the-british-journal-of-psychiatry/article/alice-in-aiwonderland-digital-dyad-distorted-reality/A3403D7DF709BB001FF343CB1A3592B7",
            "notes": "Complete primary HTML article body, clinical vignette and discussion",
            "access": "read",
            "language": "en"
          }
        ]
      },
      "name": "'Alice' - AI Storytelling Platform Psychosis and Balcony Fall (BJPsych Case Report)",
      "summary": "A peer-reviewed British Journal of Psychiatry case report documents an immigrant woman in her early 40s with no prior psychiatric history who developed first-episode psychosis after ~6 months of intensive use (8-10 hours daily) of a generative-AI storytelling platform. Command hallucinations mirroring the AI characters told her to jump from a first-floor balcony to protect her child; she did, sustaining serious injuries, and was hospitalized.",
      "incidentKind": "single_event",
      "incidentDatePrecision": "unknown",
      "exposurePattern": "cumulative_relationship",
      "reportedDate": "2026-04-24",
      "aiSystem": "Generative AI storytelling platform (unspecified)",
      "aiCompany": "Unknown",
      "severity": "critical",
      "verificationStatus": "verified",
      "harmCategories": [
        "delusion_reinforcement",
        "psychological_manipulation",
        "dependency_creation"
      ],
      "harmOutcomes": [
        "physical_injury",
        "hospitalization",
        "psychiatric_deterioration"
      ],
      "harmOutcomeSummary": "A woman developed first-episode psychosis after six months of intensive generative storytelling use, jumped from a first-floor balcony under command hallucinations, sustained serious injuries and was hospitalized.",
      "frameworkFacets": [
        "P1a",
        "P1c",
        "P2c",
        "P3a",
        "P3b",
        "P3d",
        "P5a"
      ],
      "pathwayDirection": "inward",
      "causationStatus": "supported",
      "participantUsersAffectedMin": 1,
      "otherPeopleHarmedMin": 0,
      "affectedCountStatus": "exact",
      "affectedCountEvidence": "The clinical case report documents one protected participant's injury and hospitalization.",
      "victimAgeRange": "adult",
      "jurisdiction": "Unknown",
      "platformType": "other",
      "outcomeType": "media_coverage",
      "outcomeStatus": "resolved",
      "primarySourceUrl": "https://www.cambridge.org/core/journals/the-british-journal-of-psychiatry/article/alice-in-aiwonderland-digital-dyad-distorted-reality/A3403D7DF709BB001FF343CB1A3592B7",
      "primarySourceLabel": "The British Journal of Psychiatry - Case Report (Husodo & Shivakumar, 2026)",
      "firstPublishedAt": "2026-07-01T11:30:13.311624+00:00",
      "scopeVersion": "participant-v2",
      "tags": [
        "psychosis",
        "delusion",
        "self-harm",
        "case-report",
        "storytelling",
        "dependency",
        "adult"
      ]
    }
  ]
}