{"meta":{"exportedAt":"2026-10-27T06:15:39.260Z","formatVersion":2,"selection":{"q":"dermatology","system":"","harm":"","context":"","country":"","role":"","relation":"core","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":1,"coverage":{"cases":1,"countries":0,"languages":1,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":1,"lawsuits":0,"regulatory":0,"minors":0,"coreRelations":1,"contextualRelations":0,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-influencer-says-chatgpt-recommended-pharmacy-cream-for-dermatitis-that-burned-face","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'en los últimos días ha estado lidiando con estrés y ansiedad, factores que le provocaron un fuerte brote de dermatitis' ... 'Me puse a buscar soluciones en ChatGPT y me dijo que había una cremita que me iba a ayudar a eliminar la dermatitis rápido.'","relation":"supports","source_id":"s1"},{"locator":"'ChatGPT le recomendó una crema que podía ayudarlo a eliminar la dermatitis.'","relation":"supports","source_id":"s2"}],"assertion":"The influencer says that, during a dermatitis flare-up brought on by stress and anxiety, they asked ChatGPT for solutions and it said a cream would help eliminate the dermatitis quickly.","causal_attribution":"The influencer's own account of ChatGPT's answer; no transcript."},{"id":"c2","status":"reported","evidence":[{"locator":"'Me fui a la farmacia, me la apliqué y se me quemó la cara.'","relation":"supports","source_id":"s1"},{"locator":"'Él hizo caso, la compró en una farmacia y se la aplicó.' ... 'manifestó al mostrar las manchas rojas en su frente, pómulos y hasta nariz'","relation":"supports","source_id":"s2"}],"assertion":"The influencer says they bought the cream at a pharmacy, applied it and their face burned; the video shows red marks on the forehead, cheekbones and nose.","causal_attribution":"The influencer's account linking the burn to the recommended cream; no medical attribution reported."},{"id":"c3","status":"reported","evidence":[{"locator":"'Usé una crema y después me di cuenta de que era peligrosa para mi rostro, así que la descarté'","relation":"supports","source_id":"s1"},{"locator":"'Narró que publicó el video para que sus fans aprendieran de su mala experiencia'","relation":"supports","source_id":"s2"}],"assertion":"The influencer says they later realised the cream was dangerous for the face and stopped using it, and posted the experience so others would consult health professionals.","causal_attribution":"The influencer's own statement."},{"id":"c4","status":"reported","evidence":[{"locator":"'ahora asegura que poco a poco comienza a ver una mejoría gracias al apoyo de profesionales y al tratamiento adecuado' ... 'este viernes acudió donde una dermatóloga que se ofreció ayudarlo con su problema' ... 'la compró en una farmacia y comenzó a usarla sin consultar a un médico'","relation":"supports","source_id":"s3"}],"assertion":"A day later the influencer reported slow improvement with professional help and appropriate treatment, and visited a dermatologist; the cream had been used without consulting a doctor.","causal_attribution":"Recovery as reported by the influencer and La Teja."},{"id":"c5","status":"reported","evidence":[{"locator":"'es completamente falso que vaya a emprender acciones legales contra la popular herramienta de inteligencia artificial'","relation":"supports","source_id":"s4"}],"assertion":"The influencer said it was completely false that they would take legal action against ChatGPT.","causal_attribution":"Later statement; no legal action."}],"effects":[{"label":"influencer says a ChatGPT-recommended cream burned their face (own account)","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.lateja.cr/teleguia/farandula/alex-badilla-sufre-una-horrible-experiencia-por/ACD6Z7LUP5DJZMSECEUYAA7HBQ/story/","kind":"news_report","access":"read","language":"es","translation_note":"Read in Spanish by the research agent (an AI) on 2026-10-27 and translated by the research agent (an AI) into English; no human translator or reviewer was involved. La Teja report quoting the influencer's Instagram video, read in full.","independence_group":"influencer-instagram-posts-via-grupo-nacion"},{"id":"s2","url":"https://www.nacion.com/viva/influencer-alex-badilla-sufrio-graves-quemaduras/TAVGFVIGARET7KUBEFRYMULYP4/story/","kind":"news_report","access":"read","language":"es","translation_note":"Read in Spanish by the research agent (an AI) on 2026-10-27 and translated by the research agent (an AI) into English; no human translator or reviewer was involved. La Nación report of the same video (same media group as La Teja), read in full.","independence_group":"influencer-instagram-posts-via-grupo-nacion"},{"id":"s3","url":"https://www.lateja.cr/farandula/asi-luce-el-rostro-de-alex-badilla-despues-de/RIBH5VMLU5C47GZRCI7SR3HZNU/story/","kind":"news_report","access":"read","language":"es","translation_note":"Read in Spanish by the research agent (an AI) on 2026-10-27 and translated by the research agent (an AI) into English; no human translator or reviewer was involved. La Teja follow-up quoting the influencer's later post, read in full.","independence_group":"influencer-instagram-posts-via-grupo-nacion"},{"id":"s4","url":"https://www.lateja.cr/teleguia/farandula/alex-badilla-demandara-a-chatgpt-el-creador-de/IXYXZ2ODENHM5C426FLFUN2BTA/story/","kind":"news_report","access":"read","language":"es","translation_note":"Read in Spanish by the research agent (an AI) on 2026-10-27 and translated by the research agent (an AI) into English; no human translator or reviewer was involved. La Teja follow-up quoting the influencer's Instagram stories, read in full.","independence_group":"influencer-instagram-posts-via-grupo-nacion"}],"version":1,"ai_roles":["own_use"],"contexts":["health","everyday_life"],"unknowns":["Which cream ChatGPT recommended and what its answer said exactly.","Whether a clinician attributed the skin reaction to the cream.","When the influencer asked ChatGPT and applied the cream; the first reports are dated 11 June 2026."],"geography":{"basis":"No inspected body states where the influencer lives, where the pharmacy was or where the cream was applied; the only Costa Rica mention in the cited pages is a link to another story. The outlets (La Teja and La Nación) are published in Costa Rica, but a publisher does not locate the event or the person, so no country is recorded.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published as a core case (communicated_with): an influencer says ChatGPT recommended a cream for dermatitis, which the influencer bought at a pharmacy and applied, and that it burned the influencer's face; the influencer later improved with a dermatologist's help. The account is the influencer's own, relayed by two outlets of one media group, with no transcript or medical attribution. No private name appears in the public record.","reviewed_on":"2026-10-27"},"ai_involvement":{"basis":"The influencer says, in an Instagram video quoted by La Teja and La Nación, that ChatGPT told them a cream would help clear the dermatitis quickly, that they bought it at a pharmacy and applied it, and that their face burned. The recommendation is the influencer's own account; no screenshot or transcript of the answer is described, and no clinician's attribution of the reaction is reported.","status":"reported"},"person_relations":["communicated_with"]},"name":"Influencer says ChatGPT recommended a pharmacy cream for dermatitis that burned the influencer's face","summary":"A content creator and singer said in an Instagram video in June 2026 that, during a flare-up of dermatitis brought on by stress and anxiety, they asked ChatGPT for a solution and it said a cream would help clear the dermatitis quickly. The influencer bought the cream at a pharmacy, applied it without consulting a doctor, and showed red, burned-looking skin on the forehead, cheekbones and nose, saying 'my face burned' and that they wanted to cry. The influencer said they had later realised the cream was dangerous for the face and stopped using it, and urged followers to consult health professionals. A day later the influencer reported slow improvement with professional help and a visit to a dermatologist, and later denied rumours of a lawsuit against ChatGPT. The cream, the exact ChatGPT answer and any medical assessment of the cause are not reported.","incidentKind":"single_event","incidentDatePrecision":"unknown","exposurePattern":"single_interaction","reportedDate":"2026-06-11","aiSystem":"ChatGPT, which the influencer says recommended a cream to clear dermatitis quickly; the conversation is not shown in the reporting","aiProduct":"ChatGPT (reported)","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["physical_injury","psychological_distress"],"harmOutcomeSummary":"An influencer says a cream ChatGPT recommended for dermatitis burned the influencer's face, causing red, peeling skin and distress; the influencer later reported improvement with a dermatologist's help. The account is the influencer's own.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the influencer, who used ChatGPT and applied the cream.","victimAgeRange":"adult","jurisdiction":"CR","platformType":"chatbot","outcomeType":"media_coverage","outcomeStatus":"resolved","primarySourceUrl":"https://www.lateja.cr/teleguia/farandula/alex-badilla-sufre-una-horrible-experiencia-por/ACD6Z7LUP5DJZMSECEUYAA7HBQ/story/","primarySourceLabel":"La Teja, 11 Jun 2026: influencer's bad experience after believing ChatGPT (Spanish)","firstPublishedAt":"2026-10-27T03:15:02.388089+00:00","updatedAt":"2026-10-27T03:15:02.388089+00:00","scopeVersion":"facts-v3","tags":["chatgpt","health-advice","dermatology","self-medication","first-person-video","communicated-with"]}]}