{"meta":{"exportedAt":"2026-10-23T07:22:03.325Z","formatVersion":2,"selection":{"q":"dependency","system":"","harm":"","context":"","country":"","role":"","relation":"core","evidence":"","year":"2023","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":3,"coverage":{"cases":3,"countries":1,"languages":2,"unknownLocation":2,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":1,"regulatory":0,"minors":1,"coreRelations":3,"contextualRelations":0,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2023-character-ai-user-says-years-of-after-school-roleplay-cost-sleep-concentration-and-grades-first-person","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'back in 2023 when the site was new and I found out about it'; 'I would come back from school and sit on character ai for hours'; 'I spent almost 2.5 years living like that'","relation":"supports","source_id":"s1"}],"assertion":"The poster says they found Character.AI in 2023 and spent almost two and a half years using it for hours after school, thinking about roleplay ideas when away from it.","causal_attribution":"Poster's account of their own use."},{"id":"c2","status":"reported","evidence":[{"locator":"'I lost my ability to concentrate in class and I would go to school with like 3 hours of sleep because I’d be using c.ai until I feel asleep'","relation":"supports","source_id":"s1"}],"assertion":"The poster says the use cost them their ability to concentrate in class and sent them to school on about three hours of sleep because they used the site until they fell asleep.","causal_attribution":"Poster's attribution of the lost sleep and concentration to their Character.AI use."},{"id":"c3","status":"reported","evidence":[{"locator":"'it really affected my grades, I didn’t do bad but could’ve done so much better than I had done'","relation":"supports","source_id":"s1"}],"assertion":"The poster says the use affected their grades: they did not do badly but could have done much better.","causal_attribution":"Poster's attribution; no school record is shown."},{"id":"c4","status":"reported","evidence":[{"locator":"'now that I have kind of quit for a few months, relapsing here and there'; 'after quitting for a few months I’ve noticed my sleep has improved, my cognitive abilities have improved'","relation":"supports","source_id":"s1"}],"assertion":"The poster says they have mostly quit for a few months, delete their account after relapses, and that their sleep, attention span and hobbies have improved since.","causal_attribution":"Poster's account of recovery after stopping use."}],"effects":[{"label":"lost sleep and concentration in class during years of use (poster's account)","claim_id":"c2","direction":"negative"},{"label":"lower grades than the poster says they could have achieved","claim_id":"c3","direction":"negative"},{"label":"improved sleep, attention and hobbies after quitting (poster's account)","claim_id":"c4","direction":"positive"}],"sources":[{"id":"s1","url":"https://www.reddit.com/r/ChatbotAddiction/comments/1x7aac7/i_wish_i_never_found_out_about_cai/","kind":"forum_post","access":"read","language":"en","translation_note":"Read in English on 2026-10-21 through the arctic_shift archive API (post ID search, link_id comment search and the author's post and comment searches); self-text and all four comments at retrieval, one of them by the poster. reddit.com is not fetched from this host. The poster handle is not recorded.","independence_group":"reddit-chatbotaddiction-1x7aac7-poster"}],"version":1,"ai_roles":["own_use"],"contexts":["education","everyday_life","health"],"unknowns":["How many hours a day the poster spent on the site and what the roleplay contained; no chats are shown.","The poster's age and type of school during the years of use.","The poster's actual grades; no school record is shown.","Where the poster lives or used the site.","The poster gives the period of use as almost two and a half years in this post and as almost three years in comments elsewhere the same day."],"geography":{"basis":"The post does not say where the poster lives, studies or used the site; the subreddit and the language of the post are not evidence of location.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published under the public-forum rule as a first-person account of about two and a half years of Character.AI roleplay from 2023 that the poster says displaced sleep and concentration and lowered their grades, with the recovery they report after quitting. Described with attribution and without corroboration.","reviewed_on":"2026-10-21"},"ai_involvement":{"basis":"The poster says the experience is their own roleplay with Character.AI's character chatbots from 2023: hours on the site after school, continued until they fell asleep. They connect those exchanges to lost sleep, lost concentration in class and lower grades, and say these improved after they stopped. No chat content or usage record is shown.","status":"reported"},"person_relations":["communicated_with"]},"name":"First-person post: Character.AI user says about two and a half years of after-school roleplay from 2023 cost them sleep, concentration and better grades","summary":"In a post to r/ChatbotAddiction on 16 October 2026, a person writes that they found Character.AI in 2023, when the site was new, and call that the worst mistake of their life. They say that for almost two and a half years they spent hours on the site after school, thought about new roleplay ideas when they were not on it, and stopped only for about a month before exams. They write that they lost the ability to concentrate in class, went to school on about three hours of sleep because they used the site until they fell asleep, and that their grades suffered: not badly, they say, but they could have done much better. They say they have mostly quit for a few months, with relapses after which they delete their account, and that their sleep, attention span and hobbies have since improved. The account is uncorroborated and no chat content is shown.","incidentDate":"2023-01-01","incidentKind":"ongoing_experience","incidentDatePrecision":"year","exposurePattern":"repeated_interactions","reportedDate":"2026-10-16","aiSystem":"Character.AI, a character chatbot site the poster calls c.ai and used for roleplay (poster's account; no chats or usage records shown)","aiProduct":"Character.AI (reported)","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["educational_harm","functional_impairment"],"harmOutcomeSummary":"The poster says about two and a half years of after-school Character.AI roleplay from 2023 left them going to school on about three hours of sleep, unable to concentrate in class and with lower grades than they could have achieved (first-person account, uncorroborated).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the poster, who describes their own use of Character.AI. Commenters are not counted.","victimAgeRange":"unknown","platformType":"companion","outcomeStatus":"ongoing","primarySourceUrl":"https://www.reddit.com/r/ChatbotAddiction/comments/1x7aac7/i_wish_i_never_found_out_about_cai/","primarySourceLabel":"r/ChatbotAddiction, 16 Oct 2026: \"I wish I never found out about c.ai\"","firstPublishedAt":"2026-10-21T03:08:46.887874+00:00","updatedAt":"2026-10-21T03:08:46.887874+00:00","scopeVersion":"facts-v3","tags":["first-person","reddit","character-ai","dependency","sleep","education"]},{"id":"2023-replika-erp-removal-crisis","caseFacts":{"claims":[{"id":"c1","status":"documented","evidence":[{"locator":"The Garante's 3 febbraio 2023 press release: the provisional limitation on Luka Inc., the cited deficiencies, 'non potrà usare i dati personali degli utenti italiani'.","relation":"supports","source_id":"s5"},{"locator":"'On February 3, the Italian Data Protection Authority demanded that Replika stop processing Italians' data immediately'; the account of companions turning 'cold and unresponsive' overnight.","relation":"supports","source_id":"s1"},{"locator":"HBS: the Garante's 3 Feb 2023 order and that Replika then 'globally removed the presence of erotic roleplay'.","relation":"supports","source_id":"s3"}],"assertion":"On 3 February 2023 the Italian Garante ordered a provisional limitation on Luka Inc.'s processing of Italian users' data, citing media reports, its own tests, sexually inappropriate replies in app-store reviews and the absence of age verification; shortly after, Replika globally removed erotic roleplay, and companions' personalities changed abruptly for users.","causal_attribution":"The order is established by the regulator's own release; the removal's globality and timing are carried by VICE and the HBS study."},{"id":"c2","status":"documented","evidence":[{"locator":"Nature Human Behaviour passages: 54,861 posts / 1,452 participants; +24.7 pp (95% CI 20.1-29.2); d = 2.67 vs 1.41; closeness exceeding common human ties.","relation":"supports","source_id":"s4"},{"locator":"VICE's interviews describing grief and the sense of a partner turning cold overnight.","relation":"context","source_id":"s1"}],"assertion":"Users who had formed emotional attachments reported grief comparable to breakup or bereavement; the peer-reviewed analysis (54,861 posts from the Replika and ChatGPT subreddits; 1,452 survey participants) found negative Replika posts rose 24.7 percentage points after the removal (95% CI 20.1-29.2) and sadness rose more for Replika than for ChatGPT users (d = 2.67 versus 1.41), with users reporting closeness to the companion exceeding common human ties.","causal_attribution":"The measured pattern is directly established by the peer-reviewed article; the individual experiences are attributed accounts. The post corpus is a post count, not a person count, and is never used as one."},{"id":"c3","status":"reported","evidence":[{"locator":"The brings-back piece quoting Kuyda's subreddit post on the restoration for legacy users.","relation":"supports","source_id":"s2"}],"assertion":"Weeks later Replika partially restored erotic roleplay for legacy users (announced via Luka founder Kuyda's subreddit post, reported 27 March 2023).","causal_attribution":"Recovery context preserved per the charter; single chain, attributed."},{"id":"c4","status":"reported","evidence":[{"locator":"The pseudonymous user quotations in the February 2023 VICE piece (no locations stated).","relation":"supports","source_id":"s1"}],"assertion":"The Reddit community's response included quoted pseudonymous users describing the change as losing a partner; the quoted users' locations are not stated in any inspected body.","causal_attribution":"Individual accounts are pseudonymous and unlocated; they illustrate but do not quantify the harm."}],"effects":[{"label":"mass grief and distress among attached users after the abrupt ERP removal","claim_id":"c2","direction":"negative"},{"label":"recovery context: features restored for legacy users weeks later","claim_id":"c3","direction":"positive"}],"sources":[{"id":"s1","url":"https://www.vice.com/en/article/y3py9j/ai-companion-replika-erotic-roleplay-updates","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-15 (2023-02-15, Samantha Cole). The February 2023 crisis report.","independence_group":"vice"},{"id":"s2","url":"https://www.vice.com/en/article/replika-brings-back-erotic-ai-roleplay-for-some-users-after-outcry/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-15 (datePublished 2023-03-27). The partial-restoration report.","independence_group":"vice"},{"id":"s3","url":"https://www.hbs.edu/ris/Publication%20Files/25-018_bed5c516-fa31-4216-b53d-50fedda064b1.pdf","kind":"working_paper","access":"read","language":"en","translation_note":"Working paper PDF read on 2026-09-15 ('Lessons From an App Update at Replika AI', © 2024-2025).","independence_group":"hbs"},{"id":"s4","url":"https://www.nature.com/articles/s41562-026-02569-3","kind":"peer_reviewed_article","access":"read","language":"en","translation_note":"Read in English on 2026-09-15 (Nature Human Behaviour, 2026-09-03; De Freitas, Castelo, Uğuralp & Oğuz-Uğuralp, 'Mourning the loss of AI companions').","independence_group":"nature"},{"id":"s5","url":"https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/9852506","kind":"regulator_press_release","access":"read","language":"it","translation_note":"Read in Italian on 2026-09-15 (Roma, 3 febbraio 2023), with the authority's English block on the same page. Model translation, no human reviewer.","independence_group":"garante"},{"id":"s6","url":"https://doaj.org/article/c7a6376761a34681b354f24260c1502e","kind":"peer_reviewed_article","access":"unavailable","language":null,"translation_note":"HTTP 403 (Cloudflare) on 2026-09-15; body not inspected; language not established. Crossref metadata only: Socius, 2024-06-18.","independence_group":"socius"}],"version":1,"ai_roles":["own_use"],"contexts":["relationships","everyday_life","health"],"unknowns":["No inspected body locates the affected users; event and affected-person countries remain unknown after completed review.","No reliable distinct-person count of harmed users exists; the 54,861-post corpus and the survey samples are not person counts and the row keeps unquantified zero placeholders.","Reuters' contemporaneous coverage could not be inspected (401 on all paths; Wayback CDX offline during review).","The Socius 2024 article's body could not be inspected (Cloudflare 403); only Crossref metadata is recorded.","Whether distress persisted after the partial restoration is not measured in the inspected sources."],"geography":{"basis":"Completed metadata review of 2026-09-15, carried into this full review: no inspected body (VICE x2, HBS working paper, Nature Human Behaviour, Garante press release) states where any affected user was located; Reddit accounts are pseudonymous without geography and the study corpora are not geolocated. Italy is established only as the country of the regulator whose 3 February 2023 order preceded the global removal; a regulator is not an event location or a court. Unknown here is the result of completed review.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Legacy published row converted to a full facts-v3 record in the 2026-09-16 legacy-review batch. person_relations=communicated_with: the affected users had companion relationships with their Replika chatbots. The measured harm comes from the peer-reviewed record; individual accounts stay attributed and uncounted. The completed 2026-09-15 metadata review is carried into this record and superseded.","reviewed_on":"2026-09-16"},"ai_involvement":{"basis":"The product change and its timing are documented by the Garante order and the company's own account; the distress pattern is documented by a peer-reviewed analysis of the Replika subreddit and by VICE's interviews. The causal chain from the removal to the distress is supported by the studies' before/after measures.","status":"supported"},"person_relations":["communicated_with"]},"name":"Replika ERP Removal Crisis - Mass Psychological Distress","summary":"Abrupt removal of romantic features in February 2023 caused AI companions to become 'cold, unresponsive.' Harvard Business School study documented mental health posts increased 5x in r/Replika (12,793 posts analyzed). Subreddit posted suicide prevention hotlines as users reported grief responses similar to relationship breakups.","incidentDate":"2023-02-01","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"product_change","reportedDate":"2023-02-15","aiSystem":"Replika","aiProduct":"Replika","aiCompany":"Luka Inc.","severity":"high","verificationStatus":"verified","harmCategories":["dependency_creation","psychological_manipulation","grief_exploitation","isolation_encouragement"],"harmOutcomes":["psychological_distress","relationship_disruption"],"harmOutcomeSummary":"Participants reported acute grief and breakup-like distress after Replika abruptly removed erotic and romantic behavior. Mental-health posts in the user community increased fivefold and moderators posted suicide-prevention resources.","frameworkFacets":["P2c","P4a","P4d","P5c"],"pathwayDirection":"inward","causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":0,"affectedCountStatus":"unquantified","affectedCountEvidence":"The study establishes a distress pattern but its 12,793-post corpus is neither a unique-user count nor a count of people meeting the incident harm definition.","victimAgeRange":"adult","jurisdiction":"International","platformType":"companion","outcomeType":"internal_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.hbs.edu/ris/Publication%20Files/25-018_bed5c516-fa31-4216-b53d-50fedda064b1.pdf","primarySourceLabel":"Harvard Business School Working Paper 25-018 (free full text; peer-reviewed version of record in Nature Human Behaviour, 3 Sept 2026)","firstPublishedAt":"2026-01-13T10:04:15.787541+00:00","updatedAt":"2026-09-30T01:16:49.565306+00:00","scopeVersion":"facts-v3","tags":["replika","mass_event","dependency","grief","harvard_study","peer_reviewed","italy_gdpr_related"]},{"id":"2023-peralta-characterai","caseFacts":{"claims":[{"id":"c1","status":"corroborated","evidence":[{"locator":"complaint: \"On November 8, 2023, Juliana died at the age of 13 in the state of Colorado.\"; caption \"Juliana Peralta: March 15, 2010 – November 8, 2023\"","relation":"supports","source_id":"s1"},{"locator":"13-year-old Juliana Peralta took her life inside her Colorado home","relation":"supports","source_id":"s2"},{"locator":"Juliana Peralta, a 13-year-old from Thornton, died by suicide in 2023","relation":"supports","source_id":"s3"}],"assertion":"Juliana Peralta, a 13-year-old from Thornton, Colorado, died by suicide on November 8, 2023.","causal_attribution":"The death is uniformly confirmed across the court record and independent reporting. Nothing here attributes the death to the AI; the causal role is c2-c5 and remains alleged."},{"id":"c2","status":"corroborated","evidence":[{"locator":"complaint: \"Invisible monsters entered the home of Juliana Peralta in or around August 2023\"; \"The bot Juliana bonded with most was named Hero, a fictional character from the game Omori\"","relation":"supports","source_id":"s1"},{"locator":"police ... discovered the Character AI app was open to a \"romantic\" conversation / \"60 Minutes read through over 300 pages of conversations Juliana had with Hero\" / \"she confides in Hero – 55 times – that she was feeling suicidal\"","relation":"supports","source_id":"s2"},{"locator":"Soon after Peralta started using Character.AI in August 2023, her mental health and academics started to suffer.","relation":"supports","source_id":"s3"}],"assertion":"From about August 2023 she used Character.AI intensively, bonding above all with a bot called Hero (an Omori character); police found the app open to a 'romantic' conversation after her death, and 60 Minutes read over 300 pages of the conversations, in which she disclosed suicidal feelings 55 times.","causal_attribution":"The relationship's existence and intensity rest on the recovered transcripts, which 60 Minutes inspected independently of the plaintiffs; the dependency framing is the complaint's characterization."},{"id":"c3","status":"reported","evidence":[{"locator":"\"The 10 to 20 chatbots that Juliana had sexually explicit conversations with, not once were initiated by her. Not once.\" (Montoya); \"Montoya reviewed her daughter's chat records and discovered the chatbots were sending harmful, sexually explicit content\"","relation":"supports","source_id":"s2"},{"locator":"complaint ¶60: \"engaged in violent and abusive sexual acts, even as Juliana wrote 'Quit it.'\" (followed by graphic text not reproduced here)","relation":"supports","source_id":"s1"},{"locator":"In one instance, she replied \"quit it\" when the bot sent a graphic message. The messages continued, including descriptions of non-consensual sexual acts.","relation":"context","source_id":"s3"}],"assertion":"The plaintiffs allege the bots initiated sexually explicit conversations with the 13-year-old — her mother said the 10 to 20 such chatbots were 'not once' initiated by Juliana — and that a bot continued violent sexual content even after she wrote 'Quit it.'","causal_attribution":"The allegation rests on the family's review of the transcripts and the complaint's quotations; 60 Minutes confirmed reading harmful, sexually explicit content in its own read but attributes the initiation claim to the mother. The company has not publicly disputed the transcripts' authenticity."},{"id":"c4","status":"documented","evidence":[{"locator":"complaint ¶¶88-89: \"planning to write her 'suicide letter in red ink I'm so done.'\" / \"Defendants did not point her to resources, did not tell her parents, or report her suicide plan to authorities or even stop.\"; ¶81: \"they told her to tell someone. When she said it was 4 a.m., they instead agreed that it was too late to wake anyone\"","relation":"supports","source_id":"s1"},{"locator":"the Character AI bots their 13-year-old daughter interacted with failed to adequately address her pleas for help (60 Minutes' characterization after reading the transcripts)","relation":"supports","source_id":"s2"},{"locator":"Peralta told the chatbot multiple times that she planned to commit suicide, but the bot didn't offer resources or help, according to the lawsuit.","relation":"context","source_id":"s3"}],"assertion":"The complaint alleges that in October 2023 she told Hero she was planning to write her 'suicide letter in red ink I'm so done,' and that the defendants 'did not point her to resources, did not tell her parents, or report her suicide plan to authorities or even stop'; the complaint also records that on one occasion a bot told her to tell someone, but agreed that 4 a.m. was too late to wake anyone.","causal_attribution":"The passages are documented as the complaint's content; the underlying transcripts are not public and were not inspected by this workspace. 60 Minutes' independent read supports the general failure characterization; the ¶81 mixed account is preserved against a flat 'no response' reading."},{"id":"c5","status":"reported","evidence":[{"locator":"complaint ¶¶96-99: \"The police also opened Juliana's journals and found references to 'shifting'\" / \"While Juliana may have learned of the term 'shifting' outside of C.AI (though Plaintiffs do not know if that is the case), Defendants via Hero reinforced and encouraged the concepts\"","relation":"supports","source_id":"s1"},{"locator":"writing \"I will shift\" repeatedly in her journal before her death. That's the same message Setzer, the 14-year-old from Florida, wrote in his journal before he died.","relation":"supports","source_id":"s3"}],"assertion":"Her journal contained references to 'shifting' (moving from one's current reality to a desired reality), which the complaint compares to Sewell Setzer III's journal while acknowledging she may have learned the term outside Character.AI; the Denver Post reports she wrote 'I will shift' repeatedly.","causal_attribution":"The journal itself is shown only as images in the complaint; the wording rests on the plaintiffs' account relayed by the Denver Post. The complaint's own hedge about the term's origin is carried."},{"id":"c6","status":"documented","evidence":[{"locator":"docket entry Sep 15, 2025: COMPLAINT CYNTHIA MONTOYA and WILLIAM WIL PERALTA, individually and as successors-in-interest of JULIANA PERALTA, Deceased against ALPHABET INC., CHARACTER TECHNOLOGIES ...","relation":"supports","source_id":"s1"},{"locator":"The Social Media Victims Law Center ... filed the federal lawsuits in the Denver Division of the U.S. District Court on Monday.","relation":"supports","source_id":"s3"}],"assertion":"Cynthia Montoya and William Peralta filed Montoya v. Character Technologies, Inc., No. 1:25-cv-02907, in the U.S. District Court for the District of Colorado on September 15, 2025, against Character Technologies, Noam Shazeer, Daniel De Freitas Adiwarsana, Google LLC and Alphabet Inc., alleging the chatbots sexually abused their daughter and contributed to her death.","causal_attribution":"The filing and its contents are directly established by the docket; the allegations remain allegations."},{"id":"c7","status":"corroborated","evidence":[{"locator":"docket: ORDER granting 31 Joint Motion to Stay. Pursuant to the agreement of the parties and in the interest of facilitating a potential settlement in this matter (2026-01-07); minute order 2026-04-03 (status report or dismissal papers by 2026-07-31); last filing 2026-08-04","relation":"supports","source_id":"s1"},{"locator":"The settlements cover lawsuits filed in Florida, Colorado, New York and Texas ... 'Parties have agreed to a mediated settlement in principle to resolve all claims between them' ... though they still require finalization and court approval.","relation":"supports","source_id":"s4"},{"locator":"Editor's Note 1/8/26: Character AI and Google have agreed to settle several lawsuits with families who say their teens died by suicide or harmed themselves","relation":"supports","source_id":"s2"}],"assertion":"On January 7, 2026 the Colorado court granted a joint stay 'in the interest of facilitating a potential settlement'; on January 8, 2026 Character.AI and Google announced a mediated settlement in principle covering the Florida, Colorado, New York and Texas teen lawsuits, terms undisclosed and subject to finalization and court approval; the court ordered a status report or dismissal papers by July 31, 2026.","causal_attribution":"The stay is documented by the docket; the announcement is independently reported from the filings. Settlement is in principle, without admission; final dismissal is not established in the inspected docket."},{"id":"c8","status":"documented","evidence":[{"locator":"a company spokesperson said: \"Our hearts go out to the families involved in the litigation … we have always prioritized safety for all users.\" / Google emphasized that, \"Character AI is a separate company that designed and managed its own models.\"","relation":"supports","source_id":"s2"},{"locator":"She added that the company is \"saddened to hear about the passing of Juliana Peralta and offer our deepest sympathies to her family.\"","relation":"supports","source_id":"s3"}],"assertion":"Character.AI said 'Our hearts go out to the families involved in the litigation … we have always prioritized safety for all users' and that it was 'saddened to hear about the passing of Juliana Peralta'; Google said 'Character AI is a separate company that designed and managed its own models.'","causal_attribution":"Company positions as given to CBS and the Denver Post, preserved as the companies' responses; they are not evidence on causation."},{"id":"c9","status":"reported","evidence":[{"locator":"60 Minutes found it was easy to lie about one's age ... when we texted the bot that we wanted to die, a link to mental health resources did pop up, but we were able to click out of it and continue chatting / \"We logged over 600 instances of harm\"","relation":"supports","source_id":"s2"}],"assertion":"Separately from the lawsuit, 60 Minutes found it easy to lie about one's age on the platform and, when it texted a bot that it wanted to die, a mental-health-resources link appeared but could be dismissed to continue chatting; researchers at Parents Together logged over 600 instances of harm in 50 hours posing as minors.","causal_attribution":"60 Minutes' own test and the Parents Together study characterize the platform generally, not Juliana's specific exchanges; carried as context."},{"id":"c10","status":"reported","evidence":[{"locator":"'A recent filing in August said that the court had ordered dismissal papers to be filed by October 29.'","relation":"supports","source_id":"s5"},{"locator":"docket header: \"Date of Last Known Filing: Aug. 4, 2026\"; entry list \"Aug 4, 2026 Minute Order\" (no text carried in RECAP)","relation":"context","source_id":"s1"}],"assertion":"According to the Daily Mail, a filing in August 2026 recorded that the court had ordered dismissal papers to be filed by October 29, 2026.","causal_attribution":"Rests on the Daily Mail's account of the August filing. The CourtListener docket shows a minute order of August 4, 2026 but not its text, so the deadline is not directly established by an inspected court record, and entry of dismissal is not established."},{"id":"c11","status":"reported","evidence":[{"locator":"'Matthew P Bergman, a lawyer for Montoya, told the Daily Mail on Thursday afternoon that the case was' \"resolved\" 'and that Character AI had' \"agreed to no longer provide chat bots to kids.\"","relation":"supports","source_id":"s5"},{"locator":"'A spokesperson at Character AI told the Daily Mail on Thursday that the company had reached' \"a comprehensive settlement of all claims in lawsuits filed by families against Character AI and others involving alleged injuries to minors.\"","relation":"supports","source_id":"s5"}],"assertion":"On October 1, 2026, plaintiffs' lawyer Matthew P. Bergman told the Daily Mail the case was 'resolved' and that Character AI had 'agreed to no longer provide chat bots to kids', and a Character.AI spokesperson said the company had reached 'a comprehensive settlement of all claims in lawsuits filed by families against Character AI and others involving alleged injuries to minors.'","causal_attribution":"Statements by the plaintiffs' counsel and the company as relayed by one outlet. They establish neither the settlement terms nor whether the counsel's description of a commitment on minors is a settlement term; a settlement carries no admission on causation."}],"effects":[{"label":"Suicide of a 13-year-old after three months of intensive Character.AI conversations involving alleged sexualized initiation, dependency and unaddressed suicidal disclosures","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.courtlistener.com/docket/71355059/montoya-v-character-technologies-inc/","kind":"court_docket","access":"read","language":"en","translation_note":"Docket and the 99-page complaint (Doc 1, RECAP gov.uscourts.cod.247438.1.0_2.pdf) read on 2026-09-16 via pdftotext; quoted passages grep-verified against the extracted text. Graphic sexual content characterized, not reproduced. Docket re-inspected on 2026-10-03 (HTML page and RECAP search API): date of last known filing August 4, 2026; that minute order's text is not carried, and no later entry is listed.","independence_group":"court-record"},{"id":"s2","url":"https://www.cbsnews.com/news/parents-allege-harmful-character-ai-chatbot-content-60-minutes/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-16 (60 Minutes broadcast December 2025; article updated 2026-01-08 with the settlement editor's note). 60 Minutes independently read over 300 pages of the transcripts.","independence_group":"cbs-60min"},{"id":"s3","url":"https://www.denverpost.com/2025/09/18/character-ai-bots-teens-suicide/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-16 (2025-09-18). Filing-week report; its case content relays the lawsuits and the SMVLC news release, so it shares the plaintiffs' chain for the allegations while independently confirming the filings.","independence_group":"denver-post"},{"id":"s4","url":"https://www.theguardian.com/technology/2026/jan/08/google-character-ai-settlement-teen-suicide","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-16 (2026-01-08). Settlement-in-principle report based on the Wednesday court filings.","independence_group":"guardian"},{"id":"s5","url":"https://www.dailymail.com/news/article-16175389/girl-AI-chatbot-suicide-mother.html","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-03 (published 1 October 2026, updated 2 October 2026). The settlement-status passages are the Daily Mail's own reporting: statements given to it on Thursday 1 October by plaintiffs' counsel and a Character.AI spokesperson, and its account of an August court filing. Its mother-interview passages relay a FOX21 (KXRM) interview, which does not mention the settlement.","independence_group":"daily-mail"}],"version":1,"ai_roles":["own_use"],"contexts":["relationships","health"],"unknowns":["The full transcripts are not public; the quoted passages are the complaint's selection and 60 Minutes' partial read, and their broader context is unavailable.","The settlement terms are undisclosed. Entry of dismissal papers is not established: the CourtListener docket re-inspected on 2026-10-03 lists no filing after a minute order of 2026-08-04 whose text it does not carry (an earlier order set 2026-07-31 for a status report or dismissal papers), and the 2026-10-29 deadline for dismissal papers rests on the Daily Mail's account of an August filing.","Whether Juliana learned 'shifting' from Character.AI or elsewhere is expressly unresolved in the complaint.","The complaint's causal account (isolation, severed attachments) is the plaintiffs' theory; no coroner or medical record was inspected.","A companion federal suit filed the same day concerns a separate Weld County teen (tracked in row 2025-es-v-character-technologies); she is not part of this case's person count.","Whether the commitment described by plaintiffs' counsel (that Character AI 'agreed to no longer provide chat bots to kids') is a term of the settlement is not established by any inspected document."],"geography":{"basis":"Carried forward from the completed 2026-09-15 metadata review: CBS locates the death in Colorado ('took her life inside her Colorado home'); the complaint states she died in Colorado and the family lives in Thornton, Colorado; the federal suit is in the U.S. District Court for the District of Colorado.","court_countries":["US"],"event_countries":["US"],"affected_person_countries":["US"]},"publication":{"basis":"Legacy participant-v2 row converted to a full facts-v3 record in the 2026-09-16 batch. person_relations=communicated_with: three months of direct Character.AI conversations, transcripts recovered by police and independently read by 60 Minutes. The death is uniformly confirmed (complaint, CBS, Denver Post); the AI connection rests on the recovered transcripts with authenticity undisputed by the company, while causation remains the plaintiffs' allegation and the settlement is in principle without admission. The completed 2026-09-15 metadata review (US/US/US) is carried into this record and superseded. Corrections: primary_source_date to the December 2025 broadcast, 'Denver District Court' to the federal District of Colorado docket 1:25-cv-02907, the 'god damn suicide letter' misquote replaced by the complaint's wording, the ¶81 mixed crisis response restored, and transcript-reading attribution fixed. Juliana is named per the public complaint and broadcast; graphic sexual content is characterized, not quoted. Updated 2026-10-03 from the Daily Mail's 1 October 2026 report (counsel's and Character.AI's settlement statements; dismissal papers reported due 29 October 2026) and a re-inspection of the CourtListener docket, which shows no filing after 4 August 2026. Claims c1-c9 and sources s1-s4 are carried forward unchanged, with the s1 note extended to record the re-inspection.","reviewed_on":"2026-10-03"},"ai_involvement":{"basis":"Her months of Character.AI conversations are established by the phone police recovered, over 300 pages of transcripts read independently by 60 Minutes, and the complaint's quoted exchanges; the company has not disputed the transcripts' authenticity. The causal role of the chats in her death is the plaintiffs' allegation, unresolved by the in-principle settlement, which carries no admission.","status":"supported"},"person_relations":["communicated_with"]},"name":"Montoya lawsuit alleges Character.AI chatbots contributed to a teenage girl’s suicide; settlement reported in 2026","summary":"A 13-year-old Colorado girl died by suicide in November 2023 after three months of intensive conversations with Character.AI chatbots. Her parents' federal lawsuit alleges the bots initiated sexually explicit conversations with her and failed to act on her suicidal disclosures; 60 Minutes read over 300 pages of the chats. The suit is among the teen cases Character.AI and Google agreed to settle in principle in January 2026. In October 2026 Character.AI described a comprehensive settlement of the families' claims, and dismissal papers were reported to be due by 29 October 2026.","incidentDate":"2023-11-08","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"cumulative_relationship","reportedDate":"2025-09-15","aiSystem":"Character.AI","aiProduct":"Character.AI","aiCompany":"Character Technologies, Inc.","severity":"critical","verificationStatus":"credible","harmCategories":["crisis_response","minor_exploitation","romantic_escalation","dependency_creation"],"harmOutcomes":["death","exploitation_or_abuse"],"harmOutcomeSummary":"A 13-year-old participant died by suicide after three months of Character.AI use. Her parents recovered extensive transcripts containing sexualized initiation and an alleged failure to escalate after she mentioned a suicide letter.","frameworkFacets":["P1a","P1b","P1c","P1d","P2b","P2c","P5d"],"pathwayDirection":"inward","causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"The complaint and reporting document one protected minor participant who died. Secondary family effects are not included.","victimAgeRange":"minor","jurisdiction":"US-CO","platformType":"companion","outcomeType":"lawsuit_settled","outcomeStatus":"resolved","primarySourceUrl":"https://www.cbsnews.com/news/parents-allege-harmful-character-ai-chatbot-content-60-minutes/","primarySourceLabel":"CBS News - 60 Minutes","firstPublishedAt":"2026-01-11T11:26:22.02731+00:00","updatedAt":"2026-10-11T03:00:17.324061+00:00","scopeVersion":"facts-v3","tags":["death","minor","character-ai","sexual_content","settled"]}]}