{"meta":{"exportedAt":"2026-10-12T09:11:29.237Z","formatVersion":2,"selection":{"q":"contractor","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":1,"languages":2,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":1,"minors":0,"coreRelations":0,"contextualRelations":2,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-japan-health-guidance-contractor-employee-uploaded-insured-members-health-data-to-unauthorised-ai-service","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'令和８年８月 20 日、委託先におけるデータ抽出業務において、委託先担当者が個人情報を含む'; 'データを、委託先が利用を許可していない AI サービスに入力等を行ったことが判明しました。'","relation":"supports","source_id":"s1"},{"locator":"'RIZAPの特定保健指導運営事務局で、従業員がデータ抽出業務を行う際、2024年度、2025年度、2026年度にRIZAPの特定保健指導を利用した210名分の個人情報を生成AIへ参照させたことが、当該従業員の自己申告で判明したとしています。'","relation":"supports","source_id":"s2"},{"locator":"'個人で利用している外部の生成AIサービスへ、要配慮個人情報を含む顧客情報を誤ってアップロードしていたという事象です。'","relation":"supports","source_id":"s3"}],"assertion":"RIZAP reported to its client insurers that it came to light on 20 August 2026 that, in data-extraction work, one of its staff had entered data containing members' personal information into an external generative AI service the company had not authorised.","causal_attribution":"All three accounts rest on RIZAP's own report of its employee's action, relayed by each insurer and by RIZAP's release; the transfer to the AI service is admitted by the company."},{"id":"c2","status":"reported","evidence":[{"locator":"'対象者は 726 名で、対象支部は 14 支部'; '疾患情報（高血圧症、糖尿病、脂質異常症のいずれかに該当する方）'","relation":"supports","source_id":"s1"}],"assertion":"The mutual aid association says 726 of its members across 14 branches are covered, and that the data included membership numbers, email addresses, names, dates of birth and sex, some addresses and phone numbers, the type of health guidance and disease information on high blood pressure, diabetes or dyslipidaemia.","causal_attribution":"The association's count of its own members, from its notice."},{"id":"c3","status":"reported","evidence":[{"locator":"'対象は2024年度、2025年度、2026年度にRIZAPの特定保健指導を利用した210名です。'; '当該従業員の自己申告で判明したとしています。'; '9月1日、OpenAIから「当該データはモデルの学習に利用されていない」との回答を得ています。'","relation":"supports","source_id":"s2"}],"assertion":"The IHI group health insurance society reported 210 of its members, said the matter was found through the employee's self-report, and said OpenAI answered on 1 September that the data had not been used for model training.","causal_attribution":"Relayed from the society's notice by a security news site; the notice itself was not read."},{"id":"c4","status":"reported","evidence":[{"locator":"'ビスに入力等を行ったデータについて、AI サービス提供事業者による閲覧・アクセスの有無に関し'","relation":"supports","source_id":"s1"},{"locator":"'一方、IHIグループ健康保険組合は、現時点で第三者への情報漏えい等の事実は確認されていないとする一方、OpenAIによる閲覧の有無については確認を継続しています。'","relation":"supports","source_id":"s2"},{"locator":"'当該生成AIサービスの運営事業者以外の第三者に閲覧された可能性と、生成AIの学習に利用された可能性はないことを確認したとしています。'","relation":"supports","source_id":"s3"}],"assertion":"The IHI society said no third-party leak had been confirmed, and both insurers said that whether the AI provider viewed or accessed the data was still being checked; RIZAP's release says it confirmed no possibility of viewing by third parties other than the operator and no training use.","causal_attribution":"Statements by the insurers and RIZAP about the limits of the exposure; not independently verified."},{"id":"c5","status":"reported","evidence":[{"locator":"'漏えいの可能性のある対象者に対しては、委託先から令和８年９月４日１０時に電子メールによりご'","relation":"supports","source_id":"s1"}],"assertion":"RIZAP notified affected members by email on 4 September 2026.","causal_attribution":"The association's statement of the notification."}],"effects":[{"label":"insured members' identifying details and disease information entered into an external generative AI service without their knowledge (insurers' notices)","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.chikyosai.or.jp/info/pdf/info_260904.pdf","kind":"official_record","access":"read","language":"ja","translation_note":"Read in Japanese on 2026-10-12; quoted passages were translated into English by the research agent (an AI), not by a human translator. Text extracted from the PDF with pdftotext; the notice relays what RIZAP reported to the association.","independence_group":"chikyosai-notice"},{"id":"s2","url":"https://rocket-boys.co.jp/security-measures-lab/ihi-rizap-openai-210-incident/","kind":"news_report","access":"read","language":"ja","translation_note":"Read in Japanese on 2026-10-12; quoted passages were translated into English by the research agent (an AI), not by a human translator. A security news site's report of the IHI group health insurance society's 2 September notice; the society's own page was not read.","independence_group":"ihi-kenpo-notice"},{"id":"s3","url":"https://monoist.itmedia.co.jp/mn/spv/2609/18/news007.html","kind":"news_report","access":"read","language":"ja","translation_note":"Read in Japanese on 2026-10-12; quoted passages were translated into English by the research agent (an AI), not by a human translator. A columnist's description of RIZAP group's release; the release page itself rendered no text to the fetcher and was not read directly. The page was decoded from Shift_JIS.","independence_group":"rizap-group-release"}],"version":1,"ai_roles":["others_use"],"contexts":["health","work","privacy"],"unknowns":["Whether 20 August 2026 is the date the data was entered or the date it was discovered.","The total number of people across all of RIZAP's client insurers, and whether the 726 and 210 counts overlap.","Which OpenAI product and account type the employee used; RIZAP's release does not name the service.","Whether the provider's staff viewed or accessed the data.","Whether the Personal Information Protection Commission has taken any action."],"geography":{"basis":"The affected members belong to Japanese insurers; the mutual aid association lists them by Japanese prefectural branches (Iwate, Akita, Osaka and others). The notices do not state where the employee did the data-extraction work, so no event country is recorded. No court is involved.","court_countries":[],"event_countries":[],"affected_person_countries":["JP"]},"publication":{"basis":"Published under the 2026-10-06 private-information ruling: two insurers' notices describe their contractor's employee actually entering members' identifying and disease information into an external generative AI service the contractor had not authorised, without the members' knowledge. The account rests on RIZAP's own admission as relayed by its clients and its release; the provider's answer on training and the open question of provider access are recorded.","reviewed_on":"2026-10-12"},"ai_involvement":{"basis":"The insurers' notices state that a contractor's staff member entered data containing members' personal information, including disease information, into an external generative AI service the contractor had not permitted, and that the data was deleted from the service afterwards; the provider was asked to delete stored copies. The privacy harm is that transfer of members' health-guidance data to an AI service without their knowledge. The notices record transmission and a provider answer that the data was not used for training; whether provider staff viewed it was unresolved, and no generated output about the members is reported.","status":"reported"},"person_relations":["received_personal_information"]},"name":"Health-guidance contractor says an employee entered insured members' names and disease information into an unauthorised external generative AI service","summary":"A local-government employees' mutual aid association said in a notice dated 4 September 2026 that RIZAP, the company it contracts for specific health guidance, had reported that on 20 August 2026 it emerged that a RIZAP staff member, during data-extraction work, had entered data containing personal information into an external generative AI service that RIZAP did not permit. The association says 726 of its members across 14 branches are covered and lists the data as membership numbers, email addresses, names, dates of birth, sex, some addresses and phone numbers, the type of health guidance and, for members with them, high blood pressure, diabetes or dyslipidaemia. The IHI group health insurance society reported 210 of its members in a 2 September notice that, according to a security news site, names OpenAI as the provider, says the matter came to light through the employee's own report, and says OpenAI answered on 1 September that the data had not been used for model training. RIZAP's own release, as described in an ITmedia column, says the information was uploaded by mistake to a generative AI service the employee used privately, and that the company confirmed no possibility of viewing by third parties other than the service operator or of use in training. Whether the provider's staff could view the data was still being checked when the insurers published.","incidentDate":"2026-08-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"single_interaction","reportedDate":"2026-09-02","aiSystem":"An external generative AI service that the contractor had not authorised for work; RIZAP's own release calls it an external generative AI service used privately by the employee, and the IHI group health insurance society's notice, as relayed by a security news site, names OpenAI as the provider","aiProduct":"Unidentified OpenAI generative AI service (reported)","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"According to notices from two client insurers, an employee of their health-guidance contractor RIZAP entered personal data on insured members, including names, birth dates, insurance numbers, contact details and, for some, high blood pressure, diabetes or dyslipidaemia, into an external generative AI service that the company had not authorised; one insurer counts 726 affected members and another 210.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":726,"affectedCountStatus":"partial","affectedCountEvidence":"One insurer's notice (a local-government employees' mutual aid association) states that 726 of its members were covered by the data entered into the AI service, across 14 branches; that is the counted minimum. A second client, the IHI group health insurance society, separately reported 210 of its members, as relayed by a security news site; these people are additional but the two lists are not shown to be disjoint, so they are left in the unquantified remainder. RIZAP's own release, as described in an ITmedia column, gives no total. The employee who entered the data is not counted.","victimAgeRange":"adult","jurisdiction":"JP","platformType":"other","outcomeStatus":"ongoing","primarySourceUrl":"https://www.chikyosai.or.jp/info/pdf/info_260904.pdf","primarySourceLabel":"Local-government employees' mutual aid association (Chikyosai), notice of 4 September 2026 on its contractor's AI-service data entry","firstPublishedAt":"2026-10-12T03:35:18.489537+00:00","updatedAt":"2026-10-12T03:35:18.489537+00:00","scopeVersion":"facts-v3","tags":["privacy","health-data","generative-ai","unauthorised-ai-use","contractor","insurance","japan","openai"]},{"id":"2025-nsw-resilient-homes-program-applicant-data-uploaded-to-chatgpt","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"Some personal information provided by people during the RHP applications process was uploaded by a former temporary employee of the RA to the AI platform, ChatGPT.","relation":"supports","source_id":"s1"},{"locator":"The data shared was contained in a Microsoft Excel spreadsheet with 10 columns and more than 12,000 rows of information.","relation":"supports","source_id":"s1"},{"locator":"The upload took place between 12 and 15 March 2025.","relation":"supports","source_id":"s1"},{"locator":"This incident occurred when a former temporary employee uploaded information from a Microsoft Excel spreadsheet to an unauthorised third-party AI platform, ChatGPT.","relation":"supports","source_id":"s1"},{"locator":"Between 12 and 15 March 2025, personal information was uploaded by a former contractor of the RA to the Artificial Intelligence platform ChatGPT.","relation":"supports","source_id":"s4"},{"locator":"\"Personal information was uploaded by a former contractor of the RA to the artificial intelligence platform ChatGPT,\" an RA spokesperson said.","relation":"supports","source_id":"s2"},{"locator":"The authority said in a breach notice that the upload “was not authorised”.","relation":"supports","source_id":"s3"}],"assertion":"Between 12 and 15 March 2025 a former temporary staff member (called a former contractor in the first notice) of the NSW Reconstruction Authority uploaded a Microsoft Excel spreadsheet of Northern Rivers Resilient Homes Program information (10 columns, more than 12,000 rows) to ChatGPT; the Authority says the upload was not authorised and was not a cyber-attack.","causal_attribution":"The Authority's own notices report the upload, its dates and its unauthorised status; the ABC and iTnews relay those notices. The uploader's role is a former temporary staff member on the current page and a former contractor in the first notice and the press."},{"id":"c2","status":"reported","evidence":[{"locator":"2031 people who provided information to the RA for the RHP had some of their data uploaded to ChatGPT.","relation":"supports","source_id":"s1"},{"locator":"Name and contact details","relation":"supports","source_id":"s1"},{"locator":"Residential/mailing address","relation":"supports","source_id":"s1"},{"locator":"Date of birth","relation":"supports","source_id":"s1"},{"locator":"Sensitive personal information","relation":"supports","source_id":"s1"},{"locator":"Sensitive health information","relation":"supports","source_id":"s1"},{"locator":"Limited financial commentary, but not banking or financial details","relation":"supports","source_id":"s1"},{"locator":"no driver's licence numbers, Medicare numbers, passport numbers, or Tax File Numbers were disclosed in the breach.","relation":"supports","source_id":"s1"},{"locator":"Up to 3000 individuals may be impacted by the breach.","relation":"supports","source_id":"s4"},{"locator":"The breach shared the names and addresses of program applicants, as well as email addresses, phone numbers, and other personal and health information.","relation":"supports","source_id":"s2"}],"assertion":"The Authority says external forensic analysis confirmed that 2031 people who provided information for the program had some of their data uploaded to ChatGPT, including name and contact details, residential or mailing address, date of birth, sensitive personal and health information and limited financial commentary, and that no driver licence, Medicare, passport or Tax File Numbers were disclosed; its first notice had estimated up to 3000 people.","causal_attribution":"The Authority's statements report the count and data categories from its forensic analysis; the ABC relays the first notice's categories."},{"id":"c3","status":"reported","evidence":[{"locator":"There is no evidence that any of the uploaded data is publicly available online or has been accessed by a third party at this stage.","relation":"supports","source_id":"s1"},{"locator":"We believe the risk of misuse is low","relation":"supports","source_id":"s1"},{"locator":"There is no evidence that any information has been made public, however this cannot be ruled out","relation":"supports","source_id":"s4"}],"assertion":"The Authority says there is no evidence that the uploaded data is publicly available online or has been accessed by a third party; its first notice said this could not be ruled out, and it assesses the risk of misuse as low.","causal_attribution":"The Authority's own assessment. Whether OpenAI retained, deleted or used the uploaded data is not addressed in the inspected sources."},{"id":"c4","status":"reported","evidence":[{"locator":"we are deeply sorry for the distress it may cause for those involved in the program.","relation":"supports","source_id":"s1"},{"locator":"I feel concerned — the information with the RA was deeply personal,","relation":"supports","source_id":"s2"}],"assertion":"The Authority apologised for the distress the breach may cause, and a program participant whose flooded home was bought back told the ABC the information held by the Authority was deeply personal and that they felt concerned.","causal_attribution":"The concern is one participant's stated reaction; the ABC does not say whether this person is among the 2031. No identity misuse or other realised loss is reported."},{"id":"c5","status":"reported","evidence":[{"locator":"We are working with Social Futures to reach out to people who have been impacted and ID Support NSW, a government identity and cyber security support service, to assist anyone whose data may have been compromised.","relation":"supports","source_id":"s1"},{"locator":"The NSW Reconstruction Authority will provide compensation for any reasonable out of pocket expenses if any compromised identity documents need to be replaced.","relation":"supports","source_id":"s4"}],"assertion":"The Authority contacted affected people with ID Support NSW and Social Futures to offer support, and said it would compensate reasonable out-of-pocket expenses if compromised identity documents needed replacing.","causal_attribution":"The Authority's statements about its response."},{"id":"c6","status":"reported","evidence":[{"locator":"We are working with Cyber Security NSW to monitor the internet and dark web to see if any of this information is accessible online. The NSW Privacy Commissioner has also been notified.","relation":"supports","source_id":"s1"},{"locator":"The RA has also implemented controls to block the upload of personal information into AI tools.","relation":"supports","source_id":"s1"},{"locator":"An independent review into the data breach has now been completed, identifying several areas for improvement in RA’s governance, training and data security practices.","relation":"supports","source_id":"s1"}],"assertion":"The Authority notified the NSW Privacy Commissioner, had Cyber Security NSW monitor the internet and dark web, implemented controls to block the upload of personal information into AI tools, and completed an independent review that identified areas for improvement in its governance, training and data security practices.","causal_attribution":"The Authority's own account of its response; the review report itself was not inspected."},{"id":"c7","status":"reported","evidence":[{"locator":"The AI-related data breach was disclosed on what is a public holiday Monday in NSW, although it actually occurred over six months ago, between March 12 and 15.","relation":"supports","source_id":"s3"},{"locator":"said she received a preliminary report about the breach in July, and the final report on Friday.","relation":"supports","source_id":"s2"},{"locator":"\"I would prefer [for the RA] to advise people sooner, and I'm also informed they couldn't identify everybody, but I need to see the report first,\" she said.","relation":"supports","source_id":"s2"}],"assertion":"The breach was disclosed publicly on 6 October 2025, more than six months after the upload; the NSW Minister for Recovery told the ABC she had received a preliminary report about the breach in July and would have preferred people to be advised sooner.","causal_attribution":"iTnews's own observation of the disclosure timing and the Minister's statement to the ABC; the Authority attributes the delay to the time needed to identify affected people."}],"effects":[{"label":"personal and sensitive information of 2031 Resilient Homes Program participants was uploaded to ChatGPT without authorisation","claim_id":"c2","direction":"negative"},{"label":"a program participant reports concern about the deeply personal information held; the Authority apologised for possible distress","claim_id":"c4","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.nsw.gov.au/departments-and-agencies/nsw-reconstruction-authority/resilient-homes-program-data-breach","kind":"official_statement","access":"read","language":"en","translation_note":"English original; full body read by curl on 2026-10-11 (page last updated 26 March 2026, with the 9 December 2025 update and FAQ on the same page).","independence_group":"nsw-ra-statement"},{"id":"s2","url":"https://www.abc.net.au/news/2025-10-06/data-breach-northern-rivers-resilient-homes-program-chatgpt/105855284","kind":"news_report","access":"read","language":"en","translation_note":"English original; full body read by curl on 2026-10-11. Relays the Authority statement; the participant and the Minister were interviewed separately within the same article.","independence_group":"nsw-ra-statement"},{"id":"s3","url":"https://www.itnews.com.au/news/nsw-gov-contractor-uploaded-excel-spreadsheet-of-flood-victims-data-to-chatgpt-620815","kind":"news_report","access":"read","language":"en","translation_note":"English original; full body read by curl on 2026-10-11. Relays the Authority breach notice; the disclosure-timing observation is the outlet's own.","independence_group":"nsw-ra-statement"},{"id":"s4","url":"https://www.nsw.gov.au/departments-and-agencies/nsw-reconstruction-authority/media-releases/northern-rivers-resilient-homes-program-data-breach","kind":"official_statement","access":"read","language":"en","translation_note":"English original; full body read by curl on 2026-10-11. Authority departmental release of the first notice, 6 October 2025.","independence_group":"nsw-ra-statement"}],"version":1,"ai_roles":["institutional_use"],"contexts":["privacy","public_services"],"unknowns":["Why the staff member uploaded the spreadsheet and what, if anything, was asked of ChatGPT; no ChatGPT output is described.","Whether OpenAI retained, deleted or used the uploaded data for training; the sources establish the upload to the service only.","Whether any participant suffered identity misuse or other realised loss; none is reported.","Whether the uploader was a temporary staff member or a contractor (the Authority uses both terms), and how many separate uploads occurred between 12 and 15 March 2025.","The findings of the independent review beyond the Authority's summary of it."],"geography":{"basis":"The data was held by the NSW Reconstruction Authority, a New South Wales government agency, and was uploaded by a former temporary staff member of that agency; the Authority describes the incident as a breach of its program data. The ABC describes the affected people as northern NSW residents of the Northern Rivers region. No court is involved.","court_countries":[],"event_countries":["AU"],"affected_person_countries":["AU"]},"publication":{"basis":"The Authority's notices, read in full on 2026-10-11, state that a staff member uploaded program participants' personal and sensitive information to ChatGPT without authorisation and that forensic analysis confirmed 2031 affected people. The disclosure of their information to a generative AI service without their knowledge is the recorded privacy harm. The upload rests on the Authority's own account, which the press relayed; no retention, training, public exposure or misuse is established. The uploader and affected people are not named.","reviewed_on":"2026-10-11"},"ai_involvement":{"basis":"The Authority states that a former temporary staff member uploaded a spreadsheet of program information to ChatGPT between 12 and 15 March 2025, that the upload was not authorised, and that forensic analysis confirmed 2031 people had some of their data uploaded. The reported transfer of their personal and sensitive information into the generative AI service is the AI connection to the privacy harm. This establishes the upload only. It does not establish retention by OpenAI, use for training, public exposure or a finding of illegality, and no ChatGPT output affecting participants is described.","status":"supported"},"person_relations":["received_personal_information"]},"name":"NSW Reconstruction Authority says a former temporary staff member uploaded 2031 Resilient Homes participants' personal data to ChatGPT without authorisation","summary":"The NSW Reconstruction Authority says that between 12 and 15 March 2025 a former temporary staff member (called a former contractor in its first notice) uploaded a Microsoft Excel spreadsheet of Northern Rivers Resilient Homes Program information, 10 columns and more than 12,000 rows, to ChatGPT, an AI platform the Authority had not authorised. The Authority disclosed the breach on 6 October 2025, estimating that up to 3000 people were affected, and later said external forensic analysis confirmed that 2031 people had some of their data uploaded, including names, contact details, addresses, dates of birth, sensitive personal and health information and limited financial commentary. It says no driver licence, Medicare, passport or Tax File Numbers were disclosed and that there is no evidence the data is publicly available or was accessed by a third party; whether OpenAI retained or used the data is not addressed. The Authority apologised, contacted affected people with ID Support NSW, offered to compensate the replacement of compromised identity documents and notified the NSW Privacy Commissioner. A program participant told the ABC the information was deeply personal and that they felt concerned. No misuse of the data is reported.","incidentDate":"2025-03-12","incidentEndDate":"2025-03-15","incidentKind":"bounded_series","incidentDatePrecision":"range","exposurePattern":"unknown","reportedDate":"2025-10-06","aiSystem":"ChatGPT (OpenAI), used through an unauthorised upload of program data by a person working for the NSW Reconstruction Authority","aiProduct":"ChatGPT","aiCompany":"OpenAI","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"The NSW Reconstruction Authority reports that personal and sensitive information of 2031 Resilient Homes Program participants was uploaded to ChatGPT without authorisation, a loss of privacy for those people; it reports no evidence of public exposure or third-party access, and no misuse is reported (the Authority's notices and press coverage relaying them).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":2031,"affectedCountStatus":"exact","affectedCountEvidence":"The Authority states that external forensic analysis confirmed 2031 people had some of their data uploaded to ChatGPT. The upload of their personal information to the AI service is itself the privacy harm recorded, so those 2031 people are counted as other people harmed. The first notice's estimate of up to 3000 is not used; the 12,000 rows are rows, not people. The participant quoted by the ABC is not separately counted because the ABC does not say whether that person is among the 2031. The uploader is not counted.","victimAgeRange":"unknown","jurisdiction":"AU-NSW","platformType":"chatbot","outcomeType":"investigation_opened","outcomeStatus":"resolved","primarySourceUrl":"https://www.nsw.gov.au/departments-and-agencies/nsw-reconstruction-authority/resilient-homes-program-data-breach","primarySourceLabel":"NSW Reconstruction Authority, updated 26 March 2026: Resilient Homes Program data breach","firstPublishedAt":"2026-09-29T12:41:19.196147+00:00","updatedAt":"2026-10-11T03:10:38.11789+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]}]}