{"meta":{"exportedAt":"2026-10-23T06:30:40.371Z","formatVersion":2,"selection":{"q":"character-ai","system":"","harm":"","context":"","country":"","role":"","relation":"","evidence":"","year":"2025","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":0,"languages":1,"unknownLocation":2,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":1,"regulatory":0,"minors":0,"coreRelations":2,"contextualRelations":0,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-character-ai-addiction-failed-subjects-relapse-during-depression-recovery-first-person","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'coming out of a Character Ai addiction that ruined my entire 2025, causing me to fail important subjects and several other things'","relation":"supports","source_id":"s1"}],"assertion":"The poster says they are coming out of a Character.AI addiction that ruined their entire 2025 and caused them to fail important subjects and several other things.","causal_attribution":"Poster's attribution of the failed subjects to the addiction; not independently established."},{"id":"c2","status":"reported","evidence":[{"locator":"'This year, I’ve started to get back on track little by little; there have been some relapses, but I’m making progress'","relation":"supports","source_id":"s1"}],"assertion":"The poster says that during 2026 they have started to get back on track little by little, with some relapses.","causal_attribution":"Poster's account."},{"id":"c3","status":"reported","evidence":[{"locator":"'I recently came out of a really bad depressive episode'; 'and create a new C.AI account'; 'I spent two and a half hours on it today'; 'for someone in recovery like me, it is) before finally deleting the account'; 'saying that I never want to do anything and that I spend all my time in bed'; 'that immediately made me want to stay in bed'","relation":"supports","source_id":"s1"}],"assertion":"The poster says that after a recent bad depressive episode, a parent's remark made them want to create a new Character.AI account, and that they spent two and a half hours on it that day before deleting the account.","causal_attribution":"Poster's account; the depressive episode is not attributed to Character.AI."},{"id":"c4","status":"reported","evidence":[{"locator":"'My therapist is going to talk to my parents about my depressive episode on Saturday'; 'exercising, studying for exams and retakes'","relation":"supports","source_id":"s1"}],"assertion":"The poster says they are exercising and studying for exams and retakes, and that their therapist will talk to their parents about the depressive episode on Saturday.","causal_attribution":"Poster's account."}],"effects":[{"label":"failed important subjects in 2025, which the poster attributes to a Character.AI addiction","claim_id":"c1","direction":"negative"},{"label":"relapse of two and a half hours on a new Character.AI account during recovery from a depressive episode","claim_id":"c3","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.reddit.com/r/depression/comments/1wvd74l/parents_reigniting_depression_who_would_have/","kind":"forum_post","access":"read","language":"en","translation_note":"Read in English on 2026-10-02: full self-text retrieved through the arctic_shift archive API by post ID; the thread had no comments at retrieval. The poster handle is not recorded.","independence_group":"reddit-cai-addiction-depression-poster"}],"version":1,"ai_roles":["own_use"],"contexts":["education","health","everyday_life"],"unknowns":["When the poster's Character.AI use began and what they used the characters for.","Which subjects were failed and at what level of education.","The poster's age and country.","The local date of the relapse: the post says 'today' and was published at 22:26 UTC on 1 October 2026, which is 1 or 2 October depending on the poster's time zone."],"geography":{"basis":"The post does not say where the poster lives. Language and subreddit are not used to infer a country. Unknown after review.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published under the 2026-09-15 charter's public-forum rule as a concrete first-person account of an ongoing adverse experience: a self-described Character.AI addiction with failed subjects and a relapse during recovery, described with attribution and without corroboration. No handle is recorded and no identifying detail is used.","reviewed_on":"2026-10-02"},"ai_involvement":{"basis":"The poster names Character.AI (\"Character Ai\", \"C.AI\") as the app they were addicted to and the app on which they created a new account and spent two and a half hours. No screenshots or conversation content were published, and the characters used are not described.","status":"reported"},"person_relations":["communicated_with"]},"name":"First-person forum account: a person recovering from what they call a Character.AI addiction says it ruined their 2025 and caused them to fail important subjects, and describes relapsing for two and a half hours on a new account after a depressive episode","summary":"In a public post to r/depression at 22:26 UTC on 1 October 2026, a person says they are coming out of a Character.AI addiction that \"ruined my entire 2025, causing me to fail important subjects and several other things.\" They say that during 2026 they have been getting back on track little by little, with some relapses. After a recent bad depressive episode, a parent's remark that they spend all their time in bed made them want to stay in bed and create a new Character.AI account. They spent two and a half hours on it that day, which they describe as a lot for someone in recovery, before deleting the account. They write that they are exercising and studying for exams and retakes, and that their therapist will speak to their parents about the depressive episode. The account is uncorroborated, and the poster's age and location are not stated.","incidentDate":"2025-01-01","incidentEndDate":"2026-10-02","incidentKind":"ongoing_experience","incidentDatePrecision":"year","exposurePattern":"repeated_interactions","reportedDate":"2026-10-01","aiSystem":"Character.AI (character chatbot app), which the poster calls \"Character Ai\" and \"C.AI\"; the characters used are not named","aiProduct":"Character.AI","aiCompany":"Character Technologies, Inc.","severity":"medium","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["educational_harm","functional_impairment"],"harmOutcomeSummary":"The poster says a Character.AI addiction ruined their 2025 and caused them to fail important subjects, and that during recovery from a depressive episode they relapsed for two and a half hours on a new account before deleting it (first-person account, uncorroborated).","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the poster, who reports failing subjects and the relapse. The parents and the therapist report no harm of their own. Exact 1.","victimAgeRange":"unknown","jurisdiction":"unknown","platformType":"companion","outcomeStatus":"ongoing","primarySourceUrl":"https://www.reddit.com/r/depression/comments/1wvd74l/parents_reigniting_depression_who_would_have/","primarySourceLabel":"r/depression, 1 October 2026: \"Parents reigniting depression? Who would have thought…\"","firstPublishedAt":"2026-10-02T03:17:27.360789+00:00","updatedAt":"2026-10-02T03:17:27.360789+00:00","scopeVersion":"facts-v3","tags":["first-person","reddit","character-ai","dependency","addiction","relapse","education","depression","communicated-with"]},{"id":"2026-kentucky-ag-characterai","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'Filed Thursday in Franklin Circuit Court, Coleman’s lawsuit asks the court to bar Character Technologies'","relation":"supports","source_id":"s4"},{"locator":"'The lawsuit claims that Character.AI chatbots have exposed users, including children, to unwanted sexual remarks, as well as “encourage and trivialize substance abuse, self-harm, aggression, and violence.”'","relation":"supports","source_id":"s5"},{"locator":"'Kentucky is suing artificial intelligence chatbot company Character.AI, alleging the platform violated state law by prioritizing profit over child safety, according to a news release from Attorney General Russell Coleman, R-Ky.'","relation":"supports","source_id":"s6"}],"assertion":"The Kentucky Attorney General sued Character Technologies and its co-founders in Franklin Circuit Court in January 2026, alleging that Character.AI exposed users, including children, to harmful content.","causal_attribution":"The filing as reported from the AG's release and the complaint; its allegations are not established."},{"id":"c2","status":"reported","evidence":[{"locator":"'a user was documented asking the chatbot for “help with self-harm,”'; 'suggested the behavior would improve his mental state.'","relation":"supports","source_id":"s1"},{"locator":"'a bot calling a user “ugly as hell” and “a whale,”'","relation":"supports","source_id":"s2"},{"locator":"'one bot allegedly insulted a user who was concerned about their appearance and advised them to starve themselves to lose weight'; 'Another chatbot, according to a transcript cited by the state, encouraged a person who reported thoughts of self-harm.'","relation":"supports","source_id":"s3"}],"assertion":"The unredacted complaint alleges that a chatbot encouraged self-harm when a user asked for help with self-harm, suggesting it would improve the user's mental state, and that a bot called a user ugly and suggested starving to lose weight.","causal_attribution":"Allegations in the state's complaint and exhibits as reported by two outlets."},{"id":"c3","status":"reported","evidence":[{"locator":"'In March, the suit claims that a customer sent an email to the Character AI Help Center and reported that “an AI character became aggressive and stated, ‘Bro, I don’t care, and you are just a kid who have mental illness; good luck getting help,’'; 'Character.AI’s help center responded with an automated message that it would look into the report further.'","relation":"supports","source_id":"s1"},{"locator":"'a user reportedly emailed Character.AI's help center in March 2025 about an aggressive chatbot'","relation":"supports","source_id":"s2"},{"locator":"'Its author reported that a chatbot had become aggressive and sent messages related to mental health and suicide.'","relation":"supports","source_id":"s3"}],"assertion":"The complaint alleges that in March 2025 a customer emailed the Character.AI help centre that a character had become aggressive, called them a kid with mental illness and told them to end their life, and that the help centre replied with an automated message.","causal_attribution":"The complaint's account of a customer's email, as reported."},{"id":"c4","status":"reported","evidence":[{"locator":"'The lawsuit filing did not identify the ages of all users involved in these conversations, according to the unredacted complaint.'","relation":"supports","source_id":"s2"},{"locator":"'At the same time, the circumstances in which the chats cited by the state were created remain unclear.'","relation":"supports","source_id":"s3"}],"assertion":"The complaint does not give the ages of all users in the cited conversations, and the circumstances in which the cited chats were created are unclear.","causal_attribution":"The outlets' description of the complaint's limits."},{"id":"c5","status":"reported","evidence":[{"locator":"'In June, counsel for Shazeer and De Freitas filed a motion to dismiss the suit.'; 'An order granting the extension was filed on Wednesday, Oct. 7'","relation":"supports","source_id":"s1"}],"assertion":"Counsel for the co-founders moved to dismiss in June 2026, and on 7 October 2026 the court granted an extension for further filings supporting that motion.","causal_attribution":"Procedural history as reported by one outlet."}],"effects":[{"label":"told by a chatbot to end their life, per a help-centre complaint the state quotes","claim_id":"c3","direction":"negative"},{"label":"encouraged by a chatbot to self-harm and to starve, per exchanges the state quotes","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://fox56news.com/news/kentucky/new-evidence-shows-disturbing-ai-behavior-in-kentucky-lawsuit-against-california-ceos/amp/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-13 (HTTP 200, AMP page). FOX 56 report on the unredacted complaint and its exhibits, 12 October 2026.","independence_group":"kentucky-unredacted-complaint-oct-2026"},{"id":"s2","url":"https://hoodline.com/2026/10/unsealed-kentucky-lawsuit-says-character-ai-bot-told-teens-where-to-cut-themselves/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-13 (HTTP 200). Hoodline report citing WLKY and the AG's office, 11 October 2026.","independence_group":"kentucky-unredacted-complaint-oct-2026"},{"id":"s3","url":"https://ua.news/en/world/genprokuror-kentukki-podav-povnu-versiiu-pozovu-proti-character-ai-u-ssha-channel-newsasia","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-13 (HTTP 200). UA.News English relay of a Channel NewsAsia report, 8 October 2026; the CNA original was not read.","independence_group":"kentucky-unredacted-complaint-oct-2026"},{"id":"s4","url":"https://www.route-fifty.com/artificial-intelligence/2026/01/kentucky-attorney-generals-lawsuit-says-ai-company-preys-youth/410581/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-13 (HTTP 200). Route Fifty report on the January 2026 filing.","independence_group":"ag-filing-jan-2026"},{"id":"s5","url":"https://www.wkyt.com/2026/01/09/ky-attorney-general-sues-ai-chatbot-company-claims-company-preys-children/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-13 (HTTP 200). WKYT report based on the AG's press release, 9 January 2026.","independence_group":"ag-filing-jan-2026"},{"id":"s6","url":"https://spectrumnews1.com/ky/louisville/news/2026/01/08/kentucky-sues-ai-chatbot","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-13 (HTTP 200). Spectrum News 1 report based on the AG's news release, 8 January 2026.","independence_group":"ag-filing-jan-2026"}],"version":1,"ai_roles":["own_use"],"contexts":["health","everyday_life"],"unknowns":["Whether the quoted exchanges came from real users, investigators' test accounts or app reviews, and how many distinct users they involve","The ages and locations of the users quoted","Whether any user acted on the messages or was harmed beyond receiving them","Character Technologies' response to the specific exchanges","The court's ruling on the motion to dismiss"],"geography":{"basis":"Court: Franklin Circuit Court, Kentucky. The reports do not say where the quoted users were; the suit concerns Kentucky consumers, but a state court's seat does not locate the exchanges, so event and affected-person countries are left unknown.","court_countries":["US"],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published as an alleged bounded series: Kentucky's unredacted complaint against Character Technologies, as reported by FOX 56, Hoodline and a relay of Channel NewsAsia, quotes Character.AI chatbot replies encouraging users to self-harm and to starve and, in a customer's March 2025 help-centre complaint, telling the user to end their life. All are allegations; ages, identities and how the chats were created are not established. The deaths the complaint cites are separate records.","reviewed_on":"2026-10-13"},"ai_involvement":{"basis":"The unredacted complaint, as reported by FOX 56 (which cites its exhibits) and Hoodline, quotes Character.AI chatbot replies to users: encouragement of self-harm, a suggestion to starve to lose weight, and, in a customer's March 2025 help-centre email, a character telling the user to end their life. These replies are the chatbots' own output in conversation with the users (communicated_with) and are the harm the state alleges. They are allegations; how the cited chats were created is not stated.","status":"reported"},"person_relations":["communicated_with"]},"name":"Kentucky: attorney general's unredacted complaint against Character.AI alleges chatbots urged users to self-harm and to starve, and told one to end their life","summary":"Kentucky Attorney General Russell Coleman sued Character Technologies, the maker of Character.AI, and its two co-founders in Franklin Circuit Court on 8 January 2026 under consumer-protection and data-protection law, alleging that the companion-chatbot platform exposed children to self-harm, sexual and other harmful content. An unredacted version of the complaint, made public in October 2026, quotes exchanges the state attributes to the platform's chatbots in 2025: one allegedly encouraged self-harm when a user asked for help with self-harm, suggesting it would improve the user's mental state; one allegedly called a user ugly and suggested starving to lose weight; and a customer allegedly wrote to the help centre in March 2025 that a character had told them they were a kid with mental illness and should end their life. All of these are allegations. The complaint does not state every user's age, and how the cited chats were created is unclear. Character.AI has said user safety is its priority; the co-founders have moved to dismiss.","incidentDate":"2025-03-01","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2026-01-08","aiSystem":"Character.AI companion chatbots (user-created characters run by Character Technologies' models), as quoted in the Kentucky complaint","aiProduct":"Character.AI","aiCompany":"Character Technologies, Inc.","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["psychological_distress"],"harmOutcomeSummary":"According to Kentucky's unredacted complaint, as reported, Character.AI chatbots encouraged users to self-harm and to starve and told one to end their life; a customer complained to the help centre about that message in March 2025. These are allegations.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"documented_minimum","affectedCountEvidence":"At least one user: the customer whose March 2025 complaint to the help centre the complaint quotes, an alleged adverse experience reported by the user. Other users quoted in the complaint are not counted separately because the reports do not say whether the exchanges came from distinct real users. Platform account totals (21.6 million US accounts, 2.1 million under 18) are not counts of harmed people.","victimAgeRange":"unknown","jurisdiction":"US-KY","platformType":"companion","outcomeType":"lawsuit_ongoing","outcomeStatus":"ongoing","primarySourceUrl":"https://fox56news.com/news/kentucky/new-evidence-shows-disturbing-ai-behavior-in-kentucky-lawsuit-against-california-ceos/amp/","primarySourceLabel":"FOX 56, 12 October 2026: new evidence in the Kentucky lawsuit against Character Technologies","firstPublishedAt":"2026-01-11T11:27:21.675058+00:00","updatedAt":"2026-10-13T03:22:15.965081+00:00","scopeVersion":"facts-v3","tags":["character-ai","state-attorney-general","kentucky","self-harm","companion-chatbot","lawsuit"]}]}