{"meta":{"exportedAt":"2026-11-07T02:56:13.750Z","formatVersion":2,"selection":{"q":"brazil","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"2025","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":1,"coverage":{"cases":1,"countries":0,"languages":2,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":0,"minors":0,"coreRelations":0,"contextualRelations":1,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2025-br-meu-inss-rural-worker-retirement-claim-rejected","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"instantly turned down because the system identified","relation":"supports","source_id":"s1"},{"locator":"teve seu pedido negado de forma automática devido a um erro de identificação, sendo registrada como homem no sistema","relation":"supports","source_id":"s2"}],"assertion":"In a retirement claim filed through the Meu INSS app, the request was rejected because the system identified the claimant as a man.","causal_attribution":"Rest of World reports the rejection as caused by the system's identification of the claimant as a man. The source is the claimant's account as reported by the journalist. The Portuguese rewrite depends on the same article. No decision record was seen."},{"id":"c2","status":"reported","evidence":[{"locator":"in February was approved in March","relation":"supports","source_id":"s1"},{"locator":"went straight to INSS directors, who identified and corrected the mistake in the app.","relation":"supports","source_id":"s1"}],"assertion":"The rejected retirement claim was filed in February and approved in March after INSS directors corrected the mistake in the app.","causal_attribution":"The article ties the approval to the claimant's contact at an agricultural workers' confederation, and states that the case went straight to INSS directors. It does not say the contact routed it."},{"id":"c3","status":"reported","evidence":[{"locator":"had led to numerous rejections, with few options for recourse","relation":"supports","source_id":"s1"},{"locator":"proving everything, and [the benefit] still gets denied. It’s a humiliation,","relation":"supports","source_id":"s1"}],"assertion":"Rest of World reports that minor errors in the claimant's claims filed through the app led to numerous rejections, and quotes the claimant saying that despite having all the documents proving a health condition the benefit is still denied.","causal_attribution":"The article attributes the earlier rejections to minor errors in claims filed through the app. Dates of these rejections and whether an AI component made them are not stated."},{"id":"c4","status":"reported","evidence":[{"locator":"Each automated decision is based on specified legal criteria, ensuring that the standards set by the social security legislation are respected,","relation":"supports","source_id":"s1"},{"locator":"Some policyholders have been misusing the program, filing multiple requests in the hopes of obtaining different results, the spokesperson said.","relation":"supports","source_id":"s1"}],"assertion":"An INSS spokesperson told Rest of World that each automated decision follows specified legal criteria, and that some policyholders file multiple requests hoping for different results.","causal_attribution":"This is the institution's stated position and does not address the claimant's specific rejection."}],"effects":[{"label":"Retirement claim rejected, approved after INSS directors corrected the error","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://restofworld.org/2025/brazil-ai-social-security-app-rejected/","kind":"news_report","access":"read","language":"en","translation_note":"Full body read from a Wayback capture (20260128230439id_) after the live URL returned HTTP 429. Original English.","independence_group":"restofworld-daros"},{"id":"s2","url":"https://olhardigital.com.br/2025/04/25/pro/sistema-de-ia-do-inss-causa-recusas-injustas-de-beneficios/","kind":"news_report","access":"read","language":"pt","translation_note":"Portuguese rewrite of the Rest of World article (it credits Rest of World). Read in the original Portuguese by the reviewing agent without a human translator. Adds no independent reporting.","independence_group":"restofworld-daros"}],"version":1,"ai_roles":["institutional_use"],"contexts":["public_services"],"unknowns":["Whether the wrong-sex rejection came from an AI model, a rule engine or a data-matching step is not established.","The article gives the filing month as February without a year. The year 2025 is read from the article date (24 April 2025) and its present-tense context.","Dates and causes of the claimant's earlier sick-pay rejections are not stated, so this record covers only the February 2025 retirement claim.","No INSS decision record or independent confirmation of the claimant's account was inspected. The Portuguese rewrite adds no independent reporting.","Rest of World's statement that the app rejected requests from hundreds of people is an unsourced aggregate and is not counted."],"geography":{"basis":"The claimant is described as living in a remote town in northeast Brazil. Where the claim was filed from is not stated, so no event country is recorded. No court is involved.","court_countries":[],"event_countries":[],"affected_person_countries":["BR"]},"publication":{"basis":"A named-outlet journalist interviewed the claimant and the INSS, and the article reports a concrete rejected claim, its reported cause and its correction. The article gives the filing and approval months (February, March) without a year, so 2025 is inferred from its 24 April 2025 date. The AI role is reported and unverified, so claims are attributed and the record is marked alleged.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"Rest of World describes Meu INSS as an AI-powered app (computer vision and natural language processing over uploaded documents) and reports that the claim was rejected because the system identified the claimant as a man. The article does not say whether a model or a fixed rule produced this rejection, and the INSS describes the decisions as automated.","status":"reported"},"person_relations":["made_decision_about"]},"name":"Brazil: rural worker's retirement claim rejected through the Meu INSS app after the system reportedly recorded a wrong sex","summary":"In February (2025, inferred from the article date) a retirement claim filed through Brazil's Meu INSS social security app for a former sugarcane worker in northeast Brazil was rejected. Rest of World reported that the request was turned down because the system identified the claimant as a man. The claimant, who has chronic illnesses, is quoted saying the benefit is still denied despite complete documents, and Rest of World reports that minor errors in earlier claims through the app had led to numerous rejections. The retirement claim was approved in March after INSS directors corrected the mistake, which the claimant attributed to a contact at an agricultural workers' confederation. The INSS states that automated decisions follow specified legal criteria.","incidentDate":"2025-02-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"single_interaction","reportedDate":"2025-04-24","aiSystem":"Meu INSS app (AI-assisted automated analysis of benefit claims)","aiProduct":"Meu INSS app","aiCompany":"Dataprev (developer of the app, per Rest of World); INSS deploys it","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"According to Rest of World, a retirement claim was rejected through the app, reportedly because the system recorded the wrong sex, and was approved in March after INSS directors corrected the error.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"documented_minimum","affectedCountEvidence":"One claimant with a rejected and later corrected retirement claim. Rest of World says the app has rejected requests from hundreds of people for minor errors, which is an unsourced aggregate and is not counted.","victimAgeRange":"adult","platformType":"other","primarySourceUrl":"https://restofworld.org/2025/brazil-ai-social-security-app-rejected/","primarySourceLabel":"Rest of World, 'Brazil's AI-powered social security app is wrongly rejecting claims', 24 April 2025","firstPublishedAt":"2026-09-29T12:42:06.218216+00:00","updatedAt":"2026-09-30T01:16:57.309447+00:00","scopeVersion":"facts-v3","tags":["historical-2025"]}]}