{"meta":{"exportedAt":"2026-10-24T02:53:39.629Z","formatVersion":2,"selection":{"q":"bing","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"2026","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":2,"languages":2,"unknownLocation":0,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":0,"minors":1,"coreRelations":0,"contextualRelations":2,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-zhejiang-toddler-ai-asthma-diagnosis-mother-declined-chest-xray-pneumonia-hospitalised","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'今年8月，浙江一名3岁男童阳阳（化名）的案例令人警醒。阳阳有哮喘病史，妈妈在AI上输入“过敏、哮喘、咳嗽、夜间咳喘”等关键词，AI快速给出“支气管哮喘急性发作”的诊断'","relation":"supports","source_id":"s1"}],"assertion":"In August 2026 the mother of a three-year-old boy with a history of asthma in Zhejiang entered the keywords allergy, asthma, cough and night-time wheezing into an AI tool, which quickly returned a diagnosis of an acute bronchial asthma attack (newspaper account).","causal_attribution":"Guangming Daily's account; the tool is not identified."},{"id":"c2","status":"reported","evidence":[{"locator":"'阳阳妈妈据此拒绝医生建议的胸部X线平片检查，坚持只开雾化药回家'","relation":"supports","source_id":"s1"}],"assertion":"On the basis of that AI diagnosis the mother declined the chest X-ray examination the doctor recommended and insisted on taking home only nebuliser medication.","causal_attribution":"The feature attributes the refusal to the AI diagnosis (据此); this is the newspaper's account."},{"id":"c3","status":"reported","evidence":[{"locator":"'两天后孩子病情加重、呼吸急促，连夜返院检查发现双肺大面积炎症病灶，确诊为偏肺病毒肺炎叠加细菌感染，紧急住院'","relation":"supports","source_id":"s1"}],"assertion":"Two days later the child's condition worsened with rapid breathing; on an overnight return to the hospital, examination found extensive inflammatory lesions in both lungs, and he was diagnosed with human metapneumovirus pneumonia with a superimposed bacterial infection and admitted as an emergency.","causal_attribution":"Clinical course as described in the newspaper feature; it does not say whether pneumonia was present at the first visit."},{"id":"c4","status":"reported","evidence":[{"locator":"'“他们要是早点听我的，病情也不至于这么严重。”浙江省中医院儿科主任李岚无奈地说'","relation":"supports","source_id":"s1"}],"assertion":"The head of paediatrics at Zhejiang Provincial Hospital of Traditional Chinese Medicine is quoted saying the illness would not have become so severe had the family listened earlier.","causal_attribution":"The clinician's assessment that earlier compliance would have limited the severity; the newspaper reports it without an independent review of the records."}],"effects":[{"label":"Three-year-old admitted as an emergency with pneumonia two days after his mother, relying on an AI tool's acute-asthma diagnosis, declined a recommended chest X-ray (newspaper account)","claim_id":"c3","direction":"negative"}],"sources":[{"id":"s1","url":"https://finance.sina.cn/2026-10-08/detail-iniumumr7827547.d.html","kind":"news_article","access":"read","language":"zh","translation_note":"Chinese body read in full on 2026-10-09 and translated by the research agent (an AI). The Sina Finance page republishes a Bingtuan Daily item (兵团日报, dated 10.08 01:37) credited at the end to Guangming Daily (据《光明日报》); the case passage is told in the newspaper's voice and closes with a quotation from the hospital's head of paediatrics; the feature does not say where its account came from. Re-read on 2026-10-11.","independence_group":"guangming-daily-feature"}],"version":1,"ai_roles":["others_use"],"contexts":["health","everyday_life"],"unknowns":["Which AI tool the mother used.","Whether the tool's acute-asthma diagnosis was wrong in itself or only incomplete; the feature describes the later pneumonia diagnosis, not the asthma assessment.","Whether pneumonia was present or detectable at the first visit, when the chest X-ray was declined.","The exact dates in August 2026 of the first visit and the readmission.","The child's course after the emergency admission.","The family's own account, and where the newspaper obtained its account of the case; only the feature's account, closed with the paediatrics head's quotation, is available."],"geography":{"basis":"The feature places the case in Zhejiang (浙江一名3岁男童) and the treating clinician at Zhejiang Provincial Hospital of Traditional Chinese Medicine, so the event and the affected child are in China. No court is involved.","court_countries":[],"event_countries":["CN"],"affected_person_countries":["CN"]},"publication":{"basis":"Published as a concrete account in a national newspaper feature of a parent relying on an AI tool's symptom diagnosis for a young child, declining a recommended chest X-ray, and the child being admitted as an emergency two days later with pneumonia. Every assertion is attributed to the newspaper's account, and the view that the illness would have been less severe had the family listened earlier is attributed to the paediatrics head. The tool is unnamed. The child's pseudonym from the article appears only inside the verbatim Chinese passages of claims c1 and c2 and is not used in the narrative. The worsening and emergency admission after the declined X-ray, rather than the AI's asthma assessment, is recorded as the harm.","reviewed_on":"2026-10-11"},"ai_involvement":{"basis":"The feature states what the AI tool produced: after the mother entered the keywords allergy, asthma, cough and night-time wheezing, it quickly returned the diagnosis acute bronchial asthma attack. It connects that output to the harm in the next sentences: on that basis the mother declined the chest X-ray the doctor recommended and took home only nebuliser medication, and two days later the child was found to have extensive bilateral lung inflammation and was admitted as an emergency with metapneumovirus pneumonia and a bacterial infection. The account is Guangming Daily's, closed with a quotation from the hospital's head of paediatrics; the tool is unnamed and the family's own version is not reported, so the involvement is recorded as reported rather than supported.","status":"reported"},"person_relations":["made_claim_about","informed_decision_about"]},"name":"Zhejiang toddler hospitalised with pneumonia after his mother relied on an AI tool's asthma diagnosis and declined a chest X-ray (newspaper account)","summary":"A Guangming Daily feature on AI symptom-checking, republished by Bingtuan Daily on Sina Finance on 8 October 2026, recounts a case from August 2026 in Zhejiang and closes it with a quotation from the head of paediatrics at a provincial hospital, who says the family did not heed the doctor's advice. A three-year-old boy with a history of asthma was brought in; his mother had entered keywords such as allergy, asthma, cough and night-time wheezing into an AI tool, which quickly returned a diagnosis of an acute bronchial asthma attack. On that basis, the account says, she declined the chest X-ray the doctor recommended and insisted on taking home only nebuliser medication. Two days later the child's condition worsened with rapid breathing; on an overnight return to the hospital, examination found extensive inflammatory lesions in both lungs, and he was diagnosed with human metapneumovirus pneumonia with a superimposed bacterial infection and admitted as an emergency. The paediatrics head is quoted saying the illness would not have become so severe had the family listened earlier. The AI tool is not named. The case is told in the newspaper's voice, and the feature does not say where its account came from beyond the paediatrics head's quotation; no statement from the family is reported.","incidentDate":"2026-08-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"single_interaction","reportedDate":"2026-10-08","aiSystem":"An unnamed AI tool into which, by the account in the Guangming Daily feature, the mother entered symptom keywords and which returned a diagnosis of an acute bronchial asthma attack","aiProduct":"Unidentified symptom-analysis tool","severity":"medium","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["medical_deterioration","hospitalization","treatment_disruption"],"harmOutcomeSummary":"By the newspaper's account, after his mother, relying on an AI tool's acute-asthma diagnosis, declined the chest X-ray a doctor advised, a three-year-old's condition worsened over two days and he was admitted as an emergency with metapneumovirus pneumonia and a bacterial infection; the paediatrics head is quoted saying the illness would not have become so severe had the family listened earlier.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One child is reported harmed. The mother used the AI tool; the harm fell on the child, so he is counted as another person harmed and no direct user is counted as harmed.","victimAgeRange":"minor","jurisdiction":"CN","platformType":"other","outcomeStatus":"unknown","primarySourceUrl":"https://finance.sina.cn/2026-10-08/detail-iniumumr7827547.d.html","primarySourceLabel":"Sina Finance (Bingtuan Daily, credited to Guangming Daily), AI热潮下医患问诊之变与辨, 8 October 2026","firstPublishedAt":"2026-10-09T03:36:33.441089+00:00","updatedAt":"2026-10-11T07:43:54.606673+00:00","scopeVersion":"facts-v3","tags":["health","symptom_checker","children","declined_examination","china"]},{"id":"2026-chester-home-bargains-facewatch-shopper-told-to-leave-store","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"can you please put everything down and leave the shop now?","relation":"supports","source_id":"s2"},{"locator":"come up on our system called Facewatch as a shoplifter","relation":"supports","source_id":"s2"},{"locator":"he was told to leave his local Home Bargains store after the technology linked him to a theft, which he said had nothing to do with him.","relation":"supports","source_id":"s1"},{"locator":"The 67-year-old said the incident, which happened in front of a group of people","relation":"supports","source_id":"s1"}],"assertion":"A 67-year-old shopper at a Home Bargains store in Chester was told by a member of staff to put everything down and leave, with the words that the shopper had come up on the store's Facewatch system as a shoplifter, in front of other people.","causal_attribution":"The shopper's account to the BBC and, separately, to the Guardian. Home Bargains declined to comment to the Guardian and the BBC states it had been approached for comment."},{"id":"c2","status":"reported","evidence":[{"locator":"popped into Home Bargains one February lunchtime","relation":"supports","source_id":"s2"},{"locator":"22 February 2026","relation":"context","source_id":"s1"}],"assertion":"The Guardian says one February lunchtime. The year is inferred from the BBC report of 22 February 2026.","causal_attribution":"The Guardian gives the month and no year. The year is inferred from the BBC report of 22 February 2026 and the GB News report of 23 February 2026, which treat the event as recent. The Guardian gives February for another shopper in the same article where PA gives 27 January, so its month wording is not exact for that case."},{"id":"c3","status":"reported","evidence":[{"locator":"He contacted Facewatch, which sent him his photo with words claiming he had put items into a bag and stolen them.","relation":"supports","source_id":"s1"},{"locator":"revealed he had been incorrectly associated with a shoplifting incident on a previous visit to the shop.","relation":"supports","source_id":"s2"},{"locator":"should not have been on the system and his image and \"the associated record\" had been permanently removed.","relation":"supports","source_id":"s1"}],"assertion":"The shopper contacted Facewatch, which sent a photo with words saying items had been put into a bag and stolen. A subject access request showed the shopper had been incorrectly associated with a shoplifting incident on a previous visit to the store. Facewatch said the shopper should not have been on the system and that the image and associated record were permanently removed.","causal_attribution":"The shopper's account and a Facewatch statement relayed by the BBC. The Guardian rests on a separate interview with the same shopper. Facewatch does not say how the shopper came to be on the system."},{"id":"c4","status":"reported","evidence":[{"locator":"These cases relate to human error in the way processes were carried out in-store, rather than any failure of Facewatch’s technology.","relation":"supports","source_id":"s2"},{"locator":"These three errors are extremely rare cases","relation":"supports","source_id":"s2"},{"locator":"Home Bargains \"has now completed a full review of the incident\"","relation":"supports","source_id":"s1"},{"locator":"Home Bargains and B&M declined to comment.","relation":"supports","source_id":"s2"},{"locator":"we acted promptly as soon as the matter was brought to our attention","relation":"supports","source_id":"s3"},{"locator":"Home Bargains declined to comment when approached by GB News.","relation":"supports","source_id":"s3"}],"assertion":"Facewatch's chief executive told the Guardian, in a statement about the three shoppers the article describes (this shopper is one), that the cases related to human error in the way processes were carried out in store and not to a failure of Facewatch technology. Facewatch told the BBC that Home Bargains had completed a full review of the incident. Home Bargains declined to comment.","causal_attribution":"Facewatch describing its own system and its customer's conduct. The Guardian statement refers to \"the matters referenced\" and \"these three errors\", and the article names three shoppers, of whom this shopper is one. The full review outcome was not published."},{"id":"c5","status":"reported","evidence":[{"locator":"Home Bargains eventually issued him an apology and a £100 voucher as a “gesture of goodwill without admission”, on the condition that the details of the incident remain confidential.","relation":"supports","source_id":"s2"},{"locator":"declined: “I just thought: ‘Really, you’re trying to buy my silence?’”","relation":"supports","source_id":"s2"}],"assertion":"Home Bargains later issued the shopper an apology and a 100 pound voucher as a goodwill gesture without admission, on condition that details of the incident remain confidential. The shopper declined the offer.","causal_attribution":"Guardian account, most likely from the shopper. Home Bargains declined to comment. No second chain was inspected."},{"id":"c6","status":"reported","evidence":[{"locator":"I thought I was going to be sick,","relation":"supports","source_id":"s1"},{"locator":"had left him feeling \"helpless\".","relation":"supports","source_id":"s1"},{"locator":"It was like I was guilty until proven innocent. It’s an awful feeling.","relation":"supports","source_id":"s2"},{"locator":"He has called for an apology and said he just wanted \"to feel safe\" going into his local shops again.","relation":"supports","source_id":"s1"},{"locator":"I’m hyper aware of cameras everywhere now","relation":"supports","source_id":"s2"}],"assertion":"The shopper reports feeling physically sick and helpless, describes an awful feeling of being treated as guilty until proven innocent, and says the shopper wants to feel safe going into local shops again and is now hyper aware of cameras.","causal_attribution":"The shopper's own statements to the BBC and the Guardian. No independent assessment was inspected."}],"effects":[{"label":"Told to leave a store in front of others as a shoplifter after being flagged on the Facewatch system, which Facewatch says should not have held a record for the shopper. Reported feeling physically sick, helplessness and ongoing unease about cameras.","claim_id":"c6","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.bbc.com/news/articles/cn0e56wjz6wo","kind":"news","access":"read","language":"en","translation_note":"","independence_group":"shopper-account-and-facewatch-statements-home-bargains"},{"id":"s2","url":"https://www.theguardian.com/technology/2026/may/03/guilty-until-proven-innocent-shoppers-falsely-identified-by-facial-recognition-struggle-to-clear-their-name","kind":"news","access":"read","language":"en","translation_note":"","independence_group":"shopper-account-and-facewatch-statements-home-bargains"},{"id":"s3","url":"https://www.gbnews.com/news/pensioner-kicked-out-home-bargains-facial-recognition-mistake-chester-news","kind":"news","access":"read","language":"en","translation_note":"Rewrite of the BBC account with a separate Facewatch statement to GB News.","independence_group":"shopper-account-and-facewatch-statements-home-bargains"}],"version":1,"ai_roles":["institutional_use"],"contexts":["everyday_life"],"unknowns":["The visit is recorded at year precision. The Guardian says one February lunchtime with no year, and the year is inferred from the BBC (22 February 2026) and GB News (23 February 2026) reports. The Guardian gives February for another shopper where PA gives 27 January, so its month wording may be approximate.","Whether the error lay in the watchlist entry, the face match or the in-store handling is not established. Facewatch attributes it to human error in store processes and also says the shopper should not have been on its system.","The earlier shoplifting incident to which the shopper was incorrectly linked is not described in the inspected sources.","Home Bargains declined to comment, so no retailer account was inspected. The outcome of its full review is not published.","Whether the shopper's request to see CCTV footage from Home Bargains and the police was met is not reported.","The Guardian account of the apology, voucher and confidentiality condition has no second chain.","All inspected sources trace to the shopper's interviews and Facewatch statements, so no claim is corroborated."],"geography":{"basis":"The BBC places the store in Chester under its North West and Cheshire coverage and quotes a spokesperson for the UK Department for Science, Innovation and Technology. The BBC describes the shopper as of Chester.","court_countries":[],"event_countries":["GB"],"affected_person_countries":["GB"]},"publication":{"basis":"Published under the 2026-09-15 charter as an ordinary adverse experience with an automated system. The BBC, Guardian and GB News reports were read in full from saved bodies and treated as one reporting chain (the shopper's interviews plus Facewatch statements). Claims stay at reported status and company statements are attributed. The shopper spoke publicly under their own name and is not named in this record.","reviewed_on":"2026-09-29"},"ai_involvement":{"basis":"Staff told the shopper that the shopper had come up on the store's Facewatch system as a shoplifter, and Facewatch sent the shopper a photo with a written theft allegation. Facewatch said the shopper should not have been on its system and removed the record. Facewatch's chief executive attributes the cases in the Guardian article to human error in store processes. The inspected sources do not show whether the fault lay in how the shopper was added to the watchlist, in a face match or in the in-store handling.","status":"reported"},"person_relations":["made_claim_about"]},"name":"Chester: shopper told to leave a Home Bargains store as a shoplifter after being flagged on the Facewatch system, which Facewatch later said should not have held a record for the shopper","summary":"A 67-year-old shopper told the BBC and the Guardian that staff at a Home Bargains store in Chester told the shopper to leave in front of other people because the shopper had come up on the store's Facewatch system as a shoplifter. Facewatch later sent the shopper a photo with words saying items had been put into a bag and stolen. Facewatch said the shopper should not have been on its system and that the image and associated record were permanently removed. The Guardian reports that a subject access request showed the shopper had been incorrectly associated with a shoplifting incident on an earlier visit, and that Facewatch's chief executive attributed the three cases in the article, which include this shopper's, to human error in store processes. Home Bargains declined to comment. The shopper reports feeling physically sick and helpless. The Guardian reports that Home Bargains later offered an apology and a 100 pound voucher on condition of confidentiality, which the shopper declined. The year of the visit is inferred to be 2026 from the BBC report of 22 February 2026.","incidentDate":"2026-01-01","incidentKind":"single_event","incidentDatePrecision":"year","exposurePattern":"single_interaction","reportedDate":"2026-02-22","aiSystem":"Facewatch facial recognition watchlist alerts (deployed by Home Bargains)","aiProduct":"Facewatch facial recognition","aiCompany":"Facewatch","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["psychological_distress","reputational_harm"],"harmOutcomeSummary":"The BBC and the Guardian report the shopper describing feeling physically sick and helpless after being told to leave a store as a shoplifter in front of others, and lasting unease about being recorded. Facewatch said the shopper should not have been on its system.","frameworkFacets":[],"causationStatus":"disputed","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One shopper reported being told to leave and distressed. No other person is reported harmed in this account.","victimAgeRange":"adult","platformType":"other","primarySourceUrl":"https://www.bbc.com/news/articles/cn0e56wjz6wo","primarySourceLabel":"BBC News (22 Feb 2026): Chester man accused of being thief after Home Bargains face scan alert","firstPublishedAt":"2026-09-29T21:15:52.8187+00:00","updatedAt":"2026-09-30T01:17:31.23933+00:00","scopeVersion":"facts-v3","tags":["historical-2026"]}]}