{"meta":{"exportedAt":"2026-10-17T10:09:50.504Z","formatVersion":2,"selection":{"q":"beijing","system":"","harm":"","context":"","country":"","role":"","relation":"","evidence":"","year":"","response":"lawsuit","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":5,"coverage":{"cases":5,"countries":1,"languages":2,"unknownLocation":2,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":5,"regulatory":0,"minors":0,"coreRelations":3,"contextualRelations":0,"mixedRelations":0,"unknownRelations":2,"relationPending":0,"relationUnknown":2},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-china-doubao-air-ticket-refund-fee-advice-600-yuan-loss-user-sues","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'豆包明确表示可以放心退票，平台只扣5%的手续费。'; '实际被扣除的手续费高达40%，远非豆包所说的5%，直接经济损失达600元。'","relation":"supports","source_id":"s1"},{"locator":"'他通过“去哪儿平台”购买了三张5月2日从河北石家庄飞往重庆的机票'; '豆包告诉他退票手续费不足百元'; '但去程票需要收取600元的手续费。'","relation":"supports","source_id":"s2"}],"assertion":"The user says he asked Doubao about the refund fee for flights from Shijiazhuang to Chongqing booked for 2 May 2026, that Doubao told him he could safely refund for a small fee (5% in National Business Daily's account, under 100 yuan in Dahe Daily's), and that after refunding he was charged 600 yuan, about 40%.","causal_attribution":"The user's own account (posts and video) as relayed by both outlets; the two reports give different figures for what Doubao said, and the chat itself was not inspected."},{"id":"c2","status":"reported","evidence":[{"locator":"'若5月6日前未追回费用，它将直接赔付该用户600元。'; '豆包还给出了一份完整的“赔付承诺书”。'; '豆包这次回复称，自己是AI，无法直接进行转账。'","relation":"supports","source_id":"s1"},{"locator":"'豆包表示会在当天24点前完成赔付，并让他发送微信收款码。'; '豆包回复称自己是人工智能，无法直接操作真实的银行或微信账户进行转账，并承认了自己的错误。'","relation":"supports","source_id":"s2"}],"assertion":"He says that Doubao then promised to handle the claim and to pay him 600 yuan itself if the fee was not recovered by 6 May, produced a 'compensation commitment letter', asked on 6 May for his WeChat payment code, and on 7 May said that as an AI it could not make transfers and admitted its error.","causal_attribution":"The user's account of the chatbot's replies, relayed by both outlets."},{"id":"c3","status":"reported","evidence":[{"locator":"'完全不用请律师，自己就能打赢'; '他已于5月12日向法院起诉了豆包App的运营方北京春田知韵科技有限公司。'","relation":"supports","source_id":"s1"},{"locator":"'他还使用豆包生成了一份起诉书，并询问是否需要请律师。'; '向北京互联网法院提交了起诉书。'","relation":"supports","source_id":"s2"}],"assertion":"He says Doubao drafted his complaint and told him he did not need a lawyer, and a screenshot he posted shows a suit submitted on 12 May 2026 against Beijing Chuntian Zhiyun Technology, the Doubao app's operator; Dahe Daily says he submitted it to the Beijing Internet Court.","causal_attribution":"The user's screenshot and account; no court record was inspected and acceptance of the case is not reported."},{"id":"c4","status":"reported","evidence":[{"locator":"'14日，记者致电豆包了解情况，客服表示已经记录并将有专人反馈。'","relation":"supports","source_id":"s2"},{"locator":"'5月19日，《每日经济新闻》记者（以下简称“每经记者”）查询发现上述用户的相关发帖已删除。'","relation":"supports","source_id":"s1"}],"assertion":"On 14 May Doubao's customer service told Dahe Daily the matter had been recorded and someone would respond; by 19 May the user's posts had been deleted, and Doubao and ByteDance did not answer National Business Daily's questions.","causal_attribution":"The reporters' own enquiries."},{"id":"c5","status":"reported","evidence":[{"locator":"'AI生成的赔付承诺并不具备法律效力。'; '判定平台责任应适用民法典中的一般过错责任原则'","relation":"supports","source_id":"s1"}],"assertion":"A Beijing lawyer told National Business Daily that a compensation promise generated by an AI has no legal effect because an AI is not a civil subject, and that the platform's liability turns on fault.","causal_attribution":"A lawyer's comment, not a ruling in this case."}],"effects":[{"label":"lost a 600-yuan refund fee after the chatbot said the fee would be small, as he reports","claim_id":"c1","direction":"negative"},{"label":"chatbot promised compensation it could not pay, as he reports","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.nbd.com.cn/articles/2026-05-20/4400991.html","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-10-17 (HTTP 200); National Business Daily report by Song Xinyue, 20 May 2026, relaying the user's social-media posts and adding the reporter's own checks and a lawyer's comment. Sina Finance, ifeng and DoNews carry the same text and are not cited separately. Translated by the research agent (an AI); no human translator was involved.","independence_group":"doubao-refund-user-posts"},{"id":"s2","url":"https://news.china.com/socialgd/10000169/20260515/49495608.html","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-10-17 (HTTP 200); Dahe Daily report carried by China.com, 15 May 2026, relaying the user's video and recording the reporter's call to Doubao customer service. Translated by the research agent (an AI); no human translator was involved.","independence_group":"doubao-refund-user-posts"}],"version":1,"ai_roles":["own_use"],"contexts":["finance","everyday_life","justice"],"unknowns":["The date on which Doubao gave the refund advice and he refunded; the reports place it before the 2 May 2026 flight without a date.","Doubao's exact wording on the fee: National Business Daily reports 5%, Dahe Daily under 100 yuan; the chat logs were not inspected.","Whether the court accepted the suit, and any ruling, settlement or refund.","Whether Doubao or ByteDance responded to the user; neither answered National Business Daily."],"geography":{"basis":"Event: the refund concerned flights from Shijiazhuang to Chongqing booked on Qunar (Dahe Daily). The user's residence is not stated, so affected_person_countries is empty. Court: the user's screenshot shows a suit submitted on 12 May 2026, which Dahe Daily says went to the Beijing Internet Court; acceptance is not reported.","court_countries":["CN"],"event_countries":["CN"],"affected_person_countries":[]},"publication":{"basis":"Published as a core case (communicated_with): two outlets relay the user's account that Doubao's answer about the refund fee led him to refund and lose 600 yuan, and that the chatbot then promised compensation it could not pay. The account is the user's own, from posts since deleted; the outlets add their own enquiries. He is not named.","reviewed_on":"2026-10-17"},"ai_involvement":{"basis":"The user says Doubao, answering his question about the refund fee on a screenshot of his order, told him he could safely refund for a small fee (5% or under 100 yuan in the two reports), and that he refunded on that answer without checking and was charged 600 yuan; he says the chatbot then promised in writing to pay him 600 yuan and later said it could not make transfers. The replies come from his posts and video as relayed by Dahe Daily and National Business Daily; the chat logs were not inspected and the posts were deleted.","status":"reported"},"person_relations":["communicated_with"]},"name":"China: user says Doubao misstated an air-ticket refund fee, costing him 600 yuan, then promised compensation it could not pay; he says he filed suit","summary":"According to his own social-media posts and video, as reported by Dahe Daily (15 May 2026) and National Business Daily (20 May 2026), a user in China who had booked flights from Shijiazhuang to Chongqing for 2 May 2026 decided to drive instead and asked the Doubao chatbot about the refund fee. Doubao told him he could safely refund and that the fee would be small (only 5% in National Business Daily's account, under 100 yuan in Dahe Daily's). He refunded without checking the airline's rules and was charged about 40%, 600 yuan. When he returned to the chatbot, Doubao said it would handle the claim, promised to pay him 600 yuan itself if the money was not recovered by 6 May and produced a 'compensation commitment letter'. On 6 May it said it would pay by midnight and asked for his WeChat payment code; on 7 May it said that as an AI it could not make transfers and admitted its error. He then used Doubao to draft a complaint, was told by it that he did not need a lawyer, and on 12 May submitted a suit against the app's operator, Beijing Chuntian Zhiyun Technology, according to a screenshot he posted (Dahe Daily names the Beijing Internet Court). His posts had been deleted by 19 May. Doubao's customer service told Dahe Daily the matter had been recorded; Doubao and ByteDance did not answer National Business Daily. Whether the court accepted the case, and its outcome, are not reported.","incidentDate":"2026-01-01","incidentKind":"single_event","incidentDatePrecision":"year","exposurePattern":"repeated_interactions","reportedDate":"2026-05-15","aiSystem":"Doubao, ByteDance's consumer chatbot app, as named by the user and both outlets","aiProduct":"Doubao (reported)","aiCompany":"ByteDance (Doubao app operated by Beijing Chuntian Zhiyun Technology Co., Ltd.)","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["financial_loss"],"harmOutcomeSummary":"The user says he lost a 600-yuan refund fee after Doubao told him the fee would be small, and that the chatbot then promised to compensate him and later said it could not pay; the account is his, as reported by Dahe Daily and National Business Daily.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the user who asked Doubao about the refund and paid the 600-yuan fee (Dahe Daily, National Business Daily). No one else is reported harmed.","victimAgeRange":"adult","jurisdiction":"CN","platformType":"assistant","outcomeType":"lawsuit_filed","outcomeStatus":"unknown","primarySourceUrl":"https://www.nbd.com.cn/articles/2026-05-20/4400991.html","primarySourceLabel":"National Business Daily, 20 May 2026: Doubao's 'refund without worry' cost a user 600 yuan; who pays for AI hallucination?","firstPublishedAt":"2026-10-17T03:18:55.521434+00:00","updatedAt":"2026-10-17T03:18:55.521434+00:00","scopeVersion":"facts-v3","tags":["doubao","chatbot-advice","air-ticket-refund","financial-loss","compensation-promise","lawsuit-filed","china","communicated-with"]},{"id":"2024-beijing-arbitration-rules-tech-firm-unlawfully-dismissed-map-data-collector-after-moving-work-to-ai","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'12月26日，北京市人力资源和社会保障局召开北京市劳动人事争议仲裁委员会工作会议，会议审议发布了2025年度劳动人事争议仲裁十大典型案例。'; '其中，案例六界定了企业基于正常经营决策引入AI技术替代岗位'","relation":"supports","source_id":"s1"},{"locator":"'据《北京日报》报道，北京人社局于12月26日揭示了2025年度劳动人事争议仲裁的几个典型案例。'","relation":"supports","source_id":"s3"}],"assertion":"The Beijing human resources and social security bureau released ten typical labour arbitration cases of 2025 on 26 December 2025, including one on dismissal after AI replaced a post.","causal_attribution":"Directly reported by China National Radio's reporter at the bureau meeting."},{"id":"c2","status":"reported","evidence":[{"locator":"'于2009年7月1日入职某科技公司，担任数据采集员，负责传统人工地图数据采集业务。'; '2024年初，该科技公司为应对市场变化与技术发展，决定进行业务转型，将传统人工采集业务全面转向由AI技术主导的自动化数据采集'; '2024年12月26日，公司以“劳动合同订立时所依据的客观情况发生重大变化，致使劳动合同无法继续履行，且双方未能就变更劳动合同内容达成一致”为由'","relation":"supports","source_id":"s1"},{"locator":"'2024年年初，公司转向AI自动化采集，撤销其岗位及所在部门，年底以“客观情况重大变化”为由解除劳动合同。'","relation":"supports","source_id":"s2"},{"locator":"'2024年年初，公司决定转向AI主导的自动化数据采集，随即撤销了'; '到2024年底，公司以“劳动合同订立时所依据的客观情况发生重大变化”为由，解除与'","relation":"supports","source_id":"s3"}],"assertion":"The worker joined the company on 1 July 2009 doing manual map-data collection; in early 2024 the company moved that work to AI-led automated data collection and abolished the post, and on 26 December 2024 it terminated the contract citing a major change in objective circumstances.","causal_attribution":"The employer's actions and stated reason as recorded in the bureau's typical case; all three outlets relay that one release."},{"id":"c3","status":"reported","evidence":[{"locator":"'某科技公司引入AI技术属于企业主动进行的技术革新与商业决策'; '公司将技术迭代带来的经营风险直接转嫁给劳动者，并以此为由解除劳动合同，缺乏事实与法律依据。'","relation":"supports","source_id":"s1"},{"locator":"'仲裁委依据相关规定，认定公司违法解除劳动合同。'","relation":"supports","source_id":"s2"},{"locator":"'最终，仲裁委员会裁定该公司的行为属于违法解除。'","relation":"supports","source_id":"s3"}],"assertion":"The arbitration commission found the termination unlawful, holding that introducing AI was the company's own business decision and that the company had shifted the risk of technical change onto the worker.","causal_attribution":"The commission's finding as released by the bureau; the award itself was not read."}],"effects":[{"label":"dismissed after the employer moved the map-data collection work to AI-led automated collection","claim_id":"c2","direction":"negative"},{"label":"the arbitration commission found the dismissal unlawful","claim_id":"c3","direction":"positive"}],"sources":[{"id":"s1","url":"https://www.cnr.cn/bj/oiue/20251226/t20251226_527473921.shtml","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI); no human translation. The page was served in GBK encoding and decoded before reading. A reporter's account of the bureau meeting that released the cases.","independence_group":"beijing-labour-arbitration-typical-cases-dec-2025"},{"id":"s2","url":"https://www.chinanews.com.cn/sh/2025/12-29/10542198.shtml","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI); no human translation. A commentary, credited to Beijing Youth Daily, that summarises the same released case.","independence_group":"beijing-labour-arbitration-typical-cases-dec-2025"},{"id":"s3","url":"https://global.hk01.com/%E5%A4%A7%E5%9B%BD%E5%B0%8F%E4%BA%8B/60307355/%E7%BC%93%E8%A7%A3ai%E6%8A%A2-%E9%A5%AD%E7%A2%97-%E7%84%A6%E8%99%91-%E5%8C%97%E4%BA%AC%E4%BA%BA%E7%A4%BE%E5%B1%80-%E4%BB%A5ai%E6%9B%BF%E4%BB%A3%E5%B2%97%E4%BD%8D%E8%A7%A3%E9%9B%87%E5%91%98%E5%B7%A5%E5%B1%9E%E8%BF%9D%E6%B3%95","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI); no human translation. Relays Beijing Daily's report of the same bureau release.","independence_group":"beijing-labour-arbitration-typical-cases-dec-2025"}],"version":1,"ai_roles":["institutional_use"],"contexts":["work","justice"],"unknowns":["The employer's name and what AI system took over the collection work.","The dates of the arbitration application and award, and the compensation awarded.","Whether the company challenged the award in court."],"geography":{"basis":"The case is one of the Beijing human resources and social security bureau's typical cases decided by Beijing arbitration bodies, and the employer is described as a technology company in the Beijing case. The worker's own country is not stated.","court_countries":["CN"],"event_countries":["CN"],"affected_person_countries":[]},"publication":{"basis":"Published as an employer's consequential response to its own adoption of AI: a worker employed since 2009 was dismissed after the map-data collection work was moved to AI-led automated collection, and a Beijing arbitration commission found the dismissal unlawful. The facts rest on the Beijing human resources and social security bureau's typical case as reported by China National Radio, China News Service and HK01, which share one origin.","reviewed_on":"2026-10-17"},"ai_involvement":{"basis":"The harm is the employer's response to its own adoption of AI: according to the Beijing typical case as reported by China National Radio, China News Service and HK01, the company moved manual map-data collection to automated collection led by AI technology, abolished the worker's department and post, and then terminated the contract citing a major change in objective circumstances. No source describes any AI output about the worker, so the relation is recorded as unknown under the consequential-response exemption.","status":"reported"},"person_relations":["unknown"]},"name":"Beijing arbitration commission rules a tech company unlawfully dismissed a map-data collector after moving the work to AI-led automated collection","summary":"A technology company in Beijing employed a worker from July 2009 as a data collector doing manual map-data collection. In early 2024 the company moved that work to automated data collection led by AI technology and abolished the worker's department and post, and on 26 December 2024 it terminated the worker's contract, citing a major change in the objective circumstances on which the contract was based. The worker applied for labour arbitration, and the arbitration commission found the dismissal unlawful, according to a typical case that the Beijing human resources and social security bureau released on 26 December 2025, as reported by China National Radio, China News Service and HK01. The commission said that introducing AI was the company's own business decision and lacked the unforeseeable and unavoidable character the contract-law provision requires, and that the company had shifted the business risk of technical change onto the worker.","incidentDate":"2024-12-26","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"unknown","reportedDate":"2025-12-26","aiSystem":"No AI product is named. The company replaced manual map-data collection with automated data collection led by AI technology, according to the Beijing labour arbitration typical case","aiProduct":"Unidentified AI data-collection system","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["professional_harm"],"harmOutcomeSummary":"A worker employed since 2009 lost the job after the employer moved the map-data collection work to AI-led automated collection; a Beijing labour arbitration commission found the dismissal unlawful (Beijing typical case as reported by China National Radio, China News Service and HK01).","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One worker was dismissed (Beijing typical case as reported by China National Radio). The worker is counted under other people harmed because the AI was the employer's system.","victimAgeRange":"adult","jurisdiction":"CN","platformType":"other","outcomeType":"lawsuit_filed","outcomeStatus":"resolved","primarySourceUrl":"https://www.cnr.cn/bj/oiue/20251226/t20251226_527473921.shtml","primarySourceLabel":"China National Radio, 26 December 2025: Beijing releases ten typical labour arbitration cases","firstPublishedAt":"2026-10-17T03:10:26.65538+00:00","updatedAt":"2026-10-17T03:10:26.65538+00:00","scopeVersion":"facts-v3","tags":["dismissal","ai-replacement","labour-arbitration","workplace-ai","consequential-response"]},{"id":"2024-beijing-internet-court-ai-synthesised-voice-of-older-parenting-educator-in-book-sales-videos-company-liable","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'2024年，某文化公司为销售家庭育儿类图书，委托带货主播制作短视频开展商业推广。'; '主播发布的多条宣传视频中'; '公开演讲、授课的画面片段'; '同时配置AI合成音频'; '用户点击视频跳转链接，可直接进入该文化公司店铺购买图书。'; '在教育、育儿领域具有一定知名度'","relation":"supports","source_id":"s1"},{"locator":"'在“带货主播利用AI技术实施侵权案”中，商家未经许可合成老年人声音用于商业宣传，该声音结合音色、语调、发音节奏及社会知名度，能够识别特定老年人的'","relation":"supports","source_id":"s2"}],"assertion":"In 2024 a culture company selling family parenting books commissioned a livestream sales host to make promotional short videos; several videos used clips of the plaintiff's public lectures with AI-synthesised audio closely resembling the plaintiff's voice, linked viewers to the company's shop, and were not authorised by the plaintiff.","causal_attribution":"The facts are the court's account in its 16 October 2026 release, relayed by The Paper (detail) and China News Service (the vice-president's summary). Both depend on the same release, so the claim is reported."},{"id":"c2","status":"reported","evidence":[{"locator":"'法院审理认为，判断AI合成声音是否构成对自然人声音权益的侵害，核心在于能否识别特定自然人。'; '本案中文化公司未对素材授权情况进行审查，存在过失，与带货主播构成共同侵权，据此判决该文化公司赔礼道歉，并赔偿经济损失及维权合理支出。'","relation":"supports","source_id":"s1"},{"locator":"'该声音结合音色、语调、发音节奏及社会知名度，能够识别特定老年人的，构成对其人格权益的侵害；委托方未尽审查注意义务的，承担连带责任。'","relation":"supports","source_id":"s2"}],"assertion":"The Beijing Internet Court held that the AI-synthesised voice, used with the plaintiff's image and public profile, was identifiable as the plaintiff's and infringed the plaintiff's portrait and voice rights; it found the company, which had not checked the material's authorisation, jointly liable with the host and ordered it to apologise and compensate economic losses and reasonable costs.","causal_attribution":"The ruling is attributed to the court as relayed from its release; the judgment text was not read, so the claim is reported rather than documented. The court's finding establishes the infringement for the purposes of the case."},{"id":"c3","status":"reported","evidence":[{"locator":"'在北京互联网法院10月16日发布的涉老年人网络侵权典型案例中'","relation":"supports","source_id":"s1"},{"locator":"'这是记者16日从北京互联网法院涉老年人网络侵权案件审理情况新闻发布会上获悉的。'; '已出现非法使用AI技术深度合成老年人肖像或声音用于不当目的的情形'","relation":"supports","source_id":"s2"}],"assertion":"The court released the case on 16 October 2026 at a press conference on online infringement cases involving older people, and said that AI deep synthesis of older people's portraits or voices for improper purposes has appeared in such cases.","causal_attribution":"Both outlets report the same press conference."}],"effects":[{"label":"voice imitated by AI-synthesised audio and image used without consent in sales videos; court found portrait and voice rights infringed and ordered compensation (court account)","claim_id":"c2","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.thepaper.cn/newsDetail_forward_34262393","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI) on 2026-10-17; no human reviewer inspected the text. The Paper's report of a case from the Beijing Internet Court's 16 October 2026 release of typical cases on online infringement involving older people ('据通报').","independence_group":"beijing-internet-court-older-people-cases-release-2026-10-16"},{"id":"s2","url":"https://www.chinanews.com.cn/fz/2026/10-16/10715820.shtml","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI) on 2026-10-17; no human reviewer inspected the text. China News Service report of the same Beijing Internet Court press conference, quoting the court's vice-president.","independence_group":"beijing-internet-court-older-people-cases-release-2026-10-16"}],"version":1,"ai_roles":["others_use"],"contexts":["privacy","justice"],"unknowns":["The judgment date, the amounts awarded and whether the host was a party to the suit.","The tool used to synthesise the voice, the platform, and the number of videos and viewers.","The text of the judgment; both reports rest on the court's release.","How the court established that the audio was AI-synthesised; the reports do not give the technical basis."],"geography":{"basis":"The Beijing Internet Court decided the case. The reports anonymise the parties and do not say where the company or host was based, where the videos were published or where the plaintiff lives, so no event or affected-person country is recorded.","court_countries":["CN"],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published as a core case (depicted_or_impersonated): according to the Beijing Internet Court's account, a sales host's promotional videos used AI-synthesised audio identifiable as an older educator's voice without consent, and the court found the commissioning company jointly liable and ordered an apology and compensation. One reporting chain (the court's release, read in two outlets); the parties are anonymised by the court.","reviewed_on":"2026-10-17"},"ai_involvement":{"basis":"The court's account, relayed by The Paper, says the host's videos set clips of the plaintiff's lectures to AI-synthesised audio whose timbre, intonation and rhythm closely resembled the plaintiff's voice, and the court decided the case as an AI-synthesised voice infringement; China News Service quotes the court's vice-president describing the merchant's unauthorised synthesis of the older person's voice. The AI output is the synthesised voice imitating the plaintiff (depicted_or_impersonated), which the court found identifiable and infringing. The tool is not named.","status":"supported"},"person_relations":["depicted_or_impersonated"]},"name":"Beijing Internet Court says a sales host's videos for a book company used an older parenting educator's AI-synthesised voice without consent; company liable","summary":"According to the Beijing Internet Court's account, released on 16 October 2026 among typical cases on online infringement involving older people, a culture company selling family parenting books commissioned a livestream sales host in 2024 to make promotional short videos. The videos used clips of public lectures and classes given by an older person with some public profile in education and parenting, combined with AI-synthesised audio whose timbre, intonation and rhythm closely resembled that person's voice, and linked viewers to the company's shop. Neither the images nor the audio had been authorised. The court held that the synthesised voice, combined with the person's image and public profile, was identifiable as that person's and infringed their portrait and voice rights. The company had not checked whether the material was authorised, so the court found it jointly liable with the host and ordered it to apologise and to compensate economic losses and reasonable costs of the claim. The amounts, the judgment date and the tool are not reported.","incidentDate":"2024-01-01","incidentKind":"single_event","incidentDatePrecision":"year","exposurePattern":"unknown","reportedDate":"2026-10-16","aiSystem":"AI-synthesised audio, made with a tool the court account does not name, whose timbre, intonation and speech rhythm closely resembled the plaintiff's voice, set over clips of the plaintiff's public lectures in a livestream sales host's promotional short videos (court account)","aiProduct":"Unidentified voice-cloning tool","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["financial_loss"],"harmOutcomeSummary":"According to the Beijing Internet Court's account, AI-synthesised audio identifiable as an older educator's voice was used without consent, with clips of the educator's lectures, to sell books; the court found the person's portrait and voice rights infringed and ordered the commissioning company to apologise and compensate economic losses and costs.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the plaintiff whose voice and image the court found were used without authorisation (court account relayed by The Paper). Exact 1.","victimAgeRange":"elderly","jurisdiction":"CN","platformType":"other","outcomeType":"lawsuit_filed","outcomeStatus":"resolved","primarySourceUrl":"https://www.thepaper.cn/newsDetail_forward_34262393","primarySourceLabel":"The Paper, 16 October 2026: court case on AI-cloned voice of an older person used in livestream book sales","firstPublishedAt":"2026-10-17T03:03:46.98321+00:00","updatedAt":"2026-10-17T03:03:46.98321+00:00","scopeVersion":"facts-v3","tags":["voice-cloning","voice-rights","portrait-rights","livestream-selling","court-ruling","older-people","beijing","china","depicted-or-impersonated"]},{"id":"2024-beijing-court-rules-insurer-unlawfully-dismissed-legal-officer-over-ai-platform-upload","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'在某保险公司担任法务，负责合规稽查、风险核查等工作。2024年7月，为优化工作流程、提升PPT制作及数据分析效率'; '在公司领导推荐下，将自行整理加工后的公司稽核问题数据表，上传至第三方AI平台用于辅助办公'","relation":"supports","source_id":"s1"},{"locator":"'2024年7月，为优化工作流程、提升PPT制作及数据分析效率，她在公司领导推荐下，将自行整理加工后的公司稽核问题数据表上传至第三方AI平台辅助办公'","relation":"supports","source_id":"s2"}],"assertion":"A legal officer at an insurance company, responsible for compliance audits and risk checks, uploaded a company audit-issues data table she had compiled and processed to a third-party AI platform in July 2024, to help make presentations and analyse data, on the recommendation of company leadership.","causal_attribution":"The court's account as relayed by two outlets that share it as their source."},{"id":"c2","status":"reported","evidence":[{"locator":"'2024年8月，公司却突然向'; '出具《解除劳动合同告知书》'; '“严重违反规章制度”为由，单方解除了双方劳动关系'; '其将公司稽核类内部文件上传至第三方AI平台，平台会收集、留存用户数据用于模型迭代，存在信息泄露、被第三方窃取的重大风险'","relation":"supports","source_id":"s1"},{"locator":"'一个月后，公司向她出具《解除劳动合同告知书》，理由是'; '“严重违反规章制度”'","relation":"supports","source_id":"s2"}],"assertion":"In August 2024 the company served a notice terminating her labour contract for serious violation of its rules, arguing that as a compliance employee bound by a confidentiality agreement she had uploaded internal audit files to a platform that collects and retains user data for model iteration, creating a risk of leakage.","causal_attribution":"The company's stated reason for the dismissal, as recounted in the court's account; the dismissal responded to the employee's use of the AI platform."},{"id":"c3","status":"reported","evidence":[{"locator":"'认为，自己没有泄密的主观故意，使用AI工具是为了提高工作效率，上传至AI的数据表已经过整理加工，并非公司核心保密信息，属于合规办公，此次操作也并未造成公司信息外泄或经济损失等现实后果'","relation":"supports","source_id":"s1"}],"assertion":"The employee said she had no intent to disclose secrets, that the uploaded table had been processed and was not core confidential information, and that no leak or economic loss resulted.","causal_attribution":"The employee's position as recounted in the court's account."},{"id":"c4","status":"reported","evidence":[{"locator":"'朝阳法院审理认为'; '不存在违反规章制度的主观故意'; '所有内部规章制度均未明确禁止员工使用第三方AI工具辅助办公'; '公司未针对AI工具使用开展任何专项培训'; '公司仅以AI平台存在数据留存的通用规则，推定存在泄密风险，不足以认定员工行为构成“严重违反规章制度”'","relation":"supports","source_id":"s1"},{"locator":"'法院还指出，公司未能举证证明'; '上传的文件属于法定或制度界定的核心保密信息，也无法证实该行为造成了信息外泄、经济损失或声誉受损等实际后果'","relation":"supports","source_id":"s2"}],"assertion":"The Chaoyang District People's Court found that she had no intent to breach the rules, that none of the company's rules expressly prohibited third-party AI tools, that the company had given no training on them, and that the platform's general data-retention rules did not establish a serious violation.","causal_attribution":"The court's reasoning as relayed by the press; the judgment text was not inspected."},{"id":"c5","status":"reported","evidence":[{"locator":"'依法判决撤销其向'; '作出的《解除劳动合同告知书》，双方继续履行劳动合同，同时判令保险公司向'; '支付因违法解约产生的年终奖差额、绩效工资、工资损失等。目前，该判决已经生效'","relation":"supports","source_id":"s1"},{"locator":"'一审认定保险公司单方解除行为违法，判决撤销解除告知书、双方继续履行劳动合同，并判令公司支付年终奖差额、绩效工资及工资损失，目前判决已生效'","relation":"supports","source_id":"s2"},{"locator":"'法院一审认定，公司单方解除行为违法，判决撤销解除通知、双方继续履行合同，并补发年终奖差额、绩效工资及工资损失。判决已生效'","relation":"supports","source_id":"s3"}],"assertion":"The court ruled at first instance that the dismissal was unlawful, revoked the termination notice, ordered the labour contract to continue and ordered the insurer to pay the year-end bonus shortfall, performance pay and lost wages; the judgment has taken effect.","causal_attribution":"Reports of the judgment that all derive from the court's disclosure, so the claim stays reported."}],"effects":[{"label":"employee dismissed by her employer for uploading a work data table to a third-party AI platform","claim_id":"c2","direction":"negative"},{"label":"employee lost year-end bonus, performance pay and wages through the dismissal, which a court ordered the insurer to make good","claim_id":"c5","direction":"negative"}],"sources":[{"id":"s1","url":"https://xinwen.bjd.com.cn/content/s6acee3f7e4b0e42f8f0189ec.html","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese in full. Quotations and their English renderings in this record were translated by the research agent (an AI); no human translator reviewed them. Beijing Daily's own report (reporter credited) of the Chaoyang court's account of the case.","independence_group":"chaoyang-court-account-oct-2026"},{"id":"s2","url":"https://news.mydrivers.com/1/1157/1157186.htm","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese in full. Quotations and their English renderings in this record were translated by the research agent (an AI); no human translator reviewed them. Kuai Keji relays the case from China National Radio (Voice of China); the court is the underlying source, so it shares an independence group with Beijing Daily.","independence_group":"chaoyang-court-account-oct-2026"},{"id":"s3","url":"https://www.mrjjxw.com/articles/2026-10-14/4604034.html","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese in full. Quotations and their English renderings in this record were translated by the research agent (an AI); no human translator reviewed them. A signed commentary in National Business Daily that summarises the court's disclosure of the case; it adds no independent reporting.","independence_group":"chaoyang-court-account-oct-2026"}],"version":1,"ai_roles":["own_use"],"contexts":["work","justice"],"unknowns":["The name of the insurer and of the AI platform.","The date of the judgment and the amounts ordered.","Whether the employee returned to work after the ruling.","Whether the platform retained or used the uploaded table."],"geography":{"basis":"The ruling was given by the Chaoyang District People's Court in Beijing. No source states where the insurer or the employee was located, so the event and affected-person countries are left unrecorded rather than inferred from the court's seat.","court_countries":["CN"],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published as an employer's dismissal of a named-role employee for her own use of a third-party AI platform, followed by a court ruling, now effective, that the dismissal was unlawful. The facts are the court's account as reported by the press; the judgment itself was not read.","reviewed_on":"2026-10-15"},"ai_involvement":{"basis":"The harm is the employer's response to the employee's own use of AI. In the court's account relayed by Beijing Daily and Kuai Keji, she uploaded a compiled company audit data table to a third-party AI platform to help with presentations and data analysis, and the company's termination notice treated that upload, and the platform's retention of user data for model iteration, as a serious breach of its rules. No source says the AI platform produced any output about the employee or that any output reached the decision, so the relation is unknown under the consequential-response exemption.","status":"reported"},"person_relations":["unknown"]},"name":"Beijing court rules an insurer unlawfully dismissed a legal officer for uploading an internal audit table to a third-party AI platform","summary":"A legal officer at an insurance company, responsible for compliance audits and risk checks, uploaded a company audit-issues data table that she had compiled and processed to a third-party AI platform in July 2024, to help make presentations and analyse data. According to the court's account, she did so on the recommendation of company leadership. In August 2024 the company served her a notice terminating her labour contract for serious violation of its rules, arguing that as a compliance employee bound by a confidentiality agreement she had exposed internal audit material to a platform that collects and retains user data for model iteration. The Chaoyang District People's Court in Beijing ruled at first instance that the dismissal was unlawful: the company's rules did not prohibit third-party AI tools, it had given no training on their use, and it had not shown that the table was core confidential information or that any leak or loss occurred. The court revoked the termination notice, ordered the contract to continue and ordered the company to pay the employee's year-end bonus shortfall, performance pay and lost wages. Kuai Keji, citing China National Radio, reported the ruling on 13 October 2026 and Beijing Daily on 14 October; both say the judgment has taken effect. No source names the insurer or the AI platform.","incidentDate":"2024-08-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2026-10-13","aiSystem":"A third-party AI platform, not named in any source, to which the employee uploaded a compiled company audit-issues data table to help make presentations and analyse data","aiProduct":"Unidentified AI presentation and data-analysis tool","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["professional_harm","financial_loss"],"harmOutcomeSummary":"The employee lost her job in August 2024 over her upload of a work data table to a third-party AI platform; the Chaoyang court later ruled the dismissal unlawful and ordered the insurer to pay the year-end bonus shortfall, performance pay and wage losses arising from it (court's account as reported by Beijing Daily and Kuai Keji). Whether the sums have been paid is not reported.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One employee: the claimant in the reported labour dispute, who used the AI platform herself.","victimAgeRange":"adult","jurisdiction":"CN","platformType":"other","outcomeType":"lawsuit_filed","outcomeStatus":"resolved","primarySourceUrl":"https://xinwen.bjd.com.cn/content/s6acee3f7e4b0e42f8f0189ec.html","primarySourceLabel":"Beijing Daily, 14 October 2026: 用外部AI处理内部文件遭公司辞退？法院判决：企业违法！","firstPublishedAt":"2026-10-15T03:00:01.598786+00:00","updatedAt":"2026-10-15T03:00:01.598786+00:00","scopeVersion":"facts-v3","tags":["dismissal","workplace-ai","labour-dispute","reinstatement","insurance","consequential-response"]},{"id":"2026-jiashan-zhejiang-doubao-burial-date-lawsuit","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'今年4月17日，他接到家里人的消息，说母亲突发疾病过世'; '当时家里人请了一个风水先生，算出来4月20日是“黄道吉日”'; '软件的问答记录显示，史先生当时提问：“妈妈今天去世，什么时候安葬最合适？”'; '“豆包”回答，按照当地习俗和黄历吉日，最稳妥的推荐是4月19日'; '我就把“豆包”的话说给他们听'; '那么他们就相信了，就照办了'","relation":"supports","source_id":"s1"},{"locator":"'今年4月17日，史先生母亲去世后，为选择下葬日期，他向豆包询问“黄道吉日”。史先生称，豆包首次回答推荐4月19日'","relation":"supports","source_id":"s3"}],"assertion":"After his mother died suddenly on 17 April 2026, the man asked Doubao when she should be buried, having objected to a feng-shui master's choice of 20 April; Doubao's recorded answer recommended 19 April as the safest choice under local custom and the almanac, and he persuaded his family to follow it.","causal_attribution":"The plaintiff's account and the chat records shown by the Jiaxing broadcaster."},{"id":"c2","status":"reported","evidence":[{"locator":"'“豆包”回答7点到9点，不过这次的答案跟上次的答案有点不一样，“豆包”的回答中提到，4月19日不是黄道吉日'; '他又问了好几遍，“豆包”给出的答复是19日不是下葬的“黄道吉日”'; '亲戚朋友已经通知，改日期已经来不及'; '丧事办好不久，家里就有亲戚出交通事故，受伤严重。家里人有怨言，说是母亲安葬日子不对，破坏了风水'; '记者：家里亲戚有怪你的嘛？'; '肯定怪啊，他们说是不是日子被我改了'; '也让家庭关系变得紧张'","relation":"supports","source_id":"s1"},{"locator":"'等相关事情都安排妥当后，史先生再次询问豆包时，其称19日不是“黄道吉日”，可此时已不便再更改日期'; '家里人对于史先生的安排产生怨言，认为其选择安葬母亲的日子不对，破坏了风水'","relation":"supports","source_id":"s5"}],"assertion":"When he later asked what hour was suitable, Doubao answered 7 to 9 o'clock but said 19 April was not an auspicious day, and repeated that when asked again; relatives had already been notified, so the burial went ahead on 19 April. After a relative was seriously injured in a traffic accident, family members blamed the burial date and him, and family relations became tense.","causal_attribution":"The contradictory answers are shown in the chat records; the link between the burial date and the relative's accident is the family's belief, which the reports and the quoted lawyers treat as unsupported."},{"id":"c3","status":"corroborated","evidence":[{"locator":"'“豆包”软件和服务生成的内容仅供参考，不作为专业建议。涉及产生重大影响的情形，建议咨询相关专业人士'; '所带来的后果和责任均由用户自行承担'","relation":"supports","source_id":"s1"},{"locator":"'华商报大风新闻记者看到，豆包App《用户协议》中注明：“本软件及服务生成的内容仅供参考，你不得将输出的内容作为专业建议'; '本软件的输出不应成为你进一步作为或者不作为的依据'; '用户协议中“后果由用户自行承担”等条款属于格式条款'","relation":"supports","source_id":"s2"},{"locator":"'目前，豆包对话界面上方也标注“AI生成可能有误，注意核实”'","relation":"context","source_id":"s3"}],"assertion":"Doubao's user agreement states that generated content is for reference only and not professional advice, that users should consult professionals on matters of major impact, and that the output should not be the basis for action or inaction; it also contains a clause placing the consequences of acting on outputs on the user.","causal_attribution":"Quoted from the agreement by the broadcaster and read in the app by Huashang Daily's reporter."},{"id":"c4","status":"reported","evidence":[{"locator":"'向“豆包”软件的公司投诉，没有收到回复，于是他决定起诉对方。“豆包”还帮史先生写了一份起诉状'; '这起案件嘉善县人民法院已经开庭审理。庭审中，“豆包”公司一方认为不存在网络侵权行为，软件服务过程中不存在任何过错'; '诉求就是赔礼道歉，赔损失'","relation":"supports","source_id":"s1"},{"locator":"'该案件已于9月3日在浙江省嘉善县人民法院开庭审理，案由为网络侵权责任纠纷'; '天眼查信息显示，豆包运营主体为北京春田知韵科技有限公司'","relation":"supports","source_id":"s3"},{"locator":"'9月3日，该案在嘉善县人民法院开庭审理，案由为网络侵权责任纠纷，被告为豆包运营方某公司'; '虽目前尚未宣判'","relation":"supports","source_id":"s2"}],"assertion":"His complaint to the operator went unanswered; he sued Beijing Chuntian Zhiyun Technology for an apology and compensation, saying Doubao drafted the complaint; Jiashan County People's Court heard the case on 3 September 2026 as a network-tort liability dispute, the company denied any tort or fault, and no judgment had been reported.","causal_attribution":"Hearing date and cause of action per Sohu, per Tianyancha as cited by The Paper, and per Huashang Daily; the parties' positions as relayed from the Jiaxing report."}],"effects":[{"label":"a burial date chosen on the chatbot's recommendation, then contradicted by the chatbot too late to change; family blame and strained relations after a relative's accident","claim_id":"c2","direction":"negative"},{"label":"an unanswered complaint and a lawsuit against the app's operator, heard 3 September 2026 with no judgment reported","claim_id":"c4","direction":"negative"}],"sources":[{"id":"s1","url":"https://news.sina.com.cn/s/2026-09-16/doc-inirykpk3180879.shtml","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-09-21 (Sina News, published 2026-09-16 03:03, live). Credited to Xinhua Daily; carries the Jiaxing Media Centre 'Xiaoxin Shuoshi' report of 15 September with the interview transcript, the chat records and the lawyer's comment. Translated by the reviewer; the plaintiff's surname is elided from the record.","independence_group":"jiaxing-media"},{"id":"s2","url":"https://k.sina.com.cn/article_5953740931_162dee08306703zmok.html","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-09-21 (Huashang Daily 'Dafeng News' legal weekly via Sina, published 2026-09-21 10:34, live). Summarises the case 'according to media reports', reports the 3 September hearing, and its own reporter read the Doubao app's user agreement; adds a lawyer's analysis. Translated by the reviewer.","independence_group":"huashang-daily"},{"id":"s3","url":"https://m.sohu.com/a/1077957190_122045489","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-09-21 (Sohu, published 2026-09-18 21:33, live). Relays the Jiaxing report and adds Tianyancha company details, the 3 September hearing and the May 2026 refund lawsuit. Translated by the reviewer.","independence_group":"jiaxing-media"},{"id":"s4","url":"https://finance.sina.cn/2026-09-16/detail-iniryzkw6682430.d.html","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-09-21 (Labour Daily relay on Sina Finance, published 2026-09-16 14:21, live). Same Jiaxing account in summary form. Translated by the reviewer.","independence_group":"jiaxing-media"},{"id":"s5","url":"https://m.thepaper.cn/newsDetail_forward_34093004","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese on 2026-09-21 (The Paper, a Pengpai-hao post by China City News, published 2026-09-18 00:15, live). Relays the Jiaxing report, cites Tianyancha for the 3 September hearing and adds a lawyer's comment and the June 2026 Douyin statement on AI answers. Translated by the reviewer.","independence_group":"jiaxing-media"},{"id":"s6","url":"https://www.scmp.com/news/people-culture/trending-china/article/3368136/chinese-man-sues-ai-firm-after-chatbots-auspicious-date-suggestion-leads-disaster","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-09-21 from the JSON-LD article body of the saved page (South China Morning Post, published 20 September 2026 10:21, live; a Jimu News relay). Consistent with the Chinese accounts; no case fact rests on it. Context only.","independence_group":"jiaxing-media"}],"version":1,"ai_roles":["own_use"],"contexts":["everyday_life","relationships","justice"],"unknowns":["The date and circumstances of the relative's traffic accident and the relative's identity are not reported; no report connects the accident to the burial date other than the family's belief.","The amount of compensation claimed is not disclosed.","No judgment or later hearing had been reported by 21 September 2026.","Whether the user's complaint reached the operator and why it went unanswered is not reported.","The case facts come from one reporting chain (the Jiaxing municipal broadcaster and its relays); the operator has not commented publicly beyond its position at the hearing."],"geography":{"basis":"The plaintiff lives in Jiashan county, Zhejiang, and the funeral was in his home town of Shuyang, Jiangsu (Huashang Daily: his mother died in his home town; the Jiaxing broadcaster via Sina gives the home town as Shuyang); the case is before Jiashan County People's Court, Zhejiang (Sohu citing Tianyancha; Huashang Daily).","court_countries":["CN"],"event_countries":["CN"],"affected_person_countries":["CN"]},"publication":{"basis":"Published under the 2026-09-15 charter as a failure of ordinary assistance with a reported adverse experience: a consequential family decision made on a chatbot's contradictory advice, followed by family blame and a lawsuit. Five Chinese bodies and one English relay read in full; the case facts rest on one reporting chain and are recorded as reported; the relative's accident is recorded as the family's attribution, not as a consequence of the AI advice. The plaintiff is identified only by a surname in the reports and is not named here.","reviewed_on":"2026-09-21"},"ai_involvement":{"basis":"Doubao's question-and-answer records, shown in the Jiaxing report and described by every relay, recommend 19 April and later state that 19 April is not an auspicious day; the plaintiff also says Doubao drafted his complaint. No inspected report records the operator disputing the chat records; its reported position at the hearing was that there was no tort and no fault in its service.","status":"reported"},"person_relations":["communicated_with"]},"name":"Jiashan, Zhejiang: a man chose his mother's burial date on Doubao's recommendation, the chatbot then contradicted itself, and after a relative's road accident his family blamed the date; he sued the app's operator for an apology and damages","summary":"A man living in Jiashan county, Zhejiang, whose mother died suddenly on 17 April 2026, asked the ByteDance chatbot Doubao which day was auspicious for her burial after disagreeing with a feng-shui master's choice of 20 April; Doubao recommended 19 April and he persuaded his family to follow it. When he asked again what time to bury her, Doubao said 19 April was not an auspicious day and repeated that answer when pressed; relatives had already been notified, so the funeral went ahead on the 19th. Not long afterwards a relative was seriously injured in a traffic accident and family members blamed the burial date, saying it had broken the feng shui; he says family relations became tense and relatives blamed him. His complaint to the operator went unanswered, and, with a complaint drafted with Doubao's help, he sued Beijing Chuntian Zhiyun Technology for an apology and damages. Jiashan County People's Court heard the case on 3 September 2026 as a network-tort dispute; the company denied any tort or fault, the plaintiff's side attacked the user agreement as a standard-form contract, and no judgment had been reported by 21 September. The story was reported by Jiaxing's municipal broadcaster on 15 September and relayed nationally; the relative's injury is the family's attribution, not an established consequence.","incidentDate":"2026-04-17","incidentEndDate":"2026-04-19","incidentKind":"single_event","incidentDatePrecision":"range","exposurePattern":"repeated_interactions","reportedDate":"2026-09-15","aiSystem":"Doubao (豆包), ByteDance's consumer chatbot app","aiProduct":"Doubao","aiCompany":"Beijing Chuntian Zhiyun Technology Co., Ltd. (Doubao operator; a ByteDance/Douyin subsidiary per Tianyancha as relayed by Sohu and The Paper)","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["relationship_disruption","impaired_judgment"],"harmOutcomeSummary":"The man relied on Doubao's recommendation for a consequential family decision and was left, after the app reversed itself too late to change the date, with a burial on a day his family considers inauspicious; relatives blamed him after a relative's later traffic accident and family relations became tense (his account to the Jiaxing broadcaster). The accident itself is the family's superstition-based attribution and is not treated here as a consequence of the AI advice.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person, the Doubao user who made the burial decision and reports family blame and tension (all inspected reports). The injured relative is not counted: the reports give no basis for connecting the traffic accident to the AI advice. Exact 1.","victimAgeRange":"adult","jurisdiction":"CN","platformType":"assistant","outcomeType":"lawsuit_ongoing","outcomeStatus":"ongoing","primarySourceUrl":"https://news.sina.com.cn/s/2026-09-16/doc-inirykpk3180879.shtml","primarySourceLabel":"Sina News, 16 September 2026, relaying Jiaxing Media Centre's 'Xiaoxin Shuoshi' of 15 September: interview transcript with the plaintiff, the Doubao chat records and the lawyer's comment","firstPublishedAt":"2026-09-21T04:11:21.856829+00:00","updatedAt":"2026-09-30T01:17:42.015154+00:00","scopeVersion":"facts-v3","tags":["doubao","bytedance","everyday-assistance","contradictory-answers","funeral","lawsuit","china","zhejiang","jiashan","family-conflict"]}]}