{"meta":{"exportedAt":"2026-10-23T08:48:50.948Z","formatVersion":2,"selection":{"q":"bc","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"","response":"minors","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":2,"languages":1,"unknownLocation":0,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":0,"minors":2,"coreRelations":1,"contextualRelations":2,"mixedRelations":1,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-boca-raton-lyft-ai-damage-claim","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'It was a $75 damage fee from Lyft.'; 'said they didn’t leave a mess in the Lyft, contrary to what a Lyft customer service representative told'","relation":"supports","source_id":"s1"},{"locator":"'the $75 charge came after his daughters were accused of leaving a mess inside the vehicle'; 'a fraud alert from my phone from Chase saying that I have an unrecognized charge from Lyft'","relation":"supports","source_id":"s2"},{"locator":"'took a Lyft home from the beach on Saturday, May 16'; 'he had been charged a $75 damage fee, in addition to the rideshare cost, for an alleged mess the driver claimed the teens had left behind in the car'","relation":"supports","source_id":"s3"}],"assertion":"On Saturday 16 May 2026, after his teenage daughters' Lyft ride home from the beach in Boca Raton, Florida, a father received a bank fraud alert for a $75 Lyft damage fee charged on top of the fare; Lyft customer service told him the driver had reported that the riders left a mess in the car.","causal_attribution":"The father's account in three separate interviews (one origin); the ride date is stated by ABC. The accounts differ on who rode: WPBF says his two daughters, WPTV his daughters and a friend, ABC one daughter and a friend. Lyft's own records of the charge were not inspected."},{"id":"c2","status":"reported","evidence":[{"locator":"'She goes, ‘Dad, that's AI, you could see the Gemini logo on the bottom right-hand side of one of the photos,’'","relation":"supports","source_id":"s1"},{"locator":"'depicts the interior of a car with what appears to be a beverage and french fries spilled across the backseat and carpet'; 'spotted an AI logo in the bottom righthand corner of the photo, which she said tipped her off that the image was allegedly AI-generated'","relation":"supports","source_id":"s3"},{"locator":"'And she points to it, and it's the AI hologram on the photo, and I'm like, oh my God, you're right.'","relation":"supports","source_id":"s2"}],"assertion":"The photo that Lyft customer service sent the father as the driver's proof depicted a car interior with what appeared to be a spilled drink and french fries, and one daughter pointed out a Gemini logo in its bottom right-hand corner, which the family took as showing the image was AI-generated.","causal_attribution":"The family's identification of the logo, reported by the father and the daughter; ABC's description of the photo as supplied by the father. No independent examination of the image or of the driver's account was reported; the attribution to Gemini rests on the family's reading of the watermark."},{"id":"c3","status":"reported","evidence":[{"locator":"'we verify everything with the drivers, and the driver, you know, sent us pictures. And I said, well, I asked them to send me the pictures'","relation":"supports","source_id":"s1"},{"locator":"'which initially sided with the driver. He then asked for the evidence'","relation":"supports","source_id":"s2"}],"assertion":"Lyft customer service told the father that it verifies damage reports with drivers and that the driver had sent pictures; WPTV reports that Lyft initially sided with the driver until he asked for the evidence.","causal_attribution":"The father's account of his chat with Lyft customer service (one origin); Lyft's statements describe its review process only in general terms."},{"id":"c4","status":"reported","evidence":[{"locator":"'the Lyft rep agreed that the images were created using AI, apologized, and blocked the driver from their app'; 'declined the charge'","relation":"supports","source_id":"s1"},{"locator":"'he says Lyft agreed and apologized. The company reimbursed the family and permanently removed the driver from the platform.'","relation":"supports","source_id":"s2"},{"locator":"'which ultimately agreed with the pair's assessment that the photo was fake and apologized'","relation":"supports","source_id":"s3"}],"assertion":"The father says that after he pointed out the logo, the Lyft representative agreed the images were AI-made, apologised and blocked the driver; WPBF reports that he declined the charge, and WPTV reports that the company reimbursed the family.","causal_attribution":"The father's account of Lyft's reaction (one origin). Lyft's agreement that the image was AI-generated is reported by the father; the company's statements do not say so. Whether the charge was reversed or repaid is reported differently (declined per WPBF; reimbursed per WPTV; reimbursement offered per Lyft)."},{"id":"c5","status":"reported","evidence":[{"locator":"'We have reviewed the rider’s concerns, offered reimbursement, unpaired the rider and driver, and addressed the matter directly with the driver.'","relation":"supports","source_id":"s1"},{"locator":"'We have reviewed the rider's concerns, offered reimbursement, and permanently removed the driver from the platform.'","relation":"supports","source_id":"s2"},{"locator":"'In a statement to ABC News on Tuesday, a Lyft spokesperson said'; 'offered reimbursement, and permanently removed the driver from the platform.'","relation":"supports","source_id":"s3"}],"assertion":"A Lyft spokesperson told WPBF that the company had reviewed the rider's concerns, offered reimbursement, unpaired the rider and driver and addressed the matter with the driver; in later statements to WPTV and ABC News the spokesperson said the driver had been permanently removed from the platform.","causal_attribution":"Company statements quoted by the three outlets (one origin: the Lyft spokesperson). The statements confirm an offered reimbursement and action against the driver; they do not say the photo was AI-generated."},{"id":"c6","status":"reported","evidence":[{"locator":"'posted his story on a Boca community Facebook page, getting several responses from other people who have had similar experiences'","relation":"supports","source_id":"s1"},{"locator":"'he said several people shared that they had encountered similar experiences'","relation":"supports","source_id":"s3"},{"locator":"'just take a picture of the car when you get out of the car'","relation":"supports","source_id":"s2"}],"assertion":"The father posted about the episode on a community Facebook page and says several people responded that they had encountered similar experiences; he now asks his daughters to photograph the car when they leave a ride.","causal_attribution":"The father's account; the responses are not quantified or verified."}],"effects":[{"label":"a father was charged a disputed $75 damage fee and his teenage daughters were accused of leaving a mess; Lyft initially upheld the charge on a driver's photo the family says was AI-generated","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.wpbf.com/article/lyft-driver-ai-falsely-accuse-damaging-car/71341981","kind":"news_report","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-10-08 and again on 2026-10-14 from the Internet Archive capture 20260915020212 (the live page returned HTTP 451 on both dates; the capture, not the publisher's site, was read); updated 18 May 2026. WPBF's own interview with the father plus a Lyft spokesperson statement given to WPBF. The family-account claims in this report share one origin (the father's interviews) with the WPTV and ABC reports, so they are not treated as independent corroboration.","independence_group":"wpbf"},{"id":"s2","url":"https://www.wptv.com/news/local-news/our-community/boca-raton-delray-beach/boca-raton-father-catches-lyft-driver-using-ai-to-fake-car-damage-driver-removed","kind":"news_report","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-10-08 and again on 2026-10-14 (live, HTTP 200; datePublished 21 May 2026). WPTV's own interview with the father plus a Lyft spokesperson statement given to WPTV; the page notes that portions of the story were assisted by AI tools and reviewed by a WPTV journalist. Family-account claims share one origin (the father) with the other two reports.","independence_group":"wptv"},{"id":"s3","url":"https://abcnews.com/GMA/News/father-daughter-speak-after-lyft-driver-accused-ai/story?id=133144373","kind":"news_report","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-10-08 and again on 2026-10-14 (live, HTTP 200; dated 20 May 2026). ABC News / Good Morning America interview with the father and one daughter plus a Lyft spokesperson statement given to ABC News. Family-account claims share one origin (the family's interviews) with the other two reports; the daughter's own remarks concern her recognition of the logo and her reaction.","independence_group":"abc"}],"version":1,"ai_roles":["others_use"],"contexts":["everyday_life","finance"],"unknowns":["Whether the image was in fact AI-generated has not been examined by anyone other than the family; Lyft's statements do not address it and the driver's account is not reported.","Whether the $75 charge was reversed or repaid: the father says he declined it, WPTV reports the family was reimbursed, and Lyft says it offered reimbursement.","Who rode: the accounts differ between two daughters (WPBF), the daughters and a friend (WPTV) and one daughter and a friend (ABC).","The driver is not named and no police report or legal action is reported.","How many other riders encountered similar claims is not quantified beyond the father's description of responses to his post.","When the driver sent the photo to Lyft: the reports say customer service told the father the driver had sent pictures and that Lyft initially sided with the driver, but not whether the photo accompanied the original damage report or was supplied only after the father disputed the charge."],"geography":{"basis":"Event: a Lyft ride home from Red Reef Park in Boca Raton, Florida (WPTV; WPBF dateline Boca Raton). Affected people: ABC describes the father as 'of Florida' and WPBF and WPTV as a Boca Raton man. No court.","court_countries":[],"event_countries":["US"],"affected_person_countries":["US"]},"publication":{"basis":"Relation-backfill full review (2026-10-14) under the 2026-10-06 informed_decision_about clarification: a father's attributed account, given in three separate interviews, that a Lyft damage-fee charge was upheld on a driver-supplied photo his daughter identified as AI-generated by its Gemini logo, with Lyft's statements confirming an offered reimbursement and the driver's removal. The AI output informed Lyft's handling of the charge about the father; when the driver supplied it is unknown. All claims are reported because the family account is one origin and the company statements do not confirm the AI generation. Low severity; no death; the father's name and the minors' names and ages are kept out of the public text.","reviewed_on":"2026-10-14"},"ai_involvement":{"basis":"The output: the photo Lyft sent the father as the driver's proof of a mess, which ABC describes as showing a spilled drink and french fries on a car's back seat and which the family says carried a Gemini logo in the corner (c2). The human use: Lyft customer service told the father that it verifies damage reports with drivers and that the driver had sent pictures, and WPTV reports that Lyft initially sided with the driver (c3). The consequence: a $75 damage fee charged to the father's card (c1), which Lyft upheld on the driver's pictures until the family pointed out the logo. No report says whether the driver supplied the photo with the original damage report or only after the father disputed the charge, so the output is recorded as informing the company's handling of the charge, with the timing unknown. The AI generation rests on the family's reading of the watermark as relayed in their interviews; the father says Lyft agreed, but Lyft's own statements only confirm an offered reimbursement and action against the driver, so the involvement is recorded as reported. The AI did not communicate with the family; its output informed the company's charge decision about the father (informed_decision_about).","status":"reported"},"person_relations":["informed_decision_about"]},"name":"Boca Raton father says a Lyft driver's damage-fee photo was AI-generated; Lyft says it offered reimbursement and removed the driver","summary":"A Boca Raton, Florida father told WPBF, WPTV and ABC News that after his teenage daughters took a Lyft home from the beach (on Saturday 16 May 2026, according to ABC News), he was charged a $75 damage fee because the driver reported that the riders had left a mess. Lyft customer service told him the driver had sent pictures. One daughter pointed out a Gemini logo in the corner of the photo, which the family took as showing it was AI-generated. The father says Lyft then agreed, apologised and blocked the driver. Lyft's statements say it reviewed the rider's concerns, offered reimbursement and, per its later statements, permanently removed the driver; they do not say the photo was AI-generated.","incidentDate":"2026-05-16","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"single_interaction","reportedDate":"2026-05-18","aiSystem":"AI image generation; the family says the driver's damage photo carried a Google Gemini logo","aiProduct":"Gemini (reported)","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["financial_loss","reputational_harm"],"harmOutcomeSummary":"A father was charged a $75 Lyft damage fee, which he disputed, and his teenage daughters were accused of leaving a mess in the car; Lyft initially upheld the charge on a driver-supplied photo the family says was AI-generated; Lyft says it offered reimbursement and removed the driver, and whether the charge was repaid or reversed is reported differently.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":3,"affectedCountStatus":"documented_minimum","affectedCountEvidence":"Three people at minimum: the father, who was charged the disputed $75 fee, and at least two teenage riders accused of leaving a mess (two daughters per WPBF; daughters and a friend per WPTV; one daughter and a friend per ABC). None used the AI tool, so all are counted under other people harmed. People who answered the father's Facebook post are not counted.","victimAgeRange":"minor","jurisdiction":"US","platformType":"other","outcomeType":"internal_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.wpbf.com/article/lyft-driver-ai-falsely-accuse-damaging-car/71341981","primarySourceLabel":"WPBF 25 News, 18 May 2026: Lyft driver uses AI to falsely accuse Boca Raton man's daughters of damaging car","firstPublishedAt":"2026-09-17T03:27:40.160475+00:00","updatedAt":"2026-10-14T03:00:25.536894+00:00","scopeVersion":"facts-v3","tags":["ai-generated-image","damage-fee-dispute","rideshare","lyft","gemini","united-states","florida","consumer","everyday-life"]},{"id":"2017-simsimi-ireland-cyberbullying","caseFacts":{"claims":[{"id":"c1","status":"corroborated","evidence":[{"locator":"'Several schools have sent letters or text messages to parents in recent days asking them to discuss use of the SimSimi app with their children.'; 'SimSimi is the most downloaded app in Ireland on Apple's iTunes charts and the second most-downloaded app on the Google Play store.'; 'One Dublin secondary school told parents this weekend that the app allowed individuals to be targeted easily.'","relation":"supports","source_id":"s2"},{"locator":"'Where schools were aware of this use by some pupils, they alerted parents of potential dangers. General alerts were also issued by many teachers and schools through social media.'","relation":"supports","source_id":"s4"},{"locator":"'said it was being downloaded \"in huge numbers\" across Ireland last week.'; 'we began to put out warnings through the media to parents and to schools'","relation":"supports","source_id":"s5"}],"assertion":"In late March 2017 schools in the Republic of Ireland sent letters or text messages asking parents to discuss the SimSimi app with their children, while the app topped Apple's download chart in Ireland.","causal_attribution":"School messages quoted by The Irish Times, a teachers' union statement to TheJournal.ie and a DCU anti-bullying centre director's BBC interview."},{"id":"c2","status":"corroborated","evidence":[{"locator":"'allows users to view anonymous, and often insulting, messages left about them by typing in their name.'; 'When a user sends a message on their phone, the app responds by scanning for related conversations in its database and responds by spitting out a relevant response.'","relation":"supports","source_id":"s1"},{"locator":"'In practice, a small group could make a range of comments about a person and, without that person able to stop it, their name could be associated with negative and abusive content.'","relation":"supports","source_id":"s4"},{"locator":"'IBTimes UK downloaded and tested the application. The exchange quickly turned weird.'; 'Time for another name. Typing Suzanne was met with: \"is gay\" and the name Emily brought up: \"Slut, who needs to improve her grades big time!!\"'","relation":"supports","source_id":"s7"},{"locator":"'It appears to be a computer generated chat room where you talk to a very abusive computer!'; 'The app is rated as 17+ but I am twice that age and was really shocked at some of the stuff that came back!'","relation":"supports","source_id":"s5"}],"assertion":"The app answers typed text, including a person's name, with replies other users have taught it, so that a name can return insulting messages; journalists and police who tested it received abusive replies.","causal_attribution":"The Irish Times's description of the mechanism, IBTimes UK's own test and the PSNI Down Facebook post quoted by the BBC."},{"id":"c3","status":"reported","evidence":[{"locator":"'One parent who said that she had seen \"vile comments\" about her daughter on the app told TheJournal.ie that the company had said it would take 15 days to deal with her request but offered three alternative methods whereby words could be deleted from the system if they had become associated with vile language.'","relation":"supports","source_id":"s3"},{"locator":"'We did some searches for our kids names and there were some vile, vile comments on the names for each of our respective children'; 'went into her phone to see if she’d ever downloaded the app on the app store and luckily she hadn’t. It was a really stressful situation.'; 'The mother was told she’d have to wait 15 days for action to be taken when she complained about this to SimSimi.'","relation":"supports","source_id":"s4"}],"assertion":"A parent told TheJournal.ie that she and other parents searched their children's names on the app and found vile comments on each, that her daughter did not know of the comments; she said her daughter had not downloaded the app, that the company said it would take 15 days to deal with her request while offering ways to delete words, and that it was a really stressful situation.","causal_attribution":"The parent's own account to TheJournal.ie, carried in two articles; the company's reply is as she described it."},{"id":"c4","status":"reported","evidence":[{"locator":"'In primary school, students were getting messages when they put in their name and they couldn’t understand where that had come from'; 'students were being insulted about being too fat or too ugly and very personal things, things they might only know about each other.'; 'For one friend, at the beginning it was all fine and inside jokes, but within a couple of days every time he looked up his name, something mean was being said. It hurt him a lot and he became very down.'","relation":"supports","source_id":"s5"}],"assertion":"A Dublin secondary teacher told the BBC that primary pupils typing in their names received messages insulting them about being too fat or too ugly and about personal things, and her 15-year-old son said that for one friend, within a couple of days, every time he looked up his name something mean was being said, which hurt him a lot and left him very down.","causal_attribution":"The teacher's and her son's accounts to the BBC; the son describes a friend's experience."},{"id":"c5","status":"reported","evidence":[{"locator":"'When you say my name on SimSimi, ‘autism’ comes up . . . people are so unfunny and cruel when hiding behind a phone screen'","relation":"supports","source_id":"s2"}],"assertion":"A student wrote on social media that \"autism\" comes up when their name is said on SimSimi.","causal_attribution":"A student's social media post quoted by The Irish Times."},{"id":"c6","status":"corroborated","evidence":[{"locator":"'any message sent to it is now responded to with the message: “I do not talk in Ireland for a while”.'","relation":"supports","source_id":"s3"},{"locator":"'No matter what you asked it from Wednesday onwards, however, you got the same response: “I do not talk in Ireland for a while”.'","relation":"supports","source_id":"s4"},{"locator":"'This afternoon, users were greeted with a message stating: \"I do not talk in Ireland for a while.\"'","relation":"supports","source_id":"s1"},{"locator":"'has been suspended in the Republic of Ireland, but children in Northern Ireland can still download it.'","relation":"supports","source_id":"s5"},{"locator":"'was restricted in the Republic of Ireland (RoI) last week (Wednesday 29 March)'","relation":"supports","source_id":"s7"}],"assertion":"From Wednesday 29 March 2017 the app answered users in Ireland with \"I do not talk in Ireland for a while\", while it remained available in Northern Ireland.","causal_attribution":"TheJournal.ie's and The Irish Times's own observations of the app's reply, the BBC's report of the suspension, and IBTimes UK's report of the date; the date rests on TheJournal.ie's 'from Wednesday onwards' (29 March 2017), a Webwise tweet of 29 March embedded by TheJournal.ie and IBTimes UK's 'Wednesday 29 March'."},{"id":"c7","status":"reported","evidence":[{"locator":"'On its Facebook page, PSNI Down said it was unusual for police to highlight apps, but the SimSimi app gave them \"cause for concern\".'; 'We have reported it to the App Store and will include it in our Internet Safety talks'; 'It has asked parents to remove the app from their children'","relation":"supports","source_id":"s5"},{"locator":"'On the PSNI Down Facebook page, a warning said the app was a \"cause for concern\".'","relation":"supports","source_id":"s7"}],"assertion":"The PSNI's County Down Facebook page posted that the app gave it cause for concern, describing abusive and explicit replies, and said it had reported the app to the App Store; a school in Northern Ireland asked parents to remove the app from their children's phones and another urged pupils to remove it.","causal_attribution":"A police Facebook post quoted by the BBC and IBTimes UK; no formal police action is reported."},{"id":"c8","status":"reported","evidence":[{"locator":"'\"I think they have a duty of care of suspend the service for all young people,\" says Liam Hackett of anti-bullying campaign Ditch the Label.'; 'We got 5,000 signatures on a petition'; 'ISMaker, the South Korean company behind the app, have not responded to requests for comment.'","relation":"supports","source_id":"s6"},{"locator":"'The South Korean company that developed SimSimi did not respond to requests for comment on Sunday.'","relation":"supports","source_id":"s1"}],"assertion":"Anti-bullying campaigners called for the service to be suspended for young people; a campaigner in Ireland said a petition had gathered 5,000 signatures; the developer, named as ISMaker, did not respond to requests for comment.","causal_attribution":"Campaigners' statements to BBC Newsbeat; the non-response is each outlet's own report."}],"effects":[{"label":"children's names returned insulting replies that other users had taught the app, and primary pupils received personal insults when they typed in their names","claim_id":"c4","direction":"negative"},{"label":"a pupil was hurt and became very down after finding something mean every time he looked up his name","claim_id":"c4","direction":"negative"},{"label":"a parent found vile comments attached to her daughter's name and was told her complaint would take 15 days to handle","claim_id":"c3","direction":"negative"},{"label":"a student found that an insult came up when their name was said on the app","claim_id":"c5","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.irishtimes.com/news/education/simsimi-app-linked-to-bullying-suspends-access-to-irish-users-1.3029753","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated Thu 30 March 2017, by the paper's education editor.","independence_group":"irish-times"},{"id":"s2","url":"https://www.irishtimes.com/news/education/schools-warn-of-bullying-linked-to-simsimi-app-1.3025437","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated Sun 26 March 2017; quotes school messages to parents and students' social media posts.","independence_group":"irish-times"},{"id":"s3","url":"https://www.thejournal.ie/simsimi-offline-ireland-3314458-Mar2017/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated 30 March 2017; includes a parent's account to TheJournal.ie and a CyberSafe Ireland interview given to Newstalk Breakfast.","independence_group":"thejournal"},{"id":"s4","url":"https://www.thejournal.ie/simsimi-explainer-3315369-Apr2017/","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated 2 April 2017; expands the same parent's account and quotes a teachers' union spokesperson.","independence_group":"thejournal"},{"id":"s5","url":"https://www.bbc.com/news/uk-northern-ireland-39453542","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated 31 March 2017; BBC News Northern Ireland, with interviews of a Dublin teacher and her son, a DCU centre director and a Northern Ireland principal, and the PSNI Down Facebook post.","independence_group":"bbc"},{"id":"s6","url":"https://www.bbc.com/news/newsbeat-39453778","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated 31 March 2017; BBC Newsbeat, with campaigners' statements.","independence_group":"bbc"},{"id":"s7","url":"https://www.ibtimes.co.uk/what-simsimi-look-chatbot-application-accused-enabling-cyberbullying-1615112","kind":"news_report","access":"read","language":"en","translation_note":"Read on 2026-10-07 from the live page (HTTP 200), dated 3 April 2017; the reporter's own test of the app plus relays of the BBC and TheJournal.ie.","independence_group":"ibtimes"}],"version":1,"ai_roles":["others_use","own_use"],"contexts":["education","relationships","everyday_life"],"unknowns":["Whether or when SimSimi restored access for users in Ireland, and whether it changed its moderation; the stored claim that the app was later restored with content moderation was not supported by any inspected source and has been removed.","Who taught the app the insults, and how many children were targeted; CyberSafe Ireland and the teachers' union describe use for bullying without a count.","Whether the student quoted by The Irish Times is the same person as either counted child.","Whether the pupil described to the BBC attended school in the Republic of Ireland or Northern Ireland; the teacher interviewed teaches in Dublin.","Whether any formal police action followed the PSNI Down Facebook warning; the stored wording 'formal warnings' is not supported."],"geography":{"basis":"The Irish Times places the school warnings in the Republic of Ireland and quotes a Dublin school; the BBC's teacher interviewee teaches in Dublin and the parent spoke to an Irish outlet about Irish schools. The BBC also reports warnings by schools and police in Northern Ireland (GB), but no harmed person is described there, so GB is not recorded as an event or affected country. No court is involved.","court_countries":[],"event_countries":["IE"],"affected_person_countries":["IE"]},"publication":{"basis":"Published as a core case (communicated_with and made_claim_about). The Irish Times, TheJournal.ie, the BBC and IBTimes UK describe the SimSimi app returning insulting, user-taught replies when children's names were typed in, in Irish schools in March 2017; a parent's account and a teacher's account describe two children harmed, and the developer suspended Irish access on 29 March 2017. The insults themselves were taught by other users, which the record states. No child, parent, teacher or campaigner is named here.","reviewed_on":"2026-10-07"},"ai_involvement":{"basis":"The app's own output is the abuse. The Irish Times (26 and 30 March 2017) describes SimSimi as responding to a typed message by scanning related conversations in its database and returning a response, and as returning anonymous, often insulting, messages when a user types in a name. IBTimes UK's reporter typed ordinary first names and received abusive replies, and the PSNI's County Down page described the replies it received as abusive and explicit (BBC). A Dublin teacher told the BBC that primary pupils were getting insulting messages when they put in their names and that a pupil found something mean every time he looked up his name, which hurt him and left him very down; a parent told TheJournal.ie the app returned vile comments for her daughter's name. The insults were authored by other users who taught the app, and no source says the app composed novel abuse; the app's matching of a child's name to that taught content and its delivery to whoever typed the name is the described AI action connected to the harm.","status":"reported"},"person_relations":["communicated_with","made_claim_about"]},"name":"Ireland, March 2017: SimSimi chatbot returned user-taught insults for schoolchildren's names; schools warned parents and the app suspended Irish access","summary":"In late March 2017 the SimSimi chatbot app, which answers typed text with replies other users have taught it, topped Irish download charts while schools in the Republic of Ireland sent letters and text messages warning parents that pupils' names were being linked to insulting replies (The Irish Times, 26 March 2017). A parent told TheJournal.ie that she and other parents had searched their children's names and found vile comments on each, and that the company said her request would take 15 days to handle. A Dublin secondary teacher told the BBC that primary pupils who typed in their names received personal insults, and that a friend of her 15-year-old son found something mean every time he looked up his name, which hurt him a lot and left him very down. Police in County Down posted a warning on Facebook. From 29 March 2017 the app answered users in Ireland with \"I do not talk in Ireland for a while\", while remaining available in Northern Ireland. The South Korean developer did not respond to the outlets' requests for comment, and no inspected source says whether access was later restored.","incidentDate":"2017-03-01","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"repeated_interactions","reportedDate":"2017-03-26","aiSystem":"SimSimi, an anonymous chatbot app developed in South Korea that answers typed text, including people's names, with replies other users have taught it","aiProduct":"SimSimi","aiCompany":"ISMaker","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["psychological_distress","exploitation_or_abuse"],"harmOutcomeSummary":"Children whose names were typed into the app received insulting replies that other users had taught it. A parent told TheJournal.ie she found vile comments attached to her daughter's name, and a Dublin teacher told the BBC that a friend of her 15-year-old son was hurt and became very down after finding something mean every time he looked up his name. No clinical or physical outcome is reported.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":1,"affectedCountStatus":"partial","affectedCountEvidence":"Participant user 1: a friend of a Dublin teacher's 15-year-old son, who looked up his own name on the app and found something mean each time, which the son said hurt him a lot and left him very down (BBC News, 31 March 2017). Other person 1: a parent's teenage daughter whose name returned vile comments; the parent said the daughter had not downloaded the app and did not know of the comments, so she is counted for the abuse attached to her name, not for distress (TheJournal.ie, 30 March and 2 April 2017). The two are distinct (a boy and a girl). A student who wrote that \"autism\" comes up when their name is said on the app (The Irish Times, 26 March 2017) may overlap with either and is not counted separately. Primary pupils who received insults (BBC) and the children the teachers' union and CyberSafe Ireland described are not counted. Partial: counted people plus further targeted children without a count.","victimAgeRange":"minor","jurisdiction":"IE","platformType":"chatbot","outcomeType":"internal_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.irishtimes.com/news/education/simsimi-app-linked-to-bullying-suspends-access-to-irish-users-1.3029753","primarySourceLabel":"The Irish Times, 30 March 2017: SimSimi app linked to bullying suspends access to Irish users","firstPublishedAt":"2026-01-12T00:34:12.606519+00:00","updatedAt":"2026-10-07T03:29:54.147244+00:00","scopeVersion":"facts-v3","tags":["simsimi","cyberbullying","minor","ireland","schools","harassment","trainable-ai","historical","communicated-with"]}]}